The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
Rated 3 out of 5 stars
Still doesn't stack up to competitors like roboroc
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is definitely a step up compared to my combo vacuum and mop j7 plus, but after seeing what competitors have released over the last 3 years, Roomba is still definitely behind.
Unfortunately, this model only has the lidar scanner and no camera which makes the obstacle avoidance for small objects, cords, and toys terrible when compared to my much older j7.
The spinning mop brushes are definitely an upgrade, but having to continuously return to the dock to moisten the pads and then having to have the air dryer blowing for 4 to 6 hours to dry the pads. Since this doesn't have heated, air is a major con.
I give it three stars and I think it definitely would be worth it if it was half the price. But like most people, I'm probably going to get a roborock or eufy vac.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I'm starting to hate the brand
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second purchase of iRobot brand. I had to return the first, due to a sudden software crash and ended up buying another as that's the only brand of robovac I could buy with store credits.
Worst app and software ever. The automation is no better than a highschool project.
Waste of money.
I strongly wonder if there is any testing done on the software or the sensor efficiency.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Didn’t even get a chance to see if it cleans
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tried 3 times to create a map and it never did. Cleaning is not even an option without creating a map first, so I didn’t even get a chance to see if it cleans. Support sucks, I just didn’t have time to invest in trying to get it fixed when I just got it out of the box. Returning it.
No, I would not recommend this to a friend
Brand response from iRobot Team
Posted .
We appreciate you taking the time to provide feedback on the Roomba Plus 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 2 out of 5 stars
One step forward, 2 steps back.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Whike I will say it works well, there are some big issues that are frustrating to say the least. First is tge amount of cleaner it goes through for a simple mop run. I live in a small home, less then 800 sq ft yet it takes almost a full tank for 1 run. How the calculate the estimated 4 weeks for 1000 sq ft is beyond me. If you want any actual cleaner in the tank, it will cost about $8 per week to ket it mop otherwise, you have to fill it with water after every run. Second is the issue with mapping. It took 9 attempts to map my entire house. I had hoped that it would be like the other irobots i have owned and just update the map when a new area is discovered. But sadly, no. If it misses a room on the mapping run, it will never add it. It will still go into the room a bit but it just shows it going off map. If I had to do again, i think I would go with the LS10 which my brother owns. It seems almost identical to this one except it has an on board mop tank and uses much less cleaning solution even while cleaning mop heads. Half the price as well.
No, I would not recommend this to a friend
Brand response from iRobot Team
Posted .
We appreciate you taking the time to provide feedback on the Roomba Plus 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 1 out of 5 stars
Awful
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted to like this but it was a huge pain in the butt. Mapping my home took forever because the brush was always getting stuck and since I’ve never had a roomba I thought that was normal because it wasn’t cleaning yet just mapping well no I was wrong. Once it finally got done mapping and went straight to cleaning it kept getting stuck. I had to fix it about 20 times and all I had was crumbs and dust which is what it claims to pick up and also didn’t. It was going around my 900 foot home for about 30 minutes and didnt pick up half of what was on the floor which wasn’t much because I had cleaned tested out another vacuum/ mop cleaner (I didn’t end up liking that one due to how often you have to manually clean it). This was the most annoying and expensive vacuum I’ve ever purchased save you money.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Who needs a cleaning lady??
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've always been a huge Roomba fan. I'm a lifelong cat owner who hates to see cat hair everywhere. I bought one 10 years ago (still going strong) and gift newer models to my family.
When I heard about the new 405 model with mopping and cleaning capabilities, I was excited to upgrade. Well, it went on sale and I snapped it up.
The minute it arrived, I wasted no time—unboxed, charged, and put it straight to work. And wow, I’m seriously impressed. This little machine might just replace my cleaning lady! It’s thorough, efficient, and even takes care of mopping too—leaving my floors spotless. If you're on the fence, I definitely recommend making the switch. This Roomba is a game changer and totally worth the buy!
I would recommend this to a friend
Brand response from iRobot Team
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Hello HouCatOwner, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 5 out of 5 stars
Roomba 405 - Perfect No-Stress Cleaning Solution
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We absolutely love our new Roomba 405! The mop/vaccuum combo is super easy to use — I just plugged it in, used the Roomba app to map out the floor, and it was ready to go. It picks up dust, dirt, and hair from the entire house in about 90 minutes. It moves smoothly between our hardwood floors, tile floors, and rugs. The app makes it easy to schedule cleaning routines throughout the week so you can set it and forget it. Maintenance seems simple too, with easy-to-empty bins and removable pads that are machine-washable. If you want a no-stress solution for maintaining clean floors, I would highly recommend this product.
I would recommend this to a friend
Brand response from iRobot Team
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Hello ChrisG, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 5 out of 5 stars
New and improved
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a step above the existing Roombas. I don't have to worry about mopping every week now that I have this. It does a good job mopping and vacuuming and maps the rooms very well. I like the app's split feature that modularizes my clean zones.
I would recommend this to a friend
Customer reviews from irobotus
User rating, 4.6 out of 5 stars with 17 reviews on irobotus.