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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.6 out of 5 stars with 86 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Ninebot E2 Pro Electric Scooter for its impressive speed and smooth ride. Customers appreciate that it can reach speeds of up to 15.5 mph, making it a thrilling ride. Additionally, the scooter's smooth ride quality is praised, ensuring a comfortable and enjoyable experience for riders.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 86 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Segway E2 Pro: Reliable Ride, Heavyweight Champ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I've been testing out the Segway E2 Pro scooter, and I wanted to share my thoughts. Overall, I'm really impressed! It zoomed up hills like a champ, way better than I expected for a scooter its size. The speed is perfect- it's fast enough to be fun for older kids and teens, but also practical for grown-ups like me to get around. It's been super reliable, I haven't had a single problem getting where I need to go. However, there's one big thing to keep in mind: this scooter is *heavy*. Seriously, it's a workout just carrying it around. If you've got a place to easily store it and you're pretty strong, it's not a huge deal. But if you're thinking of lugging it up and down stairs or onto public transport, you might want to think twice. It's definitely worth going to a shop and trying to lift it yourself before you buy it, just to make sure you're comfortable with the weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ekickscooter made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I thought 15.5mph max speed was silly, but I underestimated the importance of stability at speed. The E2 Pro gives you that confidence with its sturdy construction and with ESC built-in. The cruise feature is a must! And the lighting is superb at night. I paid $400 for mine at BestBuy on sale 3/30/25 and have 280 commuting miles to the bus stop. It's fun, safe, and a great value.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kevin, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter easy to operate and easy too install

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving the E2 Pro. Thank you for sharing your feedback with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Segway E2 Pro -its amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im 63 years old and i bought this scooter for myself not know if i would enjoy it. Its the best purchase i have dont in a lo g time. I road it all around south beach with my grandso . Its an amazing feeling. I feel free. Love it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Lourdes, We're so glad to hear that you're loving your E2 Pro. It's a really fun ride and the perfect choice to take with your grandson! We hope it's the beginning of many great memories and happy riding!

  • Rated 5 out of 5 stars

    River C 2912 Palmetto Cir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I want to shop, I find Best Buy the most suitable for that. Everything is guaranteed and the treatment is good and comfortable. Ilook forward to visiting them every time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Mohammed, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Travel Pal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter checks every box. We purchased two and have taken them everywhere. Battery last long, lights are bright, and it rides smooth.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I We loved this skateboard my wife likes that for run in the park

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway e2 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very fun and dependable. Bought 2 more after this one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jim, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Get this scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, Very Reliable. Battery life took 5 days to re charge. Save me a lot of gas money

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Angel, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and it will definitely save you a lot of gas money. Keep on adventuring!

  • Rated 5 out of 5 stars

    E2 Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to drive , leg range of battery is excellent

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your E2 Pro. It's a really fun ride! We hope it's the beginning of many great memories and happy riding!

  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever gift for my 13 year old girl, age top speed and safe eith the accompanying helmet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Boiseans On The Move!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh! What fun for us - and we are in our mid-70’s. I had no luck talking grandsons into this friend friendly mode of transportation but It was me that wanted them. So we bought two scooters just before Christmas. (Who would want to ride alone). Since we don’t have snow on the ground in Boise, Idaho they help us get some fresh air albeit cold outside. They will be perfect transportation for when we get our little motor home out of the shop. Looking forward to a fun summer! We are confident that we got safe and quality scooters to use on our adventures!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway Ninebot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, super smooth ride. My 10 year old son loves it. The headlight is very bright. My wife and i love riding it to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for getting around.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing to get around the neighborhood. It's pretty fast but not too fast. Feels safe with all the lights for using it at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG great scooter it's very fast smooth ride I love the color scheme with the lights

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry level scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this is a great value for the money. You get a very well known brand, smart phone app to control all features, Apple Find My support and more. Speed is good for a first scooter and range is pretty decent. I’m 220 and max out the speed every time i ride, and i got 20 miles on it before needing to charge. Very light weight, easy to throw in the trunk of our Lexus sadan if we want to go somewhere to ride. Lots of fun!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Andrew, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 3 out of 5 stars

    Great for introductory riders.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great introductory model. My biggest complaints are: 1. The locking mechanism when folding the Segway is constructed of plastic and breaks easily. 2. The battery life on this model is very short. Depending on usage, look forward to a 30-45 minute ride before needing a charge. 3. The locking handle on the front of the scooter has a rigid design and acts as a spear head be very careful around it. I managed to hit my knee and paid dearly for it. Beyond that it is a great introductory model for the price I paid (on sale). I get a lot of enjoyment from this Segway. In comparison to a lime scooter, this model is much lighter and a lot less powerful. This model has multiple settings for power delivery, only one I find useful. The “S” setting. The other settings offer minimal power delivery and weird acceleration or slow speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Very impressive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned an electric scooter but glad i made this purchase. I initially bought this for myself to rode through trails around my area. But, I use it also to spend time with my girls when they want to ride their bikes. I know I am years late to the electric scooter world but so glad I arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Segway electric scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product .Very Smooth,fast and length wise very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing bike!…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used an e-scooter before and this was my first. The experience so far has been absolutely wonderful. Easy setup and doesn’t require much time. Also, the app is easy to download and sync. Definitely a good purchase and would recommend to all beginners who want to start with a decent bike!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Vignesh, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

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