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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1311 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, describing it as clear, full, and amazing. They also appreciate the easy setup process and the impressive bass. While some customers find the price to be a con, many believe it is worth the investment for the sound performance and smart features. A few customers have expressed concerns about the app's functionality and compatibility issues with existing speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,311 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Sonos speaker for large spaces.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been upgrading my home audio to an all Sonos system. I was looking into replacing my HomePod and had opted for a pair of Sonos Ones. I didn’t get enough sound out of those so I returned that pair and bought a Sonos Five. For those people trying to fill a bigger space the Sonos Five has you covered. It’s the biggest speaker in the newer generation Sonos line (not counting the sound bars). It sounds great! It has crisp clear highs and deep bass. I was wondering if I would eventually need to buy a Sub to go with it but I’m more than happy with the lows. It doesn’t have any smart voice features but I honestly don’t miss them, trying Siri to understand or play the music I wanted was always hit or miss. Now I just take my phone out and use the Sonos app or Airplay directly from Apple Music. The hardware is top notch. I was never a fan of their older industrial design but ever since the latest generation versions came out I have to say they nail my aesthetic design.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I’ve had this speaker in my kitchen for several weeks I can give this an honest review. That being said I truly love this speaker. The white modern look blends really well in a deep corner of our kitchen countertop. As for the sound it’s rich and detailed even at an extremely low volume. I really enjoy that I can hold a conversation and listen to music with such fullness. There in no need for an additional subwoofer. The volume you can achieve with this speaker is more than most people will need I would be extremely surprised is anyone were disappointed. The speaker is more than capable of bass you can feel in your chest. I keep the eq for the low end at -2. I enjoy bass. Mids are clear and smooth and highs are crisp yet smooth. The sound can charge from track to track depending on the recording and amount of compression. The Sonos app works well and playing you favorite music apps is a breeze. The app itself takes a little bit to learn how to navigate but is fairly comprehensive. It’s a $500 speaker so my expectations were fairly high. I have to say they were met. I was fortunate enough to purchase this at $399. So I would say it was a value.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Simple to use. Mind blowing sound.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos offers high quality music and mind blowing preformace. When i first saw this speaker, i tought to myself it would sound like its size but no, this speaker sounds like its worth 10x the price. Sonos offers true play which automatically collaborates this speaker using your iPhones microphone and lets you customize its eq. You can customize the bass from -10 all the way to +10 aswell as treble. Sonos 5 also lets you pair up to several speakers using the infinity button on the back or the app. You can even pair 2 Sonos 5’s for stereo sound. This speaker also provides a 3.5 jack so you cna plug your computer, phone, turn table, etc into it. Sonos has always offered reliable sound and sounds incredible no matter where you put it. I definitely STRONGLY recommend you buy this prodcut. I would never ever want to return this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    The one speaker that does it all!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and easy set up! Love the wide range of sounds with deep bass.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Moved from Bose to Sonos Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, the Sonos Subwoofer, and the sonos port (to connect to my reciever) to play albums. Very happy with the resulting sound quality and ease of use of app. I prefer the sound of Bose speakers but the Bose app is so bad that I moved to Sonos. I am happy with the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    One good two amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer sound easy and set up. Connects with all the other Sonos speakers in the house even the turntable This is the Primo speaker from Sonos when you pair them together you can expect something special. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sonos Speaker, Best Price (outlet)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, in my opinion, the best sounding Sonos speaker. I tried them all out at the display in a regular store and I bought my Sonos 5 at the Best Buy Outlet for a really great price. Couldn't be happier with it. I chose the Five because it's the only speaker with a line in so I can connect my turntable. Sound is full, clear and tones separate nicely if maybe a little overly bassey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hated going to ecerytthing since i bought this sonos 5, its amazing sound quality drives me wild, this speakers are highly recommended for anyone that loves high quality sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerfull and sound quality.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerfull sound, good design. In combination with other Sonos speakers gives the perfect atmosphere in your place, specially if you combines this speaker with the subs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just Wow!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONOS Five is just an incredible and powerful speaker. I use them as my rear surround speakers and WOW!!! They sound so good!!! I paired them to two SONOS gen 3 subs and the latest SONOS Arc. Best sound system I’ve had to date!! I’ve had several system but this one…truly superb!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Buy These Rather Than Ones! 5 x Fives here :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after being concerned the Ones would be insufficient and 5’s might be overkill went with the 5’s and couldn’t be happier…out basses JBL BoomBox2 and UE Hyperboom and still hits the rest of the spectrum with adjustable not just adjustable EQ but compression options and cross fading…oh yeah the 5s have 3.5mm inputs and Ethernet which the ones left out…if you can afford it buy the fives…even if you plan on a sub or two…I wouldn’t suggest skimping on the sub either and get the big one…just suggestions…No lithium ion batteries here either…just saying…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speaker. Had trouble setting it up but the Sonos team helped a ton! The speak is clear and crisp. Use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall Impressive Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound that fills a room without distortion at high volumes. The speaker sits well on a shelf though is quite physically large. Additionally, was impressed with the low-end response, enough to not consider adding a sub/sub-mini. Overall pleased with this product when used as a music speaker and looking to get a second for stereo configuration if they go on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass sounds full and beautiful, as if there was a sub inside the room. The high’s and mid’s are clear and won’t be trumped by the bass. Once true play is enabled, it brings the speaker to a higher level of auditory heaven. In top of that, if there’s something you don’t like about the bass levels or treble, the Sonos app allows you to tweak that to your liking. Overall a great system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos 5- Amazing sound easy to set up. Highly recommend. Amazing sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good speaker, sound is clear and crisp. It is bulkier than what I was expecting. Seems like the competition in this space is catching up on quality and Sonos isn't budging on price. Overall I think it's a great speaker, however, you have other alternatives that could save you money for relatively close to the same quality.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best Wi-Fi speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers. Sound great, powerful and Crystal clear Wi-Fi connection. Expensive, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos by far is the best wireless speaker system on the market the quality of the sound the ease of use the sophistication of the software makes for a great listening experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’m thinking about buying another.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Sonos home theatre system and home wireless speakers so this was an add on for an Audio-Technical LP120XBT-USB turntable I bought to listen to some vinyls. With the direct Line In jack on the 5, I can connect my turntable (must have a built in pre- amp or an separate pre-amp to work) directly and then connect all the other Sonos speakers wirelessly. By itself this speaker is great and has great sound. Yeah, it’s pricey and that will give you pause to pull the trigger. So, buy it or don’t. It’s up to you. I’ll be jamming out regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Sonos One SLs in the living room. These 5's replaced them as the One SLs were just not powerful enough to fill the room. We have two huge U shaped couches and still have tons of room left. Five's not only fill the room with sound but also look so elegant. When researching if I should try these, there were many people that said they would be overkill. Well that is due to the fact mostly that those users don't have a larger living room. I am 1000% happy with the purchase.

    I would recommend this to a friend
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