Customers highly value the 55” Class QN85D Series NEO QLED 4K Smart Tizen TV for its exceptional picture quality. Customers rave about the excellent picture quality and sound, with many noting that it is comparable to movie theater quality. The TV's ability to adjust to ambient light is also highly praised. While there are no notable CONS mentioned by customers, it is important to note that this summary is based solely on the provided information and may not represent the full range of customer experiences.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
Rated 5 out of 5 stars
Samsung till I die
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a nice TV. It always comes on when I press the right button. It pairs well with the new Roku Ultra I just purchased. It's really super keen.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
55” Samsung TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it along with the sound bar. Perfectly happy with every aspect of it and all its functionality.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Everything we have come to expect from Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what we expected. Excellent picture , ease of use
and good support via you tube videos. We like the center
located stand so we can slip our blueray and cable box underneath the tv. Very satisfied
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung 55" QN85D Series NEO QLED is perfect!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely Stunning – A Game-Changer for Home Entertainment!
I couldn’t be happier with my Samsung 55” Class QN85D Series NEO QLED 4K TV. From the moment I turned it on, the picture quality absolutely blew me away. The Mini LED technology delivers stunning brightness, vibrant colors, and crisp contrast that brings every scene to life. Whether I’m watching movies, sports, or just streaming my favorite shows, the visual experience is nothing short of cinematic.
The smart features are top-tier. Samsung’s Tizen OS is lightning fast and easy to navigate, with all the major streaming platforms just a click away. The built-in Gaming Hub is a dream come true, it even supports console-free gaming, which is a huge bonus.
As a gamer, I also love the HDMI 2.1 support. The 4K at 120Hz with VRR makes gameplay incredibly smooth and responsive, perfect for fast-paced action and immersive adventures.
Even the sound impressed me! The built-in speakers deliver clear, rich audio, and the sleek, modern design looks beautiful in my bedroom. It’s a high-end feel without the premium price tag.
If you're looking for a feature-packed, visually stunning, and smartly designed 4K TV, look no further. The Samsung QN85D has completely elevated my home entertainment setup. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got an open box on sale and the quality is shocking. My previous tv was a qled and i didnt think it could get much better without going to oled but i was dead wrong. The difference between qled and the neo qled (especially for gaming) is shocking.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV !
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great tv, it's an upgrade from the regular QLED and gives OLED a run for its money. It's not too thick and the performance and color is amazing. It's a perfect size if you're sitting 6-8 feet away and offers a great experience.
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful contrast, dark inky black colors, great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Owned for 1 month. Set on Game Mode running at 60 Hz. Standard color profile. The yellow color tint was a bit off but easy to fix in settings. Looks great! Local dimming produces very little blooming (it’s not noticeable with normal viewing). UI has major input lag from the remote control which is very annoying. Game Mode overlay stays on screen for a few moments after switching HDMI sources. Stand is sturdy and solid. TV is definitely a bit heavier than a thinner edge-lit. Color and contrast are amazing. OLED-like black color. Installation and setup was easy. HDR with Windows 10 looks really good.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv. Had a problem with a glare
On our old tv bc it is beside a large window. No glare now. Love this tv and the picture quality.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture on this TV is outstanding compared to my old TV. I wasn't looking to spend a lot on a new TV and this one has been perfect. Very user friendly menu, great picture and sound.
I would recommend this to a friend
Rated 1 out of 5 stars
Bad TV. Buggy. Bad UI.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst TV ive ever owned. I have multiple Samsung TVs and this is by far the most annoying and frustrating TV ive ever used. Samsung decided to change the UI and its absolute garbage. Not intuitive and had no reason to change. The remote ONLY works on the new TV, as opposed to the old remotes, which work on all samsung TV models. It's also smaller, less functional, and incredibly sensitive. The biggest problem I have is that the TV will get stuck in a black screen when im using YouTube. I basically cannot fast-forward or rewind without this potentially happening. I researched the problem and discovered that it's a common problem with no solution. The only solution is to by an external device, like a Roku, and use that Youtube app or to unplug the TV so that the cache clears. So incredibly disappointed in Samsung. This will definitely be my final Samsung purchase for TVs, cell phones, washer/dryer. Not even thinking about going with Samsung for out new fridge, range, and microwave anymore. I'll be switching to Sony and Kenmore or some other reputable brand. I do not recommend this TV. It was basically pushed on us by the Best Buy store because it came with another TV for free as a limited time deal. It's clear now they were just trying to offload old junk on us. Probably not gonna be buying TVs from BBY anymore.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Itzgreat,
Thanks for sharing your feedback, and we appreciate you sharing details of your experience with the YouTube app. This may be related to your network connection and quality. We suggest you try the following:
1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update.
Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your apps performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care.
I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy to have upgraded from 1080 to HDR10. This TV has crisp clear images and i absolutely love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just Amazing picture Quality! The most Vibrant Color with the Sharpest Clearest Detail, you can almost Touch It! Same picture Quality Viewing from the side edge of the screen, Incredible! Super Brightness control, screen will still be visible in any bright room! The built in Sound Speakers is Great enough, no absolute need for a center speaker! Excellent Fast Motion refresh rate! I never thought there would be a better TV than my Samsung High End Plasma! SAMSUNG topped themselves again! LOVE SAMSUNG products, we have owned many of them, always reliable, we have had the BEST LUCK with SAMSUNG, Thank You!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Wonderful
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super picture quality… easy to use and set up… looks great
I would recommend this to a friend
Rated 5 out of 5 stars
Great upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It will take some time for this older person to understand and use all the capabilities of this very smart TV. But the upgrade from my 40" Samsung was definitely worth it. The color is outstanding. I have connected an outside speaker system I already owned, so I can't comment on the sound.
I would recommend this to a friend
Rated 5 out of 5 stars
Neo Qled
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture and OS are great, Smart Things remote/phone functions are excellent and game mode runs splendidly for both PS5 and Nintendo Switch
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung QN85D 55 inch 4K HDTV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a terrific buy! Samsung quality is just outstanding. The clarity and color of this TV is fantastic. Oh, and the sound is like movie theatre quality. We hardly use our external sound bar anymore. And Best Buy had it available in near record time. They are such great people to work with on all of your electronics needs.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this tv to replace my old Samsung 6 series. I have an older Samsung OLED but this tv is so much brighter and just all around awesome tv for the price
I would recommend this to a friend
Rated 5 out of 5 stars
Great picture and sound
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. We normal dont buy open box but it was priced real good
I would recommend this to a friend
Rated 5 out of 5 stars
AI Tech will rule us all
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing picture quality and sound. I am very pleased. Video game and Live TV streaming picture quality is impressive.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV for the Price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent picture quality. Connection to soundbar with hdmi , Bluetooth, or WiFi is seamless.