The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
Rated 5 out of 5 stars
Incredible Outdoor TV!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality and brightness of the full sun version is outstanding, even when watching from far off center angles. Setup was surprisingly easy with the Samsung brand wall mount and a helper. It weighs over 100 pounds. The only cord I have running to it is power. Everything you’d need to watch TV can be done over the built in wifi and apps. Note it does not include the Samsung brand cover (ugh $200), but would highly recommend it as well as the Samsung outdoor sound bar (sorry, thats another $1k but a night and day difference). Even the soundbar connects wireless over wifi to the TV. Yes, the TV is very expensive, but you won’t regret it. Just put it on your Best Buy card with 24 months no interest and get it over with.
I would recommend this to a friend
Cons mentioned:
Warranty coverage
Rated 1 out of 5 stars
Samsung does not stand behind their products.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not under any circumstances buy a samsung tv. Our 6 week old 65” full sun terrace tv has an internal crack that they refuse to cover under warranty. Nowhere in the warranty terms does it say cracked screens are not covered. Keep in mind there is no external damage. The crack is inside. They could not explain where it was noted in warranty but they say there is nothing they can do.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
ElizabethG,
I’m sorry to hear of the unfortunate situation with a crack having developed in your screen. Please know that a crack will not spontaneously develop; a physical impact – perhaps small but done at just a certain degree – would be the most likely explanation.
Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation.
For further questions or concerns, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Pros mentioned:
Great sound quality, Quick installation
Rated 5 out of 5 stars
Mr
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and sound quality
Team installed in record time
I would recommend this to a friend
Rated 5 out of 5 stars
Terrace TV and stand purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great team at the store and Geek Squad. Fulfillment and product was excellent.
I would recommend this to a friend
Pros mentioned:
Smart tv
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great smart tv. Does everything i want and need...
I would recommend this to a friend
Rated 5 out of 5 stars
Good tv outdoor
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Would recommend for outdoor/outside use.
I would recommend this to a friend
Customer reviews from Samsung US
User rating, 4.6 out of 5 stars with 929 reviews on Samsung US.