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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9 reviews

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89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Air fryer, Cooking options, Smartthings system

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many options for cooking. A must have if you have to cook different meals at once. We have all the major appliance's in the kitchen from Samsung bespoke. They integrate to the kitchen system very nice since we are able to take advantage of the SmarThings system. We like the fact that both are convention oven and also the bottom can be use as airfriger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this beauty!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this oven for three months and it’s an absolute dream! All the cooking modes are amazing and I’ve used most of them: air fry, bread proofing (swoon), air sous vide, ect. I love the app and the camera feature too, I can put something in the oven and go workout and just check the camera on my phone. The ability to create a split zone is also game changing and made Thanksgiving a breeze this year.

    I would recommend this to a friend
  • Pros mentioned:
    Packed with features
    Cons mentioned:
    Camera only on upper oven, Not good for short people

    Rated 4 out of 5 stars

    Amazing stove and features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but not good for short people… packed with features but downside is the camera feature is only on the upper oven and not lower. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Aesthetic contrast

    Rated 5 out of 5 stars

    Bespoke is a really nice lineup of appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All samsung's bespoke line appliances look great. The black glass gives a sharp deep look to it. Create a nice contrast with white cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Packed with features

    Rated 5 out of 5 stars

    Bespoke double wall oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful product Lots of features. great look and very easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Packed with features

    Rated 5 out of 5 stars

    Bespoke post

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and has more features than the previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long Wait for Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy. However unit has not been installed yet. Long delay for install is reason for only 4 stars. Other places selling this unit at higher $$$ have same install delays.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bottom oven wont open

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking stove, the bottom oven wont open up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jenlen,

      We know that new appliances are challenging to operate. Let us provide you with the details you need.

      Please see the "Push to open door" section on page 22 of the user's manual.

      Manual
      https://downloadcenter.samsung.com/content/UM/202403/20240307163337643/O_01._IB_FULL_NV7000C_NV51CG700D_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147051509 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Packed with features

    Rated 5 out of 5 stars

    Mildred is a rock star!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the double oven. Mildred was an absolute rock star to work with! She deserves more than 5 stars. We just returned and bought a great vacuum from her. Mildred knows the products and program and I will drive past several Best Buys to work with Mildred.

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 10 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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