Customer Ratings & Reviews
- Model:
- NCI080SS00
- SKU:
- 6531642
to a friend
- Pros mentioned:Crystal clearCons mentioned:Ice thickness
Great machine, needs a tweak to make full cubes!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd love to give this machine five stars. It works great and makes tons of ice, crystal clear. My only complaint is the thickness of the ice. It "bridges" before the ice is a complete cube. I have tried adjusting the time for dropping the ice, without any luck. my home is air conditioned to 70 degrees, and the water temp is at least that cool.
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 4-star review and for posting your comments in regards to this product NCI080SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
- Cons mentioned:Ice thickness
Loud Machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like this machine, but I just can't. It's unbelievably loud and the ice cubes bridge before it fully freezes, so I have to chop them up everytime. I will be replacing this with another product.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
- Cons mentioned:Not freeze
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not keep ice frozen. States it will store 25 pounds but does not keep frozen.
No, I would not recommend this to a friendBrand response from NewAir Team
Posted .Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
- Pros mentioned:Recommend
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Would definitely recommend! 5 star
I would recommend this to a friendBrand response from NewAir Team
Posted .Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
