Customers praise the Travel Adapter and Converter for its ease of use, compact size, and compatibility with various devices and countries. They appreciate that it works well and provides the necessary voltage for their devices. However, some customers find it to be heavy and bulky, and there have been a few reports of defective outlets.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 927 reviews
Rated 4 out of 5 stars
Universal Adapter
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Useful When I Go Back To My Country!
Very Helpful.
I would recommend this to a friend
Cons mentioned:
Heavy
Rated 4 out of 5 stars
Bulky, but good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It got the job done. It’s very bulky compared to others, but cheaper than the rest too. Worth the price, but there are better options.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for rating our product. We appreciate your feedback and are glad to hear that it was able to get the job done for you. We apologize for the bulkiness but are happy to offer a more affordable option. We will take your comments into consideration as we continue to improve our products. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Rated 4 out of 5 stars
Travel Adapter
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
looks great. Won't bea ble to use it until our trip in the fall. Getting excited. I am so glad I could get it at best buy.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback about the Insignia™ Travel Adapter and Converter. We are glad to hear that you are satisfied with your purchase and that you are looking forward to using it on your trip in the fall. If you have any questions or need assistance with the adapter, please don't hesitate to reach out to us. We hope you have a fantastic trip! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pros mentioned:
Travel
Rated 5 out of 5 stars
AWESOME!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent! I highly recommend it! I purchased it because I traveled to South America. I am very happy with the item!
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Adaptor
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very practical. I bought for my Europe trip. It was very useful. I love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy Does It Again!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy always provides me with whatever equipment I need. My product is working great in Singapore.
I would recommend this to a friend
Rated 4 out of 5 stars
Travel Adapter/Converter
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for traveling abroad! Size could be improved to fit smaller travel bags.
I would recommend this to a friend
Rated 5 out of 5 stars
Used the plugs in Switzerland. Many differed uses
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The travel plugs that we purchased fit the bill. They worked perfectly. Highly recommend these for anyone traveling abroad.
I would recommend this to a friend
Rated 5 out of 5 stars
A Must Have if Unsure What Adapter You’re Going to
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has every adapter for anywhere around the world.
I would recommend this to a friend
Rated 5 out of 5 stars
Power Adapter and Converter
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This worked great in Austria! It’s a great product .
I would recommend this to a friend
Rated 2 out of 5 stars
Does not last long
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you plan to take many international trips this device is not for you. I spent four weeks in Europe and this device only lasted for three weeks.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the performance of our device during your international trip. Our products are designed to meet high standards of reliability, and we regret that this was not your experience. Please reach out to our customer service team so we can assist you with a resolution or provide further information about our product's capabilities. Your feedback is important to us, and we will use it to improve our offerings. Thank you for choosing our product, and we hope to have the opportunity to better serve you in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Rated 1 out of 5 stars
Didn't convert 240 to 110
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We tried using this converter in the Middle East to convert 240 V to 110V and it didn't work. There was also a burning smell from the adapter. I didn't risk attaching any device to it after this incident.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Abbas, Thank you for taking the time to leave a review of our Insignia™ - Travel Adapter and Converter - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product didn’t work when my daughter went to Europe. She had to use one of her roommates. The prongs were too wide to fit it in the wall socket
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there! Thank you for writing a review about our Travel Adapter and Converter! We know how frustrating is that the adapter didn’t work in Europe. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up this travel adapter and converter mainly because I needed something reliable for my vacations, and honestly I'm pretty pleased with it! It definitely did the job I expected it to, keeping my stuff charged up while I was away, what I really liked was having all the different plug adapters included, super convenient for different places, and having two outlets on the main unit was a nice bonus. All in all it's an excellent travel power adapter, if I had one tiny nitpick, it's that the main converter part feels a little heavy in the bag, but overall for making sure you have power wherever you go, it's a great little gadget I'd totally recommend if you're planning a trip.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We appreciate your insights and are committed to improving our services based on your valuable comments. We are pleased to hear that the travel adapter and converter met your expectations and provided reliable performance during your vacations. The convenience of different plug adapters and dual outlets is indeed a great feature. Your satisfaction is our priority, and we strive to continue providing products that enhance your experience.
Keith | Insignia Support
Pros mentioned:
Travel
Rated 5 out of 5 stars
Extremely useful!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If your travelling overseas, no look further, this product is extremely useful on wherever your going, glad to have this one, and looking forward on my future travel and having this travel adapter with convenience and ease
I would recommend this to a friend
Rated 4 out of 5 stars
Travel adapter/converter
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On a whim, last minute pick-up, was decently priced. Liked the multiple adapter heads to cover the various locales around the world that I would need a plug. Recommend to others!
I would recommend this to a friend
Pros mentioned:
Compact, Works well
Rated 5 out of 5 stars
Great gadget and price
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for traveling anywhere in the world. It is compact, a good price and works EVERYWHERE.
I would recommend this to a friend
Pros mentioned:
Compatibility
Cons mentioned:
Size
Rated 4 out of 5 stars
It works, but it's a bit bulky
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was the only adapter I could find on short notice and I also didn't realize that I didn't need a voltage converter because I think most wall chargers accept a wide range of voltages. It's also a bit bulky so keep that in mind. You also can't plug a standard US wall charger into the small wall adapters which is annoying; you have to use the large adapter/converter that plugs into the small wall adapters. Other than that it works.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Pretty Good, but Some Complaints
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This worked for the most part, but the lack of a third prong made some of the european outlets impossible to use. Also, some outlets overseas are more sunken into the wall than ours here in the states, so I had to double up two of the adapters to get it to fit.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your experience with us. We appreciate your feedback and understand the challenges you faced with the European outlets and the sunken wall sockets. Your insights are valuable and will help us improve our products to better meet the needs of our customers. We are committed to providing solutions that enhance your experience.
Keith | Insignia Support
Cons mentioned:
Outlets, Size
Rated 5 out of 5 stars
Could be better designed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Functional but large and bulky. Was not a fan of all the different outlets being detachable.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi NBECK,
Thank you for sharing your feedback on the Insignia™ Travel Adapter and Converter. We’re glad to hear that you found it functional. We understand that the size and detachable outlets can be a bit cumbersome. Your input is valuable to us, and we’ll consider it for future product improvements. If you have any other suggestions or need further assistance, please feel free to reach out. Patricia | Insignia Support