Customer Ratings & Reviews

I purchased a Samsung washer and dryer set that works like a charm and fits my laundry area perfectly. I opted for the washer install package with parts. The first delivery did not go too well because it was determined that 2 of the numbers in my address were flipped so the first crew told me that could not deliver and I had to reschedule the install. The second crew that came a week later was great. I’ve been using the units for the past 2 weeks now and I can’t complain. My clothes are clean, the units are sleek, and they don’t make a lot of noice while running which is nice because I work from home and have opted to wash a load or two mid day. The washer can hold a nice amount of clothes and everything gets clean. The spin cycle is great and effectively gets just about 95% of all the water from my clothes which helps to ensure my dry time will be greatly reduced so I’m able to do more loads in a shorter span of time. Both the washer and dryer are really easy to use in my opinion but the star is the washer. All in all I would give the washer and dryer unit and the install service a 10 out of 10!!!

Love love love this washer. It’s big and quiet. Doesn’t have an agitator so hold more clothes. Matches dryer, and easy to use.

What a great purchase, I've been using it for a week now. This Samsung washing machine I bought at Best Buy is truly amazing to use. The buttkns are so easg to understand and operate. It cleans my clithes so well and even has a self b leaning feature.The materials it's made of seem to be very rust resistant as well.

This washing machine is so quiet, that is the first plus! During washing cycle or spin cycle I cannot hear it! Great performance to me, clean clothes and quiet. There are soap & softener dispensers easily accessible. The appearance of the machine is also appealing, I personally like the lid because it isn’t just white. Nothing bad to say about this machine. Delivery was quick, very pleasant and courteous men to whom were very knowledgeable of what needed to be done for set up. Online ordering was exceptionally clear and arranging for delivery couldn’t be easier. Very happy I made this purchase, very happy with Best Buy.

Great unit. Lots of space inside for clothes and towels. Easy to use and quiet. Needed something to replace my whirlpool and wanted to be able to wash bedding easier. Definitely recommend.

I have had this washer and matching dryer for a little over a month now and they have been great! Originally I was looking at the midrange Samsung, LG, and GE washers but ultimately went for the budget option. At the end of the day I needed something that washed clothes well! I am a Chef and get a lot of grease stains on my coats, pants, and T-shirts. Obviously this washer is not magical but I was very pleased at how clean my work clothes were coming out. I had my hesitation with the impeller thinking it wouldn’t clean as well as an agitator but I was wrong. Not only that but my apron straps don’t get tangled at all. The drum is huge and you could easily fit king and oversized beddings in there. I don’t try to overload the machine but have washed 8 HUGE towels in there at once and it didn’t miss a beat. As far as the water levels are concerned, I realize that government standards have become a bit strict when it comes to water usage. As long as you properly load and not just shove a bunch of clothes in there you should be fine. The song at the end is pretty funny and looooong. FYI there is a way to turn it off, it’s in the provided manual DUH. It would have been nice to have some of the bells and whistles on the higher end models but at the end of the day I am happy that I have a washer that cleans very well and didn’t cost me an arm and a leg.

I love my Samsung Washer/Dryer set! Expert Installation was a breeze (took less than 30min), and the machines have been working great since I had them delivered + installed. Both the washer and dryer are a great size (no center agitator, which means there’s a lot of extra room), and everything comes out nice and clean, accompanied by a jaunty little tune to let you know that your laundry is finished. My family has repeatedly made fun of me for this, but I love my washer/dryer set so much that I’ve repeatedly sent photos/videos of them in action to express just how much I love them (see below).

I bought this washer about 4 months ago. This was my first time buying a washer without an agitator. I specifically was looking for a washing machine that didn’t have an agitator because I heard that they washed better and I wanted more room. So far so good. it’s very spacious on the inside, which I love. The washer is easy to use, and understand all of the bells and whistles. It’s performing good so far!

I love this washer it was very affordable and powerful. It was and clean the close perfectly. I got the dryer as set and I'm happy with both purchases

Seems to be very good washing machine, works very well, large capacity with so many cycle options, and looks great in my laundry room, I really like it and would recommend purchasing, Conner was very nice when helping me ordered it, arrived as expected and delivery guys were great! Really great price too. Thanks Best Buy!

Absolutely love my new Samsung washer and dryer from Best Buy. Theyre easy to operate and the top loader holds a lot, including bulky clothes, rugs and blankets. Delivery was earlier than expected. There was a hitch in the set up but a different crew came back out and had it up and running in no time!

So far so good. This is my second washer of this model, we replaced the washer at our old house and then moved and needed to buy a new set for the new house so I decided to get this one again because it worked well for the few months that I used it at the previous home. I like all of the setting options, it runs pretty quiet, and I always know when it’s done since it plays a really long song at the end. I don’t really have any complaints, seems to clean clothes well.

Great Washing Machine. Samsung did a great job with this Washing Machine. The clothes come out clean & wash.Also this machine is huge in the inside. Well worth the price for this reliable washing machine.Easy to use. Love the tune it plays when the load is done.

Huge improvement over last washer (4 year old Whirlpool) which jumped all over during the spin cycle. Clothes are clean and fairly dry at the end of a cycle with this Samsung. Only missing a spin only option.

Bought this one after my 25 year old GE washer finally died. So far, cleans very well with normal loads. Wash cycled take over an hour which is apparently normal with impeller type washers. As others have indicated, sheets do tend to get twisted up with impeller washers, but works out in dryer. The washer is very quiet when running.

This Samsung Selfclean, smartcare, washer is great. It is an impeller washer ( we did not want one with an agitator). It is quiet, has lots of choices for cleaning different fabrics, has 4 different water levels and temperature choices, has a glass top, cleans well, and even plays a little tune at the end of its cycle. Would definitely recommend this washer.

Samsung is a brand name I like . Excellent, quality, same review as the dryer. The size for the washer is perfect for a family of five. It also gives a tune when the cycle is done. But if your not tall enough it’s probably hard to reach in and remove clothes

It sings! It sings a little song when the load is complete. It makes me so happy. As far as the actual performance - I give it an A! The quick wash function has been super useful on nights that I work late and need to get a quick load in before bed. The only thing that I'm still getting used to is it locks when you start the load and there is a bit of a delay to get it started. I know its more than likely intentional - I just need to get used to it.

Decent set ! Simple to use and it also provides a lot of space

I was skeptical about buying Samsung appliances, but i have to say I am very happy with them so far. Quieter than other brands I have owned. Nice chime to remind you it done with its cycle and plenty of choices on water level, temp and wash time. No impeller so lots of room.