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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the easy installation, great looks, and customizable design of the 65” The Frame Customizable Bezel. They appreciate the magnetic connection and how it enhances the overall appearance of their TVs. While some customers find the price to be expensive, many agree that it's worth the investment for the improved aesthetics and personalized touch it brings to their living spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 114 reviews
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Easy to install; looks great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s funny to see the one star reviews and the complaints. Yes, a bit pricy, but it took me like 3-4 minutes to put on the TV, and it looks great. And if you bought a Frame TV, are you really concerned about price?

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    good product, expensive tough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing bad to say about the bezel itself, easy to install and looks good, however my brother got a 2022 frame and it came at least with the white bezel, i got a 2024 and it came without any additional bezel (basically looks like a regular very flat tv) so I felt that I needed to buy this to make it look like a picture frame. the reason why I rated 3 stars is that I found it very expensive for what it is.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MartinM,

      So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Great addition to the frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really completes the look of the frame in terms of enhancing the art feel of the tv mounter on the wall. This is easy to install and while its purely cosmetic, im glad we got this and it makes the tv look really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV that we have purchased over the years. Great quality and the bezel and art is our favorite of our guests when they come over.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We love it !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to install is magnetic. the color is goes perfect in our home.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely overpriced for what it is but having already accepted that and purchasing it anyways, the quality is OK but definitely gave us the look we wanted. For that alone I’ll give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, set up was flawless with Geek Squad, picture is beautiful and sound bar is great enhancement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finishing touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect finish to the Frame. The brown color works very well in our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a lot better than I expected! The install was easy, the picture quality is superior, and the art display is astounding...highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame has a sort of metallic neutral color it’s really pretty we have 6 frame TVs now and I think they r fabulous all my other frames are white but I figured I’d go crazy in the guest house lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this metal Bezel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this bezel. The installer was shocked how nice this metal one was. It’s so sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make your TV apart of the decor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make your TV apart of the decor. It must have. If not what's the point of getting the frame tv. Light weight the right amount of white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bezel Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it look like Art! Snaps on perfect fit. Tabs to lock in corners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for artwork display, ok for tv.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure this isn’t the first review you’re reading however the 2022 Samsung Frame is excellent for blending into the room and displaying artwork. The anti-reflective matte screen is great for bright rooms. That being said this is NOT my primary tv; that is reserved for an OLED. General TV picture quality is ok and NO WHERE close to my OLED. This frame tv is in a dining area and was selected specifically for the artwork and very flush wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great size and love the art options.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and love the art options. Picture quality and sound are both great but not exceptional. The wall mounting did not align with my center wall therefore they had to put a different wall mount. The installers said this is a common issue. The only way to resolve would be get a contractor to “cut a hole“ in the wall behind the TV to fit the box, wires, and adjust for center mounting. I didn’t want to wait or spend the money to do that at this time. Maybe in the future I will. Overall good TV.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Beautiful... so many compliments!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This snaps on so easily and looks great! Our guests thought it was a real painting on the wall. Adds such a beautiful touch. 10/10 recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teak Bezel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and really makes it look like a picture frame rather than a TV - I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my TV even better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this customizable bezel for my Frame TV 65" QLED. I love the bezel and it goes great with my TV and my wall. Combined with the Art mode, the art really looks like real paintings on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo frame and TV. No glare is excellent. Mini 1-wire connect I’d awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome concept and perfect for our application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for TV and for photos. Wife loves it and only thing approved for her new Fireplace make over.

    I would recommend this to a friend
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