Customer Ratings & Reviews

This is my 2nd LG window A/C and I have yet to be disappointed. My previous one was the same model but a generation older (LW8017ERSM) which I bought over 5 years ago and is still pumping out nice cold air. I wanted to get another unit for a different room in my house so I bought this one which is essentially just an upgraded model (LW8018ERSM1). I live in Florida and have my central air in for the house set to 68 and it does a fairly good job at maintaining that. However, two of my spare bedrooms I turned into offices/gaming rooms, with multiple monitors, stereo systems, consoles, TVs, a projector, and 2 PCs that are absolute powerhouses, and with all of that, so much heat is produced that the room would get upwards of 95 degrees. It was like a wall going through the doorway to enter the room, with nice cold air on one side and an oven on the other. That is when I invested in my first unit back in 2020. I got this new unit because I let a friend move in and turned another room into a 2nd office like this, and we ran into the same issue. We only use the units when we are in the room using our electronics generating heat, and with each unit set to 60 (the lowest it will go) it will maintain an average of 68 degrees in the room, 66ish on a good day, matching the rest of the house. This new unit is considerably quieter than the old one. You can still hear the fan blowing the air, which is unavoidable even with the super quiet dual inverter units, but I can barely hear the compressor running. My old one I could tell whenever the compressor was on or not if it had reached temp and was just blowing air, but this new one I genuinely can't tell a difference in noise. The app works great and is the only way I control it, as I have it installed behind plantation shutters and trying to reach the buttons with my hand is challenging. The remote works fine, but there is more functionality with the app, like telling me the current room temperature and the status of the filter and the percentage left until it needs to be cleaned. The app also tells me the energy consumption and lets me see reports for consumption over different time-frames, which doesn't really matter to me because I already use a crazy amount of electricity, but it's still cool to see. The install was straight forward and was easy peasy, although I prefer using different window slide locks that don't have to be screwed into the frame of my windows. Overall very pleased, would purchase again, and would recommend.

Not the most energy efficient, but definitely perfect for any medium to large room. I personally use this in a smaller room, and it works perfectly well on low settings, which helps extend the lifespan. I can control it with Alexa, the remote is simple, light off mode for sleep is a nice touch, and overall very satisfied with this. The filter is easy to clean and replace.

It’s quiet and powerful. It gets the room cold in minuets. It was so worth the purchase!

the air conditioner works very well and the fan has more power then I even expected so it cools the room more efficiently. I choose based on small window size if you do some research you will find its very compact for a 8000 btu unit a huge plus. Its smart very nice and easily operated from your phone via wifi. And its quiet also what more do you want Now how much electricity it uses well we will see in a month I am positive I will not like that but but electricity is up 40% in my area called greedflation.

Really this is a 3.5 to 4 star product. It does cool well (which is most important) and I love the smart/connected aspect. But the AC tells me it is up to six degrees cooler than the Nest in the same room does. As a result, the LG shuts off prematurely. LG needs to create a dedicated remote sensor that works with the window unit. As the solution is to simply set the temp lower, I would still recommend the product. I have had the larger, more expensive unit for years, and aside its 100 lbs weight, love it. Until I can get central air or heat pumps, LG's air conditioners will work nicely.

Works great! I have a very small house & it cools the whole house down.

I purchased this unit because there was no need for me to try to cool my entire house if the children were no home. This was a great investment.

This has worked great and we love how quiet the lower setting is. Room is so nice and cool.

Great supplement to our bedroom, as it faces west and becomes unbearable on hot days in the direct sun. Our 6000 btu LG was a workhorse for 10 years previously so we stayed with LG!

Cold works well.. looks great has lots of power. Cools fast.

I bought 4 units and have 2 installed . This 8,000 has had 2 glitches in 1 week. Ince it changed to dry mode then it shut off and said change filter and it is brand new. I'm concerned because I have a cat that needs AC in that upstairs room. So far the others work fine. If I have any more problems I'm calling in.

It's a diamond. Easy to install. Operates like a charm

Super!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I appreciate it I would love the cool ac so nice thank you

I've had this unit for 3 years. It cools nicely but the exterior cabinet is rusting. The rust is unsightly and the rusty water is dripping on the deck below.

This is the second one we purchased, and we are very happy with it