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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are impressed with the Commuter Lite Case's perfect fit for the Samsung A12, with many noting how snugly and securely it holds the phone. The case's durability is also frequently praised, with users reporting long-lasting protection. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung Galaxy otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly. No problem getting it on the phone. Comfortable grip.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Fit

    Rated 5 out of 5 stars

    OtterBox Cell Phone Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item. It's durable and fits the phone perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    Otter Commuter phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Otter Defender on our last phone-worked great! After 7 yrs phone inside looked brand new. Case oultlasted the phone. Great lifetime warranty-Otter replaced case when one part broke off. For this Samsung A12, only model is the Commuter-not quite as sturdy, and only comes in black and purple. Would like blue.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Well made case - what you should expect from OB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had, nor will have, a phone without an otterbox protector. These cases are 'hands down, the best case ever' for your phone and this one is no exception. The phone fits snug in the case and seems to protect it well. I haven't had any big drops yet so having to guess on that part.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    A cover case for my Samsung Galaxy A12..The Otter.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good cover for my cellphone..quality is good, durable and very presentable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Lite Travel Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't weigh my purse down perfect for me price when I got the case wasn't bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It do what it do!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is suitable for it's intended purpose. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits the phone great, also fits with a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Good and Sturdy Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad who is older and works outside a lot. Works great for him

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies not cover (protect) the screen and camera or cover things like charging port.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series Lite! We appreciate your feedback, and we'll be sure to let our design team know about your thoughts. If you run into any issues with your case, give us a call at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is eazy to install and does the job it was intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far phone working great. The sales man Ricky very good knows his stuff Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to protect the phone. Love it, just wish I could put it in a case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and reliable device, my friend loves it and will definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice , as advertised looks good on screen cheap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    none

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Otter box - Commuter Lite Case For Samsung A12 - Black is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it i love it i love it i love it i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Commuter Lite Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install, and should provide extra protection should the cell phone be dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fit perfectly. It was delivered on the scheduled date and it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always comes through for us. Phone case arrived quickly and it was very easy to put onto the phone.

    I would recommend this to a friend
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