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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 32 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are pleased with the Commuter Series Case's excellent protection, praising its double-layered design and ability to safeguard their phones from drops. The case also receives positive feedback for its snug fit and ease of installation. Its reasonable price point is another frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    All around great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it fits good. I had similar one for older phone and protected it from so many drops. This one has held up with the few slip and drops I've had already. The charging port cover is a bit tight need to be broken in a bit was worried it might bend or warp the charger or the port but hasn't and is loosing up but not like it will break off or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protection required for S20+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the rear camera lenses and the fragile corners of this phone. Minimal protection to the front. This case is thin. Don't think that you can own the S20+ without a case. Its front and rear are glass and it is slippery, will break easily if dropped from 2 ft.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that your phone is being protected by that Commuter Series case! We appreciate your feedback about the front protection, and we'll be sure to get it passed up the ladder to our design team. Keep in mind, that case design has been through hundreds of hours of design testing to ensure it will hold up to the abuse of your daily life. If you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had experience with this case from my previous Samsung phone. It is easy to put on the phone and protects the phone well. It is big enough to protect well but not overly bulky like the Defender series. Easy to get in and out of my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox never disappoints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a commuter case for all of my cell phones and have never been disappointed. Probably my favorite case of all because of fit and feel. Have never dropped any of my cell phones but I'm sure a short distance drop wouldn't cause any damage at all. I do wish this came in a variety of colors like the symmetry does because I usually get bored with the two colors that they have. Doesn't it stop me from purchasing both though. The buttons are very responsive and not a problem using wireless charging. I will continue to buy this case for my future phones as long as OtterBox making them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits and works great !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Protects the phone very well and is light weight

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Best phone case ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case ever made. Double layered protection. Reasonably priced. Excellent product support and warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits perfectly and offers great protection. Worth the price for a quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cell Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and it keeps the cell phone from slipping out of my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Solid case, holds and protects phone well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case, holds and protects phone well, easy to attach.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    100%

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It gives me the security i need to allow my kid the ok to hold and use my cell. Doesnt matter how manh times it drops, my cell has never gotten damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone pretty often so this product is a must. Ive had it for a few weeks now and everything still looks good. Great grip so my phone doesnt slide out my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice and tough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used for a few days snow and it tough. I already dropped twice and my phone seems fine. I’ll always buy otterbox cases they are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Commuter Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Has rubberized inner lining that gives extra protection if you drop your phone. It isn't just a hard plastic case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a great durable one, Fits perfect and a great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and Durable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, lightweight, and durable. Not bulky in the pocket either!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable price at purchase and assembly took a few seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protection that is not overly bulky. Very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection overall, keeps corners safe from cracking

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a good price and 30 day free of HBO max for a case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Otterbox commuter is the best protective case ever

    I would recommend this to a friend
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