Customers are delighted by the backlit remote and ease of use of the Ultra 2024 streaming device. Many appreciate the improved picture quality, including enhanced handling of dark scenes and support for Dolby Vision and Atmos, resulting in a superb viewing experience. The quick and easy setup process is also frequently praised. Positive feedback also highlights the device's performance and speed improvements.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 383 reviews
Pros mentioned:
Remote
Rated 5 out of 5 stars
Great deal @ $79. Fast! Backlit remote is awesome!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This 2024 version is really a deal @ $79. The backlit remote (also rechargeable) is absolutely perfect. I actually replaved my Apple TV with one of these when the remote suddenly went bad on the Apple. Thankfully I had AppleCare for two years thanks to Total membership and BestBuy N Canton took care of me, which lead to me getting this nee Roku Ultra 2024 edition. Ill include a photo of the remote all lit up so you can see. Its a lifesaver…
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent streaming device
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great streaming product, Helped me cut the cord with cable and saved over $100 a month while getting a ton of free apps and channels, better picture, and better sound. Very easy to set up. It's very intuitive and walks you through the setup process. Piece of cake. User Interface is well, user friendly. I bought Ultra 2024 for main TV so I could hard wire to modem via ethernet. Also bought 4K streaming stick for another TV. Remote is great also. Roku knocked it out of the park with this. I should have gotten rid of cable a long time ago.
I would recommend this to a friend
Rated 5 out of 5 stars
Roku with iPhone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a choice: this or Google chromecast. With google I should have also phone as an android, but I got Iphone. Now all works excellent and some apps or sites have airplay
I would recommend this to a friend
Rated 5 out of 5 stars
Better connection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded the stream stick for better connection. Weve been roku customers since ditching cable and satellite in 2008.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Worth its value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This new Roku is very fast. The internet connect well overall. It's a great product
I would recommend this to a friend
Rated 5 out of 5 stars
Roku streaming device
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the Roku device. Very easy to use and understand. I have one for the living room and one for the bedroom. The controller is pretty self explanatory too.
I would recommend this to a friend
Rated 4 out of 5 stars
Roku Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item to use to stream and was a great addition to our room to be able to watch movies, youtube, and our dramas on various platforms
I would recommend this to a friend
Rated 5 out of 5 stars
Roku Rocks
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture quality is just amazing! Very easy to setup.
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Remote
Rated 5 out of 5 stars
High-end High Value Streamer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a high-end streamer in my opinion. Roku is very user friendly. This model is their fastest yet and it does not disappoint. It can handle all the sound types available including Dolby Atmos, all the HDRs and of course 4K, 1080p, 720p and 480. The remote looks slick backlit and I love that it’s rechargeable via USB-C. Holds a charge longer than the previous Ultra which I also own. The headphone jack is gone but I didn’t use it anyway. Bluetooth is available for wireless headphones. I recommend getting a case for the remote because streamer remotes tend to be slippery. A case will make it easier to grip and add protection and make it easier to find if you go for something other than black. I use purple for my Rokus and orange for my Firesticks. For my use this new Roku Ultra is a no brainer at a discount.
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Remote
Rated 5 out of 5 stars
Smooth
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Roku Ultra 2024 is a top-tier streaming device that delivers a premium viewing experience. It boasts blazing-fast performance, ensuring smooth navigation and app launches. The inclusion of Wi-Fi 6 ensures robust connectivity, while the Ethernet port offers a wired alternative for optimal stability. This device supports all major HDR formats, including Dolby Vision and HDR10+, delivering stunning picture quality with vibrant colors and deep blacks.
Furthermore, the Roku Ultra 2024 excels in audio performance, supporting immersive Dolby Atmos sound for a truly cinematic experience. The included voice remote is highly responsive and user-friendly, with dedicated buttons for popular streaming services. While slightly pricier than some competitors, the Roku Ultra 2024 justifies its cost with its exceptional performance, comprehensive feature set, and user-friendly interface, making it an ideal choice for discerning home theater enthusiasts.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Happy with the upgrade! 2 minor issues.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are a fan of ROKU, then you will be a fan of this one. I upgraded from a previous Ultra version and this one is extra snappy and fast. The book time is under 10 seconds and the menu is a fast as it has ever been. The remote is slenderer than before, is back lite when moved, has a built-in battery and a privacy button. It does not have an audio jack which was a disappointment. The battery life is not as long as the traditional AA battery remote. Any movement of the remote and the lights come on. I did have the remote run out of charge without any warning. When you turn on the ROKU it displays the battery bar, but I never saw a warning that it was about to run out. The only other issue I have experienced is with the Hisense TV. If I leave the TV on the ROMU channel and turn off the TV, it will randomly turn on but have a black screen. It didn't do this with the older ROKU Ultra, just the new one. If I change the channel on the TV to something else before turning off, it works just fine. RECAP - best ROKU device! Very Snappy and fast! New remote is great! Cons: Battery life of remote and no low battery warning. No audio jack on remote and turning on my Hisense TV randomly.
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Ease of use
Rated 5 out of 5 stars
Bad at First, Great at the End!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used Roku devices for over a decade and enjoy their ease of use and price point. These have been primarily their stream sticks. I recently upgraded my television to a big screen 4k with a popular brand. So, I bought this new Roku Ultra to enhance my viewing experience. However, after a couple of days, the player began to stall and freeze after streaming for 5 or 6 minutes. After troubleshooting with Roku support it was clear I had a bad unit. No big deal these things happen from time to time. I returned the unit to Best Buy and the return was painless. I now have a second unit in place and all is well! The player's new peppy UI is obvious over a stream stick's and the Dolby Vision and Atmos is superb! I love it and Best Buy made my purchase and return smooth and I cannot praise them enough! Do yourself a favor and pickup the new 2024 Ultra!
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Remote, Speed
Rated 5 out of 5 stars
I love my ROKU 4K Ultra!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my ROKU! Easy interface, great speed, amazing 4K and Dolby Atmos. Backlit remote is a nice addition, as well as USB recharging.
I would recommend this to a friend
Pros mentioned:
Dolby atmos, Speed
Rated 5 out of 5 stars
Excellent Upgrade
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to finally bite the bullet and upgrade my years old Roku Premier. The new Ultra is a very nice upgrade. Not only is it much faster then the older one, it now supports Wifi 6, Dolby Vision and Atmos, along with great features on the remote. The Rechargeable remote battery with usb-c is great (no more buying AA), the find my remote feature, the backlite buttons at night, along with voice control. If you are in the market for roku for the first time or need to update an old unit, you will not be disappointed in this years 2024 model. You can also look for holiday discounts so you don't have to pay full pop making it an even better deal.
I would recommend this to a friend
Pros mentioned:
Remote, Speed
Rated 5 out of 5 stars
Ultra Great Purchase!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have several Roku’s in our house with most of them being Roku Sticks but the Ultra is the best. Seems to be faster with more features and it fixed the problem I was having with a several years old Roku Premiere. For some reason it had stopped responding to my Logitech Harmony Elite universal remote so I decided to upgrade and the remote works fine and the additional features from the Ultra are great. The rechargeable remote is also the best thing Roku has done to their remotes. Love it!! Finding it on sale at Christmas time was a great bonus too.
I would recommend this to a friend
Rated 4 out of 5 stars
Good... but missing something.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The speed and performance as a Roku device was good. But the reason I bought it was so I could use the USB port with a 1 terabyte drive I have to show family videos. We formatted the drive several suggested ways... but it would NOT play. I wound up trading my new 2024 device (with a friend) for his 2019 version of the Roku Ultra -- which worked just fine. (Apparently, to get more "speed", the newer device sacrificed some "performance" capabilities.)
I would recommend this to a friend
Brand response from Roku Team
Posted .
Hello there! Thank you very much for your feedback. We’re sorry that your experience didn’t meet your expectations, and we appreciate your support. Please note that the Roku Ultra 2024 is compatible with USB drives formatted in various file systems, including FAT16, FAT32, NTFS, Ext2, Ext3, exFAT, and HFS+. For more information, please visit https://support.beta.roku.com/article/208754908. If you have any specific questions about using a USB drive with your Roku Ultra, feel free to ask at support.roku.com/contactus. Thanks! Elmer, Roku Customer Advocate
Pros mentioned:
Ease of use, Remote, Speed
Rated 5 out of 5 stars
Upgrade
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and way faster than my old one. Remote is very nice and buttons light up.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Better than the older model, but needs work.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered the Roku Ultra 2024 streaming box to replace my previous Roku Ultra from 2020. The new 2024 model has a lot of surprising upgrades and features. It was very easy to connect the Ultra 2024 to my 65 inch Sony Bravia TV using the included HDMI cable, and using an ethernet cable to connect directly to my router. The audio and video quality from the Roku Ultra 2024 is top notch. All of my favorite streaming services were automatically installed onto the Ultra 2024 player after I signed into my Roku account. My only problem with this streaming player is the fact that it reboots every day. Literally every evening (roughly every 24 hours) the Roku Ultra 2024 freezes and reboots itself. Initially I found this to be annoying, and now I simply expect the device to misbehave. I hope Roku can issue a patch or a firmware update to fix the problem. If you are looking for a quality 4k HD streaming device, give the Roku a try. Just watch out for glitches and constant rebooting if you give the Ultra 2024 unit a try.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Streamer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Roku Ultra 2024 is a fantastic upgrade to Roku's flagship media streamer, offering a blend of speed, connectivity, and user-friendly features.
Overall, the Roku Ultra 2024 is a solid choice for anyone looking for a high-performance streaming device. It's user-friendly, fast, and offers excellent connectivity options. If you're willing to invest a bit more, it's definitely worth considering.
I would recommend this to a friend
Pros mentioned:
Ease of use, Remote
Rated 5 out of 5 stars
Game changer.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Game changer in streaming! The platform is so friendly compared to most stock smart platforms. Easy set up. The backlit remote is a small but major plus in my dark home theatre. Voice feature works almost flawlessly. Couldnt be happier.