The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $479.99

Customer reviews

Rating 4.2 out of 5 stars with 31 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Shiloh 14-Inch Memory Foam Queen Mattress for its comfort and affordability. Many customers rave about how comfortable the mattress is, with some even reporting immediate relief for their back and joints. The mattress is also seen as a great value, with customers appreciating the quality they receive for the price. However, some customers have expressed concerns about the mattress being too soft and sinking in the middle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Rated 1 out of 5 stars

    Mattress I purchased

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t sleep well I sleep close to the edge because I’m on a Cpap machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfortable, Price

    Rated 4 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mattress, very comfortable, good price. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Mattress packaging
    Cons mentioned:
    Softness

    Rated 5 out of 5 stars

    Quality mattress if you need the thickness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mattress! I love how Best Buy offers some large home items like this. Comes in a nice sized box easy to handle. If you are a single person or weigh not very much, you probably don’t need a mattress this thick though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Price

    Rated 5 out of 5 stars

    So comfortable and amazing price!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this bed! We bought it for our guest room and we often come in to lay on it, or if one of us is snoring the other goes in to sleep. I’m shocked how comfortable it is. Our other bed cost $11k!! So this is an insane deal!

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    So comfortable and helps with my back pain

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hoping it would relieve some body aches and pain. As soon as I laid on it my back and joints felt better. Great purchase!!! It says you can sleep on it right away (I did). This is true, but the longer you wait, the better. It says it can take up to 48 hours to fully expand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Price

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Not a bad price. You get what you pay for with this mattress. I bought my pillows, a down comforter set and slept for a month it seemed.

    I would recommend this to a friend
  • Pros mentioned:
    Best, Comfortable

    Rated 5 out of 5 stars

    Best Quality Mattress for BEST price!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new mattress every year or two. This is one mattress I will have for a very long time! It is by far the best mattress I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Best, Mattress packaging

    Rated 5 out of 5 stars

    Memory foam mattress

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mattress. I couldn’t believe it came in a box. Also it is good for side sleepers.

    I would recommend this to a friend
  • Cons mentioned:
    Odor, Shape, Softness

    Rated 1 out of 5 stars

    100% do not recommend, don’t even try

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it one day and immediately knew it was going back. Aside from the mattress having a foul odor that MAYBE would have gone away in time, one corner would not stay flushed with my box spring and curved up 2-3 inches. It was fully inflated and warped upwards so not sure what happened there. When actually sitting or laying on the bed, you SINK as if you’re in a gymnastics gym foam pit. It’s a total workout to get out of. Absolutely no support or firmness what so ever. My son got on the bed with me and rolled immediately on top of me because of the large dip from how much it sank with an adult. So I had the huge inconvenience of hauling this back to Best Buy and returning. Huge upset and waste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfortable, Price

    Rated 5 out of 5 stars

    Sleeping Restful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft, comfy, and restful. Great mattress for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Price

    Rated 5 out of 5 stars

    Amazing rest for low price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new mattress but couldn't spend thousands on one so I bought this thinking, what the heck, worst case it'll do for now. Boy was I surprised! Both my husband and I are sleeping SO much better now. I have spine and hip issues and this mattress supports my comfortably in any position.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bed for the extra bedroom and all my family visitors love it. I also visit and sleep in the extra bedroom myself. I may buy another for my own room.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Great mattress great price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire proccess of setting up the bed is great after unwrapping the bed expands to its full size in seconds. The bed is comfortable and i think gives the perfect ballance between comfort and support.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Comfy marress

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mattress is very comfortable and sleeps well thick and durable. Will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bed

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable bed I’ve been sleeping a lot better now since I’ve had this one

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful helps with join pain and sleep problems for my mother

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    14 inch mattress

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to size Worth your money but it’s very soft If your older not for you Just as good as the thousand dollar mattress

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Absolutely Sleep Heaven

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and most comfortable mattresses I have ever purchased in my 58 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters love it...they really needed new mattresses.

    I would recommend this to a friend
  • Cons mentioned:
    Getting up difficulty

    Rated 4 out of 5 stars

    Great softness but difficult if you have limited r

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost too soft.....lovely cloud-like feeling when you sink in which unfortunately also makes it a bit harder to get up off of especially if you have a footboard and not enough room to get off the bed on the sides

    I would recommend this to a friend
Sponsored