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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 6 reviews

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83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 4 out of 5 stars

    Best smart switch there is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better look than the previous version, blends very well with non smart switches. Does require neutral which is a drawback of this version. Lots of wires to be connected or capped in the back, makes for a full box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A versatile addition for home lighting automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this smart switch to replace an older conventional one for my porch light. This allows me to automate activation of my porch light when arriving home, by linking the Lutron app to the Google Home app. Now my porch light comes on automatically after sunset when I am close to home. In addition, the porch light comes on after sunset when someone approaches the porch. This was achieved by linking the Lutron app to my Ring app as well. The flexibility of linking the Lutron app with other apps makes this system very versatile. I am very happy with my purchase and would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart switch in the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and it works great. I was able to easily pair it with a pico remote. Now i am able to turn my lights on and off from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lutron Smart Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron/Caseta products just WORK and if there are any issues (we had some recently but found Apple is the culprit), their customer service could not be more helpful. Do I wish their price was a little lower? Yes. But we've had their products for years and keep going back to them because of their track record.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Lutron is always your best choice.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron makes good stuff. This switch is easy to install and can even be used as part of a three way switch and retain its smart functions. I’m a Lutron fan because they can be trusted to work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only capable of up to 6amps of load. My Xmas lights load was 5.8amps and this switch was uncomfortably hot. There are other switches that are capable of 15A(Wemo). I have my outdoor outlets on a switch in the basement. When is Lutron going to make a switch that can handle 15A?

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      Hello Martin, thank you for your feedback. All Lutron devices are very efficient, but they do generate a small amount of heat. This heat is partially dissipated by the metal front of the unit, which acts as a heat sink, and escapes partially through the wall plate. As a result, the wall plate may normally feel very warm when touched if the switch is on.

      That being said, we do offer a 15A indoor/outdoor-rated Smart Plug, model PD-15OUT-BL. for higher-amperage loads. See the below spec sheet for more information:

      https://assets.lutron.com/a/documents/3691195.pdf

      We hope to continue innovating to provide more solutions in the future! If you have any further questions or concerns, please contact us at 1-844-LUTRON1, or via email at [email protected]. We're here 24/7, so please feel free to call us any time! lutron

  • Customer reviews from Lutron

    User rating, 4.8 out of 5 stars with 99 reviews on Lutron.

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