Customers admire the Nest Hub 7” Smart Touchscreen Display's sound quality, ease of use, and screen size. Many appreciate its Google Assistant integration and the convenience of features like sleep tracking. However, some users point out that the device lacks a camera and can experience occasional slowdowns. The software has also received some criticism for needing improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Screen size
Rated 5 out of 5 stars
2 week google nest hub gen 2 review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to own the Google Home Mini 1st Gen for a few years until recently. Compared to those, I can confidently say that the audio from the Google Nest Hub 2nd Gen sounds significantly better. Since it's still the same google assistant, it didn't get any smarter or anything. I faced the same issues that I did previously, but at least the screen would provide some information rather than it annoyingly sending a link it found to my phone. Speaking of the screen, it's really nice despite it being small. It being small is advantageous since I like having my smart device sitting by the window next to my bed. I feel the 10" one wouldn't have fit as well. If you haven't touched the sceen in a while, it's laggy but once it gets going, it moves at a sufficient speed. I talk to it more than I touch the interface so it's not an issue I run into too often. I wish I could download apps onto the device, or remove some of them since I don't use Sling. It's a bit hard to use youtube on it as well. It's nice that it's easy to cast to it. I often cast twitch steams or audiobooks to it and it works out really well. It makes calls easily, and it can be helpful for routines or controlling your smart home. It's sleep sensing is surprisingly really good. I've been using it for about 2 weeks now and if you use the sleep sensing, I recommend that you download google fit so that you can view your sleep data easier. The sleep sensing on the google nest was able to provide pretty much the same data as my galaxy watch 7 when it came to detecting sleep. It might not be that interesting, but I thought it was cool since the google nest uses motion sensing rather than making direct contact with my body while I sleep.
You can also search websites on the nest hub, but I wouldn't recommend it since it would be slower than on your phone, and it doesn't really have much of a practical use, at least to me anyway. All in all, I really like this device. It's nice being able to control the dim of my light from my bed, but without having to pick up my phone. Sometimes I don't feel like speaking to start some routines, so the touch interface and gestures are appreciated. I thought google was getting rid of the sleep sensing, but somehow it still isn't gone yet. (Hopefully I haven't jinxed it)
I'd happily recommend this device to anybody, even if they aren't crazy invested into a smart home. I just wouldn't say that it's worth it at full price. Definitely wait for a sale.
I would recommend this to a friend
Pros mentioned:
Google assistant, Sleep tracking
Rated 5 out of 5 stars
The best product I didn't know I needed!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Nest Hub 7" Smart Display with Google Assistant (2nd Gen) so much that I bought a 2nd one for my home office. I even ordered one for my dad for Father's Day. I use the Sleeping app to keep track of how well I am sleeping at night, then review my stats in the morning. I enjoy viewing the changing pictures on the Nest Hub on my desk while I work and listening to soft music. I use it to control my smart light bulbs in all of the rooms in my house. I ask the Google Assistant about the events on my calendar, set reminders, and various questions all day long. Often she has better answers than Alexa. I am still learning all the wonderful things it can do.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Nest Hub 7” Smart Display with Google Assistant (2nd Gen) in Chalk is an excellent addition to any smart home setup. The display is bright, clear and sharp, providing an excellent viewing experience. The 7-inch size is perfect for displaying information, photos or videos and also functions well as a digital picture frame.
Google Assistant is integrated seamlessly into the device, providing quick and easy access to information, as well as the ability to control other smart devices in your home. The integration with Google Photos also allows for a slideshow of your personal photos, adding a personal touch to your home.
The device's compact design make it an ideal choice for those with limited space. The built-in speaker is clear and provides decent sound quality, although it may not replace a dedicated speaker system.
Overall, the Nest Hub 7” Smart Display with Google Assistant (2nd Gen) is a great choice for those looking for a compact, easy-to-use smart display that is integrated with Google Assistant. The chalk color also adds a stylish touch to your home decor.
I would recommend this to a friend
Rated 4 out of 5 stars
Works great with some quirks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
With lots of smart home tech I have loved using this device as a hub to control everything! The voice command picks up very well, I could be in a different room and not have to yell too loud and it’ll hear me. The speaker also gets loud and sounds great. I like using photos as the screensaver so it can be a digital frame when it’s not being used.
There are some downsides to mention. Playing music from the device not work well, I use Apple Music and requesting a specific artist or song almost never works the way I want to since it’ll play something completely different that isn’t in my library that shares a keyword from what I requested. I also wish that the voice assistant was a bit smarter but it’s more of a simple interface and can answer / do more basic things (maybe I’m spoiled with AI now but having Gemini in this would be so much better). The screen can also be a bit laggy sometimes.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Awesome tool!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love it! We listen to our Jheart radio on it as well as music; easy to use and super sound quality
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Google Nest Hub (2nd Gen) boasts a sleek design and a vibrant 7-inch display with an ambient EQ light sensor. Enhanced audio quality, improved sleep tracking via Soli radar technology, and seamless smart home integration make it an essential upgrade for any smart home setup.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for the bedroom! No worrying about privacy due to the lack of camera. The sound is decent, plenty for a good size bedroom. My wife and I use this as a nightstand clock, and to play relaxing music to fall asleep to. The auto dimming screen is perfect at night, not too bright, easy on the eyes. We also use it to control a smart light in the room that we can just turn off when we get into bed. Looks nice, great features, and over-all great value! We own and love our other Alexa devices as well, however, I feel this works best in our bedroom since it's not on the same eco-system as our Alexa devices, it won't disturb my wife or I with
some of our notifications if sleeping. The Google Assistant and Alexa can still co-exist in harmony LOL. I highly recommend.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Well worth the asking price.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent device that did exactly what we needed it to do. Setup was easy, honestly took no more than 5 minutes. Connected to our router and other Google speaker devices flawlessly. Connected to our record player via Bluetooth easily as well. Display is nice and fits in well with our decor. Overall we're very happy with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've mainly looked at Amazon vs. Google products.
If 2-way voice is important with your doorbell, Ring works better with Echo Shows and Nest works better with Nest Hubs. Similarly, there may be other integrations that work better by sticking to the same smart ecosystem.
Where the Nest Hub shines:
I like the Google Home app a little better. I think the Google Assistant is better for voice recognition and understanding commands than Alexa. Many think the Nest display looks more natural in different lighting. This may be a big factor if using it to display photo albums. If you like timers, I think the Nest Hub wins handily. You can display multiple timers at once, and it's easy to visually track where they're at. If timing multiple things in the kitchen, I think the Nest Hub is way better.
Where the Echo Show shines:
It's my impression that Echo devices have better audio quality then the corresponding Nest devices. They tend to have larger speakers, which probably plays a big role. I prefer my Echo devices for music. For my uses, this is the main thing Echoes have going for them.
Where the Nest Hub falls short:
It's not obvious, but there's a separate volume for alarms. This alarm volume is what controls the timer volume. I've had a couple jump scares when I set the media (main) volume to 1 and a timer went off.
The media volume controls the volume of a camera feed, but muting does not mute the feed. This seems like a bug.
If you zoom in on a camera feed, it sometimes (seemingly randomly) will zoom back out. Sometimes it'll stay zoomed in for hours. Other times it'll reset after a couple minutes. This seems like a bug.
The timers will add clipart to the timers based on the name, which I kind of like for greater visual clarity. However, the images cover portions of the timer numbers, which is silly. I'd consider this a visual bug.
I've had a bunch of issues trying to play and navigate YouTube videos on the Hub. I get the impression this would work better on an Echo Show, which is absurd. I had a situation where I played a YouTube video from the Hub browser, and 2 videos started playing. It wasn't easy to stop both videos. Casting from a phone works fine. Aside from casting, YouTube on the Hub seems highly buggy.
Overall being able to watch/see camera feeds is great, and the Hub has better integration with my Nest Doorbell. I love the timers on the Hub way better than the Show. Those are my main uses for the Hub. I use my existing Echoes for music and lights. I'd give this 5 stars if it weren't for all the sloppy/buggy behaviors I described.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi there Cheese, thanks for choosing our Google Nest products. We appreciate your insights on what works best for you, with Nest Hub (2nd Gen), and what doesn't. We do apologize for some of the features that fell short of meeting your expectations. We've taken into consideration the points you highlighted where we can improve upon, and we'll make sure to pass along this information to the right team. If you're willing to try, we'd like to learn more about the bugs you encountered and see how we can improve your experience. Our support specialists would be happy to help you with your support needs by visiting us here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Screen size, Sound quality
Rated 5 out of 5 stars
Great smart display
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the smart displays. They have a good sound output and quality and the screen is very useful. It can be a photo frame, clock or other use when not being interacted with and the voice control and other touch utilities are a game changer. The new additions in this revision are great and definitely worth it compared to the old version which I have.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great first entry into smart hubs!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't sure about Google Hub when I first got it. Most of our devices are iOS but we have a lot of smart home features that work well with google.
After having this for over a month now, I love it and would highly recommend it to other people that are looking for a hub for their smart devices. One of my favorite features of this is the photo feature. I can load up an album through google photos and they will continuously rotate through them. For portrait photos, you can have two show side by side instead of having dead space around the photo.
The one feature I haven't found super accurate is sleep tracking. It will give me a summary the next morning and it's almost always lower than how much sleep I actually got. Besides that, I love that I can play music, look at photos, watch shows, and YouTube videos, or even check on my security cameras. Highly would recommend and I'll most likely be getting another one on the other side of my house.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is absolutely great! This is my 2nd purchase of the device and it has become my go to bedside table device. I can control everything from it, it can track my sleep, and it plays my music. The cherry on top is that it's also my digital photo frame now.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
It is a part of my life now!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To be honest, I was pretty skeptical about purchasing this product as I was looking for a smart speaker, but I'm genuinely impressed and surprised as to what an additional display would mean. Google is the number one when it comes to voice command and interpretation, so it goes without saying how amazing this works with recognizing voice commands. It is compatible with YouTube, YouTube music and Spotify, everything that I was looking for in a smart speaker. The sound quality is amazing too without any doubt. The Sleep Tracking still is a work in progress, I feel like it overestimates the hours for me a bit, but I'm sure someday it'll get there. I even have a smart bulb set up with it, and I really love the gestures settings, makes life a lot simple. Would definitely recommend!
I would recommend this to a friend
Cons mentioned:
Response time
Rated 4 out of 5 stars
Functional but slow
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t had this hub very long. I’m sure I’ve only scratched the surface. I bought it to go along with my Google Security system. So far it doesn’t do much with the security system and it has a male voice that I haven’t found out how to change. I do like the way it connects to my tv, but you have to be Very Specific in your instructions. I only found this out when I was “hey googling” it, and the tv started responding. Very frustrating in the beginning. As I played around with it, I found the response time was very slow. That’s why I gave it a 4. I’ll have to give it more time to find out what else it can do for me.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen is more versatile and more useful than that of the echo show. I really like being able to cast to this thing. It's a great size, speakers are good, and while I don't like saying "Hey google" at all, the responses are less annoying than Alexa's responses which is always adding something I didn't ask starting with the phrase "by the way ..."
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for a control panel for your smart devices. Big enough screen to see everything easily, but small enough to fit it just about anywhere you need it. Sound quality is decent.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Google nest hub has quickly become an essential part of my daily routine. It tracks my sleep, providing me with valuable insights into my rest patterns. The alarm function is loud and clear, ensuring I always start my day on time. But what's most impressive is the sound quality. The audio is crisp, clear, and surprisingly good for such a compact device. It's perfect for listening to music or catching up on podcasts. Its sleek design fits perfectly on my bedside table. I absolutely love it!
I would recommend this to a friend
Rated 5 out of 5 stars
Google Nest Hub 2nd Gen: Smart Home Assistant
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Google Nest Hub 2nd Gen: Smart Home Assistant
The Google Nest Hub 2nd Gen is a smart home display powered by Google Assistant. With its sleek design and charcoal color, it blends seamlessly into any home decor. This device offers a wide range of features, including voice control, personalized recommendations, and smart home integration. Its vibrant display and intuitive interface make it a convenient hub for managing your daily tasks and controlling your smart devices. Whether it's checking the weather, playing music, or controlling your lights, the Google Nest Hub 2nd Gen is a reliable and stylish addition to any smart home setup.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The lack of camera makes duo calls with video option unnecessary. Google seems to be having lots of bugs and you may have a difficult time trying to register for the sleep sensor feature to be enabled. The media interaction leaves a lot to be desired as you can't see your playlists to choose from only the recommendations list (speaking for Spotify, I don't use any other music apps)
Improved sound and mic means better interactive experience. I greatly enjoy the dim screen and nighttime schedule options.
As with most of Google products, sometimes the foundation of Google itself is what let's down the items that depends on Google network improvement and software updates.
Overall not a bad purchase but as compared to Amazon products, Google is a bit behind the curve.
Hi there, GoddessOatia. Thanks for posting a review about the Nest Hub (2nd gen). We’re sorry to hear that your experience didn’t meet your expectations.
You can try to turn Motion Sense on to enable Sleep Sensing feature. Your display uses Motion Sense’s low-power radar to detect movement and breathing. No distinguishable images of your body or face are generated or used for Sleep Sensing with Motion Sense. Please note that since Sleep Sensing monitors the spot you usually sleep, children, pets, and other family members sleeping in that spot will affect your data. Device placement, motion, and other devices nearby might lead to inaccurate readings. If someone nearby coughs or snores while Sleep Sensing is on, this feature might process and attribute those sounds to you.
Also, you can link your Spotify account as your default music service on the Nest display. This default service will be used first when possible. Visit this link to learn more: https://support.google.com/googlenest/answer/7551876
We appreciate you pointing out the features you enjoy and some areas we can work on for users like you. Rest assured, this will reach our product team for future improvements. And if help with the performance of the Nest display is needed, we welcome you to visit us anytime here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Small but Mighty
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love the Nest Hub! The speaker quality is impressive for its size, providing clear and vibrant sound. It essentially offers all the convenience of the Google Home app without needing to use your phone, making it an indispensable addition to my smart home setup.