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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.1 out of 5 stars with 260 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and snug fit offered by the Defender Pro Series Case. Many appreciate the case's ease of use and installation, but some are disappointed by the lack of a built-in screen protector and the somewhat problematic stand. Concerns have also been raised regarding the case's overall quality and the Apple Pencil holder's functionality. A few customers expressed dissatisfaction with certain aspects of the case's design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 260 reviews
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Finally. It's here...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for a few months for Otterbox to finally produce the Otterbox Defender case for the new IPad mini 6. As a matter of fact, I wouldn't even buy the IPad mini 6 until Otterbox made this case. I only use Otterbox cases. I don't trust other cases to protect a $500 item like an IPad mini 6. It fits perfectly. I love knowing that I can throw it into my backpack, and not worry about damaging it, etc. I also like how they no longer put a built-in screen protector on there. I'd rather put my own on, as the old Otterbox cases were notorious for getting dust and / or moisture stuck between the screen protector and the screen. I am definitely happy with the new Otterbox Defender Pro case for the new IPad mini 6! It will make a nice display for my Mavic Air 2 drone!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Great case, premium price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, perfect fit, access to all the buttons,superior protection. Only complaint is if you want to have it tilted on the stand, you have to flip it upside down (Pencil side down), only way for it to stand properly. Pencil slot is also a plus to keep it charged when plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and offers decent protection just like any other otterbox case, the only down side is the stand/cover, it only works with one side of the case, and you destroy the apple pencil gate-thing when using it, and its really annoying

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few weeks ago to update the case I was using for my iPad. It was time to have some change and I wanted a case that would last through lots of bumps, falls, and sticky fingers (I have kids and they tend to use my iPad). I have to say, this case has done an amazing job. I feel like it is not too bulky of a case. It provides great protection while still looking nice and it is very easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox defender series

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Otterbox defender if you have kids. whether it's for a smartphone or a tablet this thing comes in handy. it's just that little bit of extra protection .to keep your investment safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad mini case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and lightweight but provides the coverage and durability needed!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Otterbox Customer since the iPhone 4S was a thing and I've encountered ZERO damage up until today. At work I repair customer mobile devices and when they ask me for case reccommendations it's Otterbox everytime. I'm sad to say that ended yesterday when my Ipad Mini 6 took a small spill off a table at work. This product's first two layers of protection seems to protect from physical damage but third rubber piece fails to protect from the most important aspect. Shock. I'm a technician and I see/repair damaged tech like this on a daily basis. I'm not mad that I broke the ipad screen. I'm mad that I trusted a brand for so many years to protect my products, paid 70 for a piece of plastic with some crappy rubber attached to it that touts "2x the drop protection" And then proceeds to catastrophically fail while I'm in the middle of working with a customer (ironically for a screen replacement). I don't know what is going on with Otterbox but this is completely 100% unacceptable for me and as such I cannot in good conscience continue to promote a brand that misrepresents their product's capability. If I could give this product zero stars I would in a heartbeat.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!
      We're truly sorry to hear about your damaged device. Our cases are protective in many situations, but they aren't 100% infallible in all drops or falls. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device. Give us a quick call at 1-855-688-7269 with any further questions or if you'd like a new case!
      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put work device in a otter box it will live forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sturdy for kids. Super great awesome item! Thank you! Love best buy so much!

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Poor Design needs lots of Improvement.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design and execution. They need better quality control or this design is very poor. The rubber backing is loose and doesn’t fit correct. The pencil tray is very flimsy and for a deluxe case and reputation this is a bad case. I love my other otterbox items but this one was rushed and you can notice it. Hope they see this and improve on the design. Maybe I’ll buy the redesign if it ever comes out.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the Apple Pencil integration, and we'll be sure to let our design team know about your thoughts. As for that loose outer slipcover, that's definitely something that we want to get taken care of for you. Give us a call at 1-855-688-7269, and we can get a warranty claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Thank you, Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This survives two toddlers in a tantrum, that says more than you need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable. Have dropped this tablet way too many times and it still looks like new.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Bad otter box.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke right away. I am so disappointed as it is an actual otter box and I thought these were supposed to be quality. It wasn’t even treated roughly. Simple management and side snapped. Now I can’t even return.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Melissa! We're very sorry to hear your Defender Series Pro case has taken on some damage. We get that can be a bit disappointing. The good news is we have a fantastic product warranty in place for when things go sideways like this. Just give our Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your replacement options with you.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Breaks Very Easily. NOT worth the money.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 1 of the Otterbox Defender Pro: my 2 year old that stands 3'2" dropped it (while standing still) and the cover cracked. The iPad didn't get damaged though. Took it away immediately and it became my work iPad. 11 months later: I just cracked the arm that holds the iPad up to view by simply opening it up like I always do. Been using it strictly for viewing a Ring camera in my office. Also it hasn't been dropped since day 1. For the money this cheap flimsy plastic cover they call a "Pro Series Case" is not worth it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear your family's Defender Series Pro case has hit a couple of structural snags over the past 11 months, but it won't be a problem for our handy Otters to help fix things up with a brand-new warranty replacement that is sure to stand the test of time going forward.

      You can set things in motion through the following link, or feel free to give us a call at 1-855-688-7269 and we'll be glad to help with that! https://www.otterbox.com/en-us/warranty-begin

      Best,
      OtterBox Customer Support OtterBox

  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Otterbox defender pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a month… very poor design with very little protection. Would absolutely not recommend this case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Oh no! We're so sorry to learn that your Defender Series Pro case took on some damage so soon. We understand that you expect more longevity out of your OtterBox. The good news is our amazing product warranty is in place to have you covered when things go sideways. The Defender Series Pro is one of our more protective options, featuring its multi-layered design. We'd be curious to hear your thoughts on how we can better this case's protective qualities, as we're always looking for ways to improve with each new release. Please give our friendly Otters a call at 1-855-688-7269 with any questions or if you'd like a brand new case.

      Warm regards,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Otter Defender Pro iPad mini case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case didn’t fit as it advertised. It was too small.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that there was an issue with the installation of the Defender Pro Series case for the iPad mini 6th generation device. Each case is made to fit a specific device and therefore this case will only fit the iPad mini 6th generation. The Defender Pro Series case also is screenless in design, and the front frame of the case will need to be removed to install the case on the device. If our CS Team may help or further answer any questions, please don't hesitate to give us a call at 1-855-688-7269. OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Apple pencil

    Rated 5 out of 5 stars

    Best out of six cases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the hot new Mini 6 back in October but premium cases weren't on the market yet. I wrote Otterbox customer service and I was informed that they hadn't planned on making one for the new Mini. My only avenue was ordering off-brand ones online, six different ones to be exact which all got set back. None of them felt secure enough for my new investment. The ones that did had issues with covering up the light sensor, peeled away from the edge of my unit when holding it with one hand, offset my right hand with the built-in pencil slot making typing with my thumbs awkward, and the volume buttons acted like they were halfway pressed in. Then one day a couple weeks ago I went on Otterboxes website and they finally came out with one. I saw, had to have, found a retailer and ordered one. The downlow: I did have problems installing it, the rubber did have a bulge/wrinkle on the lower half on the side where the hidden pencil holder goes. There's a lip halfway up the side where a small flange of the rubber seats. Solved the problem by grabbing the corners of the silicone and (flossing) it center into lip. Everything flattened out. Now my investment, that encases my other investment has made it a sound investment. I don't feel weary when I take my iPad out on the concrete patio. It is priced a little high, but that's Otterbox. Having a sturdy frame, volume buttons that line up and function properly and a little (but not to much) bulk to hold onto when using it like an oversized iPhone is worth the asking price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Strong, a little clunky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely should protect my mini. Detachable stand is a little clunky and inconvenient but can help in some situations. Have to remove for use of main camera and then figure out what to do with it while you take a picture. I recommend a screen protector even though edges should protect the screen in many cases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Rugged and protects like a pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was easy to install and has saved the iPad from a few falls already. The outer hard shell stand was a bit confusing to figure out but once we did it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Peace of mind protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has been a trusted accessory for my Apple devices since my iPhone 4s. And over 10 years later, they do not disappoint. I got this case for my iPad mini 6 as I like to have some grip to the case for me to read or hold with one hand. Like all OoterBox cases, there is the back plate, front frame and a rubber outer edge. There is also a cut out on the right side to allow for the Apple Pencil to charge. I know for sure that there will be no damage to the iPad if I were to drop it. Now it does not have a screen protector like older cases, so you do have to buy one separately. Overall, very happy with this case.

    I would recommend this to a friend
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