Customer Ratings & Reviews

The initial picture quality was incredible! Setup was easy and taken step by step. All was good until in the third week, the screen developed a "ghost line" about 2" wide from top to bottom. You can see the picture through the line. And now, it has a green line in the middle of the ghost line. A few days ago, it developed a second line beside the first. Service is scheduled and I am hoping to get this resolved. Overall, really happy with the TV though!

This Tv is great the picture quality is on point and the audio is great as well without any surround sound. I have a 3000 sqft home and can hear this TV at every corner without any additional boosters. The visual additional features are great as well, movie theater mode etc. recommend 100%

I've been using the LG OLED 77" B4 for about a month now. Before making this purchase, I was debating between a Mini LED and the C4 model. During the promotion, the B4 77" was $100 more expensive than a comparable Mini LED, but $600 cheaper than the C4 77". I didn’t consider the 65” models, and since I believe LG is the pioneer of OLED and I trust the durability of LG products, I didn’t look into other brands’ OLED TVs. When I compared the B4 and C4 side by side at Best Buy store, the C4 was noticeably brighter. However, I felt that the B4 still offered excellent quality for the $600 price difference. I had read some reviews mentioning that the B4 might feel a bit dim in bright rooms, and that did concern me a bit. But I installed this TV in my family room, and with the brightness set at 40%, I’ve been completely satisfied with the viewing experience. For reference, there’s a canopy in my backyard, so strong sunlight doesn’t directly shine into the family room. I love the deep blacks on this TV, and every time I watch Dolby Vision contents on Netflix, I feel reassured that I made the right choice. I definitely recommend this TV.

Impressed with thinness and light weight. Great image. Hooked up with LG sound bar (which was very simple to install).

Fantastic picture & audio quality - watching movies on this is truly an experience. Knocking off a star because Bluetooth connection with my headphones is very troublesome. While it pairs the 1st time, it doesn't connect again unless I turn off the TV & on again to reconnect. Otherwise it just keeps showing the "failed to connect" error message every time.

The LG OLED B4 TV was a great purchase. It has super clear clarity and has a better response time than the previous TV I owned. This is a better option than the C4 series considering its $500 cheaper and gives almost the same picture quality.

nothing better than OLED now. you have to be careful about the brightness of the TV. sometimes it can be too bright and hurt your eyes. the B4 is the perfect amount of light for a normal room IMO. I returned the C4 due to it burning my eyes but i can see needing the C4 due to too much light in the room. I give the B4 5 stars because it looks amazing and my eyes do not hurt.

Excellent OLED TV and good price. I was hesitant to get an OLED because they are usually at minimum $4,000 for good ones. However, this TV was cheaper and looks amazing. If you’re thinking of finally getting an OLED, I highly recommend pulling the trigger with this one. Great for gaming as it does 120hz as well!

BEAUTIFUL quality went from a basic Samsung to this 77” OLED! Yes yes and yes! So happy with this purchase! The Magic remote is a PLUS! Super cool

I had a great experience came in just to look and my sales guy really took the time to help me out and find something a little more then what I was looking to spend but at the cost of an expensive in store and out thank y’all for all the help!

Best Buy employees did an excellent job setting up my new TV. The team was professional, quick, and made sure everything was working perfectly before they left. They explained the features clearly and even helped with connecting streaming apps. I’m extremely satisfied with their service—thank you for making the setup process smooth and stress-free!

Solid tv, expensive but good picture. The warranty at the end was incredibly confusing. Later, I found out you only maintained the warranty coverage so long as I remained a service member. That was not discussed at all. Very disappointed in that fact. Not a very good look. Stand behind a warranty with out continuous yearly charges. Again, tighten up your explanations on warranty coverage/ the best buy service. Nobody likes a bait and switch after the purchase has been decided. In comparison, the Lg I purchased from you guys years ago had a 5 year service plan that didnt require a yearly subscription fee to maintain. That tv still works fine and I never used the warranty.

Perfect and easy to use, Display is perfect for cinema, music., and gaming.

Gorgeous picture. It made watching tv fun again ! Delightful picture.

Excellent tv. Picture quality is great. Great volume on tv.

Under 2 grand this OLED is the best you can get for the price

Great buy! The picture and sound quality is amazing!

Tv works great. Love my Oled and the image quality. The size is perfect for the space as well.

Love my Bluetooth surround sound and my 77” OLED B4 tv.

Nice and colorful Tv exactly what I wanted and I love it and will recommend