Customer Ratings & Reviews

I purchased this LG microwave about a month ago, and we absolutely love it! It heats food quickly and evenly, and the design looks great in our kitchen. The controls are easy to use, and the interior is spacious enough for all our needs. It’s also quieter than our previous microwave, which is a nice bonus. So far, it’s been reliable and works perfectly. Definitely a great purchase—highly recommend!

I just picked this up on Saturday to replace a 3-year old GE Profile - 2.1 Cu. Ft microwave that blew an internal fuse. The fuse was impossible to change unless you removed the microwave from the wall. After reading about this being an ongoing issue for other people, I decided to replace the GE altogether. I am blown away by the quality of this microwave compared to the GE: 1) It was so easy to install I was able to install it myself. (I don't trust Best Buy installers anymore after the last few incidents where they a) caused a flood in my home, they lied about it, and Best Buy insurance company wouldn't make good for it, and b) they tore up the vinyl flooring installing my last fridge) 2) It is much lighter than the GE, so installation was easier. 3) It is not as deep or high as the GE, so it fits over my stove better, so I can see things on my stove better, and more room under it, yet the inside has nearly the same volume 4) The door opens better, closes better, and is lighter than the GE. It is more balanced overall, and the door swings open/closes with a feel of quality. 5) The food cooks more evenly. The difference was night and day between this unit and the GE. 6) It looks better and sharper than the GE, with a glossy black front panel and nice black stainless look. 7) It is actually $85 cheaper than the GE model. 8) The 4-stage fan is more powerful, with a turbo mode that really moves air when you need to. 9) Sensor cooking is easier and works better than the GE Profile. 10) The wi-fi connectivity using the ThinQ app is amazing. Setup was simple. Once you connect with the microwave using the app, your phone tells you when something is cooking, and shows you a countdown of remaining time. There's an option to scan common frozen food packages into the app using your phone's camera to automatically set the cook time. You can set the countdown timer remotely. You can set a night light remotely that turns on/off in the night/morning. You can add this device to your Google home app and turn on the light or fan using your voice. Really quite an amazing app! This microwave makes my kitchen look like it got an upgrade. My experience with this microwave has me rethinking GE products and appliances in lieu of LG. I'll likely move over to 100% LG products eventually.

Very nice microwave. It's very sleeking looking and works great. It's a microwave and it heats food. We don't cook in it and only use reheating food. But it works well and recommend it. But don't use the best buy installers. I had to uninstall it and fix their poor install.

This microwave is just awesome! LOVE that there's no handle to crack/break after a few years. We've had this happen with 2 previous ones. The inside seems huge and is so easy to keep clean. I love how sleek the front is and how intuitive it is to use. My elderly parents had no problems using it when they came to visit, which is a big deal because anything electronic is challenging for them. Installation was straight forward and the templates were easy to use. I would highly recommend this microwave!!

We are slowly transitioning to stainless steel LG appliances and we couldn't be more excited. The best thing about this unit is the features you get at this price point. Also, I love that it is 2.0 cu .ft. LG has high quality appliances and the added look of this particular microwave is just what my kitchen needed. Very happy with it.

I love this microwave. I’ve had it over a year now and I’m still completely satisfied. I love how sleek it is, but functional. Lots of people think it’s a tv at first. Lol. It has so many things I want and need. I use the melt function, soften and defrost the most, and it gives you different food item choices. Of course I use the cook function and reheat. I use all the different power choices depending on what I’m reheating. It also has a lot of options I probably won’t ever use. You can connect to WiFi and different products have QR codes I think that will program the cook for the microwave. Don’t think I’ll be using that. It actually never crosses my mind. In whole this is a very good product. I only have 2 drawbacks. I use a plastic dome food cover while I’m cooking. It has magnets on top that are intended to stick to the top of the interior of the microwave. This one is shaped differently from other microwaves I’ve had. The shape makes it very hard to find a spot where the cover can stick and stay. It often falls down when you shut the door. Which is the second drawback. The door is very sleek but very big. Sometimes I have to lean out of the way or just duck. The fam laughs at me. But these things are very minor. I still give it a 5 and recommend this LG Quality Microwave.

So far I'm pretty happy with this microwave. Install was a breeze as long as you've got some basic tools. Also, plan to have someone around to help hold the microwave on the back plate while you install the top mount screws. I really like the design of it, especially the hidden handle pocket on the side. It gives it a modern, sleek look to it. I'd highly recommend it if you can catch this microwave on sale.

Very nice sleek and modern microwave! It has a lot of nice features including Wi-Fi. It 2.0 cf but has the same footprint of or old 1.7cf. That made the installation a breeze! I think we will get many years of great service from this machine.

We have been highly satisfied with this product. It looks nice in it's spot and works amazing.

Finished a kitchen remodel in September so have been using this for about three months now. First, here’s my take on THE FORM: Sleek, contemporary design from the front. I like that it has a notch on the side rather than a clunky handle. My biggest peeve is that BB or LG doesn’t show or mention that the bottom has a slope/angle which is super annoying when you’re trying to line everything up with upper cabinetry…so despite giving my contractor the listed dimensions, the overall height stated is actually at the very back of the microwave. But because there’s a slope, the front height is actually shorter than listed, so there is a visible angle and the front of the microwave does NOT line up to the bottom of my new upper cabinets. See photos. THE FUNCTION: Roomy interior, convenient one-touch buttons. Our previous LG microwave allowed you to add extra time as needed if you happen to leave (or usually in my case FORGET) your food inside…this one makes you open the door first before being able to add any additional seconds/minutes. So that part is annoying too. Venting seems to be adequate. Pretty to look at, but needs improvement. I’m a little torn on whether or not I would recommend it…if you’re ok with some of the quirks, then it’s a cool looking microwave.

This is my second LG microwave, the first one Loved so much! I had to replace it, because I tried to cook the groceries I put on the stove below the microwave. Can you fire! This is basically the same as the first only smarter. Intuitively it starts the microwave whenever you press a single diget. If need 5 minutes and 30 seconds, you press "5", the microwave starts, then press the " +30 seconds " button and your done. The old one had a handle that collected fingerprints with food. This one has a hand slot molded into the farside of the door. It also talks to your cell phone through the Wi-Fi. It alerts you when your food needs your attention. So far I am finding I love this even more than the last one.

The LG 2 Cu. Ft. microwave we purchased from Best Buy in Eau Claire, WI., was exactly what we needed to replace our old microwave that lasted us 12 years. The design looks great in our kitchen with the rest of the black/stainless appliances. The cooking features are handy and the item is easy to use for our children. The LED lighting underneath is way better than the old microwave and illuminates the stovetop well. The door is easy open/close and it's easy to clean.

We had an old GE unit that was not worth repairing so I did some looking on Consumer Reports and Best Buy. Turns out this LG was just what we needed: controls that are easy to use, sleek design, even cooking and features we've never had before but are so glad are included. The venting is quite good. I use it over the stove so good air flow helps when cooking. Ignore reviews that mention the inside light doesn't work. I found that it's just hard to see unless I'm up high enough to look down over the dark bottom tint on the door to see the light shining down on the turntable.

Looks sleek and has many upgrades from my replaced microwave that was only 6 years old but stopped working. I love the sensor cooking options. The vents are much better then previous microwave. It heats quite quickly. It was time consuming to install but instructions were good. You need two people to install due to weight of item. Still trying to use the wifi festures but the app kept crashing.

Easy to work and looks beautiful. The Microwave updated my kitchen, the inside is large but fit the standard 30 inch cut out. Love it

Super quiet, all the features plus more than you want. Super sleek looking and adds that extra look in your kitchen!!

Bought this microwave to replace my 18 year old microwave that started dying on me. I paid for installation and haul away of old microwave and I can see this is an impressive microwave. It has smart app capabilities that I am still testing out but this thing looks like it will be lasting for a good while. I love the design and the futuristic look to it. It has plenty of features and internal space for large things to microwave. I would definitely recommend anyone whose willing to spend the money to buy this microwave.

Excellent microwave! But then, I expect nothing less from LG. In my experiences at least, everything I've ever gotten from LG has blown it's competition out of the water. My favorite thing about this microwave, besides the sensor cooking, is that the tones made when pushing the buttons finally don't sound like every other microwave that I've ever used for my entire life, lol. AND, it can play a little jingle when the food is ready. There's even app support for this microwave. The only thing I'm not really impressed with is the ONE cooktop lightbulb that it has. And that this one bulb isn't mentioned ANYWHERE in the instructions or even on LG's website! Since it was putting off so much heat I knew that it wasn't a LED light bulb and wanted to replace it with one. Well, eventually I discovered that it's possible for the cooktop light to cause a fatal shock even with the microwave unplugged or something. Crazy huh? Anyway, I managed to at least find out that the bulb is a little 130V 50W halogen bulb with two pointy contacts sticking out of it. With all of that being said though, I'm still going to give this LG microwave 5 stars. I just wish they would have used a LED lightbulb as the cooktop light. But more than that, I wonder why they didn't? Strange... Oh, and one last thing. When the stovetop light is turned on or off, the microwave makes a little two-toned chime that sounds like it does when the videogame character Mario collects a coin, lol!

We have had this microwave for about 4 weeks. It looks sleek.The basic functions work well. Opening and closing the door are pretty quiet. The light is a bit too dim though. Ordering and installation were very fast. I ordered online on a Saturday and it was installed on the following Tuesday. Installers could pay more attention to where to drill holes. Unnecessary holes were drilled on the cabinet as the first try was marked incorrectly.

Product Review: We recently purchased the LG 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean in Stainless Steel from Best Buy, and we are thoroughly impressed. The microwave not only looks sleek and modern in our kitchen, but its performance has also exceeded our expectations. The sensor cooking feature works perfectly, adjusting cooking times for optimal results, and the EasyClean interior makes cleaning effortless. It’s spacious and powerful, handling everything from reheating to cooking meals with ease. We highly recommend this product to anyone looking for a reliable and efficient microwave. Store Experience: Our experience at Best Buy was equally outstanding. Although there was a delay in the delivery of our microwave, the store manager went above and beyond to assist us. They were polite, courteous, and transparent about the delay, and even offered us a discount on the installation. When the microwave arrived, the manager personally helped load it into our car. We truly appreciate the exceptional customer service and attention to detail, making our purchase a pleasant experience from start to finish. Highly recommend shopping at Best Buy for their great service and support!