4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 12 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
83%would recommend to a friend

Customers are saying

Customers are delighted by the excellent protection offered by the Commuter Antimicrobial Case for Apple iPhone 13 Pro Max / 12 Pro Max. Many appreciate that it safeguards their phone from damage, even after accidental drops. The case's protective qualities are repeatedly praised. Users find it reliable and effective in its primary function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not bulky at all and protects my phone well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for iphone. Specially when you have kids whom use your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Color is as shown. Easy to get on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slim and very sturdy. Looks nice and protects the phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox the GOAT

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been a fan of the Otterbox commuter series and it’s always the first choice in phone protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone case and I would recommend to a friend. However the phone itself I wouldn’t buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best phone case ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case it does it’s job I dropped my phone a few times & no damages at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Strength

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Actually dropped my phone on a concrete floor and this case saved the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for the W

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand never fails to amaze me with their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and fits perfectly on my phone. Highly Recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just ok. It is a little slippery. The case is smooth and not easy to hang onto.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you've had some trouble keeping a handle on your current iPhone/Commuter Series case combo. We actually went with the smooth outer finish to aid in an easy grab from pockets and such, though we certainly aren't out to encourage any mishaps. You might find the synthetic rubber slipcover of our Defender Series Pro to be a bit more to your liking in terms of grip. Feel free to take a closer look right here at Best Buy, and give us a call at 1-855-688-7269 with any questions and we'll always be happy to chat!

      https://www.bestbuy.com/site/otterbox-defender-series-pro-hard-shell-for-apple-iphone-13-pro-max-and-iphone-12-pro-max-black/6471479.p?skuId=6471479

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    iPhone 13 Pro Max Otterbox Commuter Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Outterbox Commuter Case on Saturday, August 6, 2022 at a really great price. I love it. ♥️

    I would recommend this to a friend
  • Customer reviews from otterbox.com

    User rating, 4.4 out of 5 stars with 495 reviews on otterbox.com.

    See all otterbox.com reviews
    otterbox.com
Sponsored