The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $2,699.99

Customer reviews

Rating 3 out of 5 stars with 4 reviews

Rating Filter

50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    Amazing! I love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is amazing and is great for gaming! I love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is essentially useless now, with no DTS support and no longer having Dolby Vision on the chip. Dolby seems to prioritize squeezing every last cent from consumers rather than delivering consistent value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunately had dts and dolby vision removed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dts anymore, and no dolby vision on chip anymore means this tv is completely worthless. Dolby is a joke when it comes to consumers. They are always trying to squeeze their customers for every last penny they have it seems like.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your thoughts on the LG TV (OLED65C5PUA) model. We understand your concern about the expected features like DTS audio support or Dolby Vision compatibility don't align with current content or device needs. Our goal is to create high-quality products that really meet our customers' needs and expectations. This model does offer amazing picture quality thanks to its α9 Intelligent Processor and OLED panel, but we understand that keeping up with evolving formats is important for many users.

      Just to clarify, this model does support Dolby Vision! However, some external devices or streaming content might need specific HDMI settings or firmware updates to work perfectly. You can check by going to Settings > Picture > HDMI ULTRA HD Deep Color and making sure it’s turned on for the HDMI ports you’re using. As for DTS, while recent LG models don’t have native DTS audio decoding anymore, you can still enjoy DTS playback by using a compatible AV receiver or soundbar.

      We’d love to help you set everything up and get the most out of your TV! Feel free to send us a private message on social media @LGUSSupport so we can assist you further. Take care! ^ Juvy LG

  • Rated 5 out of 5 stars

    c5 way to go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Oled still one of the best TVs out there. The image so cripsy. PS5 pro looks amazing.

    I would recommend this to a friend
  • Customer reviews from lg.com

    User rating, 4.8 out of 5 stars with 12 reviews on lg.com.

    See all lg.com reviews
    lg.com
Sponsored