Customer Ratings & Reviews
- Model:
- LTEL7337D
- SKU:
- 6511365
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Ease of Cleaning
Rating 3.8 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
Customers are saying
Customers are delighted by the double oven feature, saying it's convenient to have two ovens. They also appreciate how easy it is to clean, with some saying it cleans up really well. Additionally, customers are impressed with the amazing features of the oven, such as the app that notifies them when the oven is preheated or needs cleaning. However, some customers have expressed concerns about the control knobs, finding them hard to read and sensitive to accidental knocks.
This summary was generated by AI based on customer reviews.
Great unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great unit. Couldn’t be happier at the moment. Takes some getting used to for upper and lower oven options but catch on pretty quickly. Great app. The locking feature comes in handy because it’s easy to turn on the burners.
I would recommend this to a friendNo LG delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have cancelled the delivery 4 times. If you would deliver the stove I have anticipated since November 15. I am sure I would love it. Please expedite the delivery. You requested photos would you like photos of the range that does not work? How getting it together. You even sent me a notification that you have it in stock. But yet you don’t have one for delivery. Why?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I apologize for the inconvenience and frustration you've experienced with the delivery of your stove. Your feedback is important to us, and we understand how important it is to have the appliance you've been eagerly anticipating. Please know that we take your concerns seriously and we will work to expedite the delivery process for you. If you have photos of the range that is not working, please feel free to share them with us so we can better assist you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Cooktop Discoloration on Day 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water and paper towel alone will wipe off the coloring of the cooktop. No scrubbing needed. This is a really expensive piece of junk. LG customer support will tell you that it is considered a scratch and not covered by the manufacturer's warranty. Unacceptable for over $#K stove...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for letting us know your concern about our LG Convection Range. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. To assist you further, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000. Thank you. ^Jolly
Hard to keep the top clean.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ovens are smaller so it’s hard to get used to. The top is hard to clean.
No, I would not recommend this to a friendDelivered cord but no range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.UNBELIEVABLE!!! Today I was to finally receive my LG 7.3 Double Oven after 4 failed attempts at delivery. They showed up today with a power cord wanting to know what to connect it to. I told them the range they were about to bring in. He then told us they didn’t have a range. I told him this wasn’t funny and he told me he thought it was strange they only sent a cord. He called his boss who nicely told me they were looking at my range but it wasn’t on the order so it wasn’t sent. This is UNBELIEVABLE, UNACCEPTABLE, & UNPROFESSIONAL!!! Why can’t a boss get involved and make it right? They now say another 14 days..really? WHY?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with us. We truly appreciate your feedback and regret the inconvenience you have faced while delivering your LG Range (LTEL7337D) model. We understand how frustrating it can be to patiently wait for a product only to encounter such a disappointing situation, specifically regarding the range not included in the delivery. This is not the experience we want our customers to have with our service. We are making every effort to expedite the delivery of your range. We understand that waiting for an additional 14 days is far from ideal, and we will do our best to find a solution that meets your needs. We appreciate your patience and understanding in this matter. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Product is on recall and you get a sticker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful oven and stove. The only problem is it turns on if you just bump into it. LG knew about this and did nothing about it and now is giving you a sticker to address the issue instead of fixing the problem. Shame on LG and shame on Best Buy for allowing this.
No, I would not recommend this to a friendLove it glad we got it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and the features. Only dislike is the knobs on front turn easily and have to have it locked at all times due to this issue, then can’t use my app to start it up and such!
I would recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for your kind words! Your support means the world to us. We appreciate your time, and we’re thankful for your trust. We'll be sharing your review with the appropriate team for further and carful consideration. Have a great day. ~Tanisha
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this oven, but it completely quite working after a year and a half. It only has a one-year warranty! I would not purchase again.
No, I would not recommend this to a friendDo Not Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a terrible experience dealing with both Best Buy and the LG. The LG range came with no racks. After many, MANT hours on the phone calling the Best Buy, I was told to contact LG warranty department directly because Best Buy has no replacement parts to ship to us. Dealing with LG has been another nightmare, it has been more than 2 months, dozens of calls, each lasted more that an hour, still no replacement parts. No communication within the company, it seems that no one knows what the others are doing or placing what orderes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate all feedback. Thank you for bringing this to our attention. We’re sorry to hear that you didn’t have a great experience with our service. We would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Jo stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a couple of weeks but it was everything I was looking for. Looking amazing
I would recommend this to a friendLG oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving all the features on this oven. It’s absolutely amazing!
I would recommend this to a friendGreat range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great range, take a minute to learn all the bells and whistles.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You won’t regret buying this, this is a great oven, wish i bought it sooner.
I would recommend this to a friendValerie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice oven/stove. Love the double oven
I would recommend this to a friendUnsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box "excellent" condition. Came with finish ruined in top oven and missing all accessories but 2 racks. You cannot speak to employees in store, only to customer service representatives in a different location. Representatives said sorry about your luck you need to haul it back to the store that is over an hour away. Will not buy from Best Buy again, terrible customer service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Range (LTEL7337D) model. We understand the frustration you experienced because of the condition of the open-box item you purchased and the inconvenience you faced with our customer service. Please know this falls far below the standard of service we aim to provide our valued customers. We assure you that we are taking your feedback seriously to make improvements. If there's anything else we can do to make this right, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure that you receive the level of service you rightfully deserve. ^Juvy
Love this oven!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven! My granddaughter now can cook using upper part of oven with out me having to take out food. She is 11. Also my son really enjoys air frying and convection. Best Buy ever!!
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Great thus far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven came with everything my wife was looking for. She loves the double oven capability and the Air Fry function works great.
I would recommend this to a friendDouble Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We do not have these new appliances installed yet. They are on backorder.
I would recommend this to a friendGreat value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this stove but I don’t like the color of the inside .
I would recommend this to a friendQuestion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanting to purchase this stove, what range hood should I purchase with it?
I would recommend this to a friend
