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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 392 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV, with many praising its OLED display and vibrant colors. They also appreciate the user-friendly Google TV platform and the ease of use of the TV. While there are no significant complaints, some customers have mentioned that the audio quality required adjustment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 392 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture!! Ultra thin, looks great above my fireplace! So far, so good! I have a large room with windows and I don’t have any problems with glare or brightness! The tv has a lot of picture quality settings to play around with too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johanna, Thank you for your fantastic review! We're thrilled to hear that you're enjoying the gorgeous picture quality and ultra-thin design of your Bravia 8 OLED TV. It's great to know that it looks perfect above your fireplace and that you're not experiencing any issues with glare or brightness, even in a large room with windows. We're also glad you appreciate the variety of picture quality settings available. Your feedback is greatly appreciated! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before deciding on this TV — LG was the opposing contender. Once I was able to see them side by side it was an obvious choice for me. I like the wide angle stand. It’s slim but sturdy and the resolution is beautiful. My only complaints are the user interface—it’s not intuitive and the AirPlay resolution makes the picture a “zoom” angle by default and I can’t find a setting to correct it (it worked fine the first few days). I’ve had to resort to air playing via AppleTV. The audio on the built in speakers is not good but I’m using a Yamaha sound bar connected via the optical connection with no issues like audio delay. My energy bill is up but I’ve been trying to use the energy saving setting more. Overall, my screen time has definitely increased since this purchase bc I can’t stop staring at this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Techrobot,

      Thanks for the great review and the comments. We really appreciate feedback, as Sony strives to deliver the best quality products. For the problem related to the AirPlay, we would recommend restarting the TV and Apple devices and also, checking for Software Updates on the TV and on the Apple devices. In case the problem persists, you can contact us at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv for further assistance.

      We are still glad to hear that picture quality is good, and its given to the Sony's XR Processor, that intelligently enhances every scene in real-time boosting color, contrast, and clarity.

      Thank you for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    The best quality at the best price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Bravia 8 OLED was the ideal choice for us. We wanted to try the OLED technology, and we chose Sony because it's a top brand known for its high-quality products. And of course, we had to visit Best Buy to get the best deal! The TV works amazingly, with stunning resolution and sharpness. The blacks are deep, and the colors are so vibrant that it’s almost like you're not even looking at a screen. The image is so clear that it offers a really good immersive experience. It's everything we were looking for. We love watching our favorite series and movies on the Sony Bravia 8 OLED. Since we’ve been enjoying it, we can’t imagine going back to anything else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, OmarP,

      Thanks for the great review and the 5-stars rating! It is fantastic to know how much you are enjoying your brand new BRAVIA TV! With the great picture quality because of the Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity and the amazing capacity to access billions of accurate real-world colors thanks to the XR Triluminos Pro!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 8 — Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a birthday gift to myself. I’m blown away by the picture quality (previously owned a SAMSUNG 58” about 6-7 years. The sound went out and didn’t play well with soundbars).EASY SET UP — It sets itself up! Very customizable, works beautifully with it’s own soundbar (just plug and play). Gaming mode is impeccable so much detail I was unable to see on my old TV! Great purchase. This TV IS PRICEY — get it on sale and be sure to PRICE MATCH to bring the cost down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Urbanwayfarer, Thank you for your review! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV exceeded my expectations. It is truly phenomenal. In my opinion. The picture and the sound are both fantastic. It is not super intuitive figuring out the menu items and I can't seem to figure out how to turn off the talkback feature the Sony Bravia neck speakers that I bought with it really add to the viewing experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RickA,

      Thank you so much for sharing your detailed feedback on your Bravia 8!

      We are absolutely thrilled to hear that this television has not only met but exceeded your expectations, and that you find it's picture and sound quality truly phenomenal.

      We also appreciate your honest input regarding the menu navigation and the Talkback feature. We understand that getting accustomed to new system layouts can sometimes take a moment. Turning off the Talkback on your Sony TV is as easy as just holding down the mute button (on Sony remote) till you see the "accessibility feature off" message on-screen.

      For personalized assistance with navigating the menus, please don't hesitate to reach out to our dedicated Sony product support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      It's also wonderful to hear that the Sony Bravia neck speakers are significantly enhancing your viewing experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia Class 8 OLED Model K55XR80

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart TV is awesome!!! It is so clear that you feel like you are in the movie with the actors!!! So glad we made this purchase!!! Even the old cowboy movies are so clear!!! I am not much of a picture taker...I posted this one picture but it doesn't do it justice!!! Even the old black and whites are so clear!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JANETM, that's awesome to hear! We feel privileged to know that your new Sony - BRAVIA 8 has left such a strong impression. It sounds like you're experiencing the sheer power of its incredible picture clarity and detail, making you feel like you're right there in the action. The advanced processor XR within the BRAVIA 8 intelligently upscales content to make everything look stunningly clear and vibrant. Thank you so much for sharing your enthusiasm and for choosing Sony! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Setup was easy, but I was expecting the delivery team to do the setup like they did the last time I purchased a TV from Best Buy about 6 years ago. I guess Best Buy’s free delivery was just that, they just dropped off the TV and left.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback and for choosing the Sony K55XR80, Mick56! We're glad to hear you enjoyed the TV itself and found the setup straightforward. We understand your disappointment regarding the delivery and setup experience compared to your previous purchase.

      If you have questions about available setup or installation options for future purchases, we recommend reaching out to the retailer directly for their current service packages. Of course, if there’s anything related to your Sony TV’s operation or features that you’d like support with, our team is always here to help.

      Thank you again for your review and for being a loyal Sony customer!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is such excellent. It has a really good image quality, the colors look really good, and the details in the movies are such indescribable. I bought this tv with no interest with the Best Buy Credit Card and that a really good point to consider. In conclusion if you want to buy the best tv, and also good brand like Sony just buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Living room Sony 55in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55 in is awesome. I bought for my living room to replace another Sony I bought. The picture is awesome. I also bought the Sony soundbar for it to and was seamlessly connected. Well worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tonyd, Thank you for upgrading to your new Sony BRAVIA 8! We're very happy to hear that you like the awesome picture quality and that it works seamlessly with your Sony soundbar. It's also good to know that you appreciate the great value of your new Sony TV. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Fantastic TV!!! Excellent quality picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! We were looking for a good quality smart TV to hang on the wall above our fireplace in our family room, that we are in the process of renovating. The quality of the picture is outstanding —- lightyears better than our old Sony Bravia!!! We couldn’t be happier with our purchase. Definitely worth the $$.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OCKathy,

      Thank you so much for your wonderful review! We're glad to hear that the Sony K55XR80 TV has made such a positive impression in your family room. It's fantastic to know that the picture quality exceeded your expectations and that it's been a worthy upgrade from your previous Bravia TV.
      We're honored to be a part of your home entertainment setup. We truly appreciate your kind words and support.
      Enjoy your new TV!

      Thanks for choosing Sony!
      - Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia oled 55

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture .  I replaced my Sony Bravia OLED that was about three years old. Still has a nice picture but this picture on this TV is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greenbaypac, Fantastic! We're truly delighted to hear about your satisfaction with the amazing picture quality and superb performance of your BRAVIA 8. Thank you so much for the perfect star review and for trusting Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Bravia 8 is a must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and all the smart features! My old tv was the Sony Bravia XBR and the new Bravia 8 is leaps and bounds ahead of it. I can’t understate how good the picture quality is on this tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerH, thanks for the 5-star review, and congratulations on your upgrade! We are beyond pleased to hear you're enjoying the wonderful picture quality of the Sony - 55" Class BRAVIA 8. The addition of Google TV offers a wide variety of smart features, and organizes all your content in one place for stress-free viewing and easy control! Thank you for choosing Sony and enjoy your new television! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    OLED is the way to go, Folks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted up to date technology and sure got. OLED, in my opinion, is state of the art in dynamic lifelike viewing. WOW!! as real as it gets. I bought a 55" and took it back. I had room and purchased the 65". Perfect. Sports like your in the game. Movies you feel involved in. Sound much better than one may think. Although I went all the way with a matching sound system. WOW!! very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CJCJr,

      Very nice! We're glad to hear that you're happy with your purchase. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has beautiful color and is easy to access my favorite channels and streaming services.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAud,

      Thank you for the purchase! We're glad to hear that you like the picture color quality and features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    G & F

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv , really deep blacks and stoning colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, GerardoM,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Bravia 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality. Glass tv, good sound. I haven't tried the ps5 on it yet

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkQ, thank you for your review! We're thrilled to hear that you're enjoying the excellent picture quality and sound of your Sony k55xr80 TV.

      Regarding your curiosity about using the PS5, the k55xr80 is designed to deliver a fantastic gaming experience. It features high refresh rates and low input lag, which are essential for smooth and responsive gameplay. Additionally, our advanced picture settings and technologies, such as HDR support, will enhance the visual performance of your games, bringing out vibrant colors and stunning details.

      We hope you have a great time gaming on your new TV! If you have any further questions or need assistance, feel free to reach out.

      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Awesome sauce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so awesomeeee, this is better than the bees knees mo better den peanut butter and jelly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leeboy,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 55 oled Just perfect tv for a small room and it has amazing colors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanR,

      Awesome! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought a Samsung, but was not satisfied. Exchange for this Sony Bravia 8. Wow! Absolutely gorgeous.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimK,

      You made the right choice! We're happy to hear that you like your new Sony TV. Thank you for supporting Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great except for the volume that projects out from tv itself, is very low. Need soundbar or surround sound for better sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GustavoP, Thank you for your comment! We're thrilled to hear that you're enjoying the performance of your BRAVIA 8. We understand your concerns about the volume from the TV's built-in speakers. To elevate your audio experience, we suggest considering a soundbar or a surround sound system, as they can greatly enhance sound quality. We truly value your feedback and will keep it in mind for future improvements. Thank you for choosing Sony! - Romeo Sony_US

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