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Customer reviews

Rating 4.4 out of 5 stars with 683 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the 800 Pro HX Wireless Gaming Headset for Xbox's exceptional sound quality, comfortable fit, and impressive battery life. Many also appreciate its lightweight design and wireless functionality, finding it convenient and enjoyable for extended gaming sessions. While some users experienced connection issues or found the volume could be improved, the positive feedback on sound and comfort outweighs these concerns for most. The Dolby Atmos feature is also frequently praised for enhancing the gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 683 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    What an amazing headset and charging dock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best gaming headset I’ve ever owned! I honestly think they are better than most of the expensive Turtle Beach headsets out there. It is super lightweight, which is what I was looking for to play long sessions without it being uncomfortable. When you’re playing a game or watching a movie that supports Dolby Atmos, the experience is incredible! The sound is so crisp and clear! The controls on the left side, are easily accessible, and I love that there is a separate volume wheel for the mic. Speaking of the mic, I’m not really a fan of mics that go around your face, but this one is really convenient because you can adjust it to your liking, and flip it up when you’re not using it, and it will automatically turn the mic off. The battery life is amazing too! Since I’ve purchased The Rig over a month ago, I haven’t had to charge it mid game, or during a long movie. One day, I played WARZONE for about 3 and a half hours, watched about 3 movies that day, along with YouTube videos in between, and still had almost 40% battery life. Having a charging base is also a really great plus! It is so easy to dock it after you’re done using. Also, having a dock, brings back the points that were taken away when I realized it has micro usb charging. But with a dock, I forget it’s even there because I don’t use the charging port with the base. It is also very comfortable and the design is really cool imo! I will say one minor thing, if you’re looking for a headset with a lot of bass, you may want to compare to other headsets. That is something that doesn’t bother me, because the sound is still incredible from this really lightweight headset. Compared to the heavier headsets with more bass, I will chose this headset every time. It still sounds really crisp, clear, and can get very loud during action sequences in games in movies! Overall this is an amazing headset and base for the price! I think it’s way more comfortable than the Astro a50, and that headset is double the price without a base. The a50 also feels cheap for the price. Go with the Rig, it does not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    *Great High-End Budget Headset*

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been gaming on Xbox Consoles since the first Xbox 360 came out in 2005. Thats 19 years ago. Ive used numerous headsets from Turtle Beach, Astros etc. Once i started using RIG headsets Ive pretty much never went back to any other brand. The great thing about this headset is the affordability with a charging cradle. I mean you cant beat that. Especially when they give you a Dolby atmos subcription. Furthermore the qaulity is great and ive had no issues whatsoever! Great headset for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Outstanding Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is extremely crisp!! Lightweight and very comfortable!!! Definitely recommend for hardcore gamers with hours of gameplay at a time!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset for a decent price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset the ear muffs feel amazing, noise cancelation is top of the line, good quality light but durable materials, exceptional battery life, wireless so plenty of freedom to live while you game i would recommend this to anybody tired of having to struggle with a cord

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! Very comfortable! Great audio! Fantastic battery life! Amazing charging station! Honestly love the headset! Would highly recommend to anyone looking for a gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Rig over turtle beach in every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Had a Rig for a couple years. Button messed up so I got a turtle beach, used it one time & then returned it & got a new Rig instead. Love the control & sound is good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Rig 800 pro hx

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, it has amazing audio quality and control features to make setup and use easy. The headset is comfortable and functional in its adjustability.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headset, look for it on sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great headset. Very comfortable. Mic just needs to be somewhat close to ur mouth for ur friends to hear good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my first RIG a few years back and love them! (Still have and use them) These feel more comfortable than the astros A50 and the sound quality is awesome. Price I paid for these was a no brainer either. I’d def recommend these to anyone looking to get a good quality headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choose these after doing reserach on a few other headsets. My ears are bigger so the headset ear covers don't quite fit. Outside of that they are more than comfortable. Sound and quality both are good in my opinion. Would recommend if you're looking for something new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% buy this if you got the money too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My voice comes through the headset perfectly clear the headset sound great 100% would recommend if you want a good Bluetooth headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and Quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and feel with this headset. Definitely could wear these for hours if i wanted to. Also i really like the charging dock

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Sound good, connectivity quality varies.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, very comfortable even for hours. Poor connectivity. It keeps disconnecting and reconnecting radomly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    A Good Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset I have ever used or owned ever

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Worth the buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound its good. Comfort level is good too, the sound level seems to be pretty low though. Even when maxing sound on Xbox, it's still pretty low volume. Charging is fast which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Favorite gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound it comes out and it’s wireless. Love the stand it comes with to charge it. This is a must buy if you love gaming

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Sad reality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of these headset and was absolutely in love with the sound quality and most importantly the comfortability. My expectations of the updated headset with standing charging dock was extremely. It seems like after CONSTANTLY adjusting settings, watching numerous YouTube videos and googling answers to fix my mic output, my game/party chat members can barely hear me. I’ve worked around with threshold output and even configured the corrected settings, but to no avail. These headsets were a huge let down.. luckily I bought this headset during holidays, so definitely returning them for JBLS, sadly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last forever ,Super clear sound!! 5 out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good bass... however, wish it could Bluetooth to phone and you can hear yourself breath.

    I would recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hi Drawg,
      Thank you for the positive comments. Two things we wanted to comment on: 1) The RIG 800 PRO HX cannot connect via Bluetooth to a phone because the wireless technology it uses is a 2.4GHz digital RF wireless connection to the included wireless transmitter for lag-free wireless connection to Xbox consoles and PCs. There is no Bluetooth wireless in the RIG 800 PRO HX. Our new RIG 900 Max, also found at Best Buy, does feature Dual Wireless audio - so both the lag-free 2.4GHz RF connection for lag-free console/PC gaming and Bluetooth for connection to smartphones, tablets and other Bluetooth audio sources. 2) Regarding hearing your breathing, you can adjust the mic monitoring on the headset to reduce the amount of your own voice you hear played back through the headphones (often called mic monitoring or sidetone). To adjust, do a short press of the button just below the master volume dial to cycle through the three mic monitoring settings. We hope that helps. Thank you for choosing RIG gaming audio from Nacon. nacon-fr

  • Rated 3 out of 5 stars

    Mehh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite. I preferred the non pro version. These ones have an option to hear your own mic in the headset which is just weird. It has to beep twice whenever you activate or mute the mic, so just don't mess with it if your trying to hear something. And the mic isn't fixed, so if it's not placed properly, my party says I sound very far away. Over all, I'd rather swap back to the other version.

    No, I would not recommend this to a friend
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