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Customer Ratings & Reviews

Your price for this item is $2,499.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 136 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, size, and price of the 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024). Many customers rave about the stunning and crisp picture quality, while others appreciate the large screen size that is perfect for those with diminishing eyesight. Additionally, customers feel that the TV is reasonably priced, especially when compared to more expensive models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 136 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv and so glad we got it for a great price! It’s like being in a movie theater in my own living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 98 Inch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy Samsung TVs! We have been purchasing Samsung TVs for many years. The TVs have always lasted beyond when they should. Everyone who visits our home says they thought their TV was great until they see the quality of the picture of the TV and they feel like they are in a theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    I love my 98" Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The size is perfect for my living room, and the price is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice theater type a screen with great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First i was a little worried about the size of the tv, worried about the space available on my game room not been sure if i was able to enjoy the big picture, but i was happily surprised that fit and the picture is awesome, my only concern was the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality TV for the sale price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast. Set up and mounting was courteous and efficient. The TV has a great price point for the quality. The picture is clear, the definition could be better but we were looking for quantity. The quality is good and it’s a great brand to work with. You get what you pay for. Not our first Samsung, and yes I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Crystal uhd

    Rated 5 out of 5 stars

    Great tv and price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new 98in samsung tv great picture and value, i paired it with the samsung 990d soundbar and a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    At last!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, A whole new television experience! The Bestbuy team got it set up in no time! We’re really enjoying the big picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow… I love my TV. I love everything about it. The picture quality, the size, and all the things I can do with it. Specially my online school.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv perfect picture and sound quality recommend this tv Cant go wrong with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 98"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this television to be so big it has a beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    98” Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV we had the geek Squad install it and had no issues. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    IMAX at Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having a Home Theater of my own with IMAX views and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. The size fits our room great and the picture is wonderful. It makes it difficult to now watch anything on a tv of a smaller size (85 inch). We enjoy the brightness, sound, size, and picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a TV that works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Excellent picture. Fantastic price. Looks good on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible tv works perfectly!! Set up was super easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Very happy with the purchase. Installers were amazing and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV and tried the geek squad for The first time. Everything was perfect, we couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98" Samsung 4 K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, ease of use, and approximately 12-14' ceiling, perfect for our great room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 98" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sounds is awesome. The whole family is enjoying so much just like we're in a theater.

    I would recommend this to a friend
  • Cons mentioned:
    Cracked screen

    Rated 1 out of 5 stars

    Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got TV installed after waiting two weeks and once it was installed on the wall, it was cracked and the cracked TV is still on the wall waiting for another three weeks for a new one to get installed horrible service

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      I'm very sorry that your DU9000 TV was delivered damaged and you have had to wait a long time for a replacement. Your understanding and patience is appreciated.

      I recommend reaching back out to Best Buy for updates on a replacement.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

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