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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 307 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the HT-S2000 Compact 3.1ch Dolby Atmos Soundbar's sound quality, compact size, and easy setup. They appreciate the deep bass and the overall value for the price. However, some customers have experienced connectivity issues, particularly when switching between Bluetooth devices and the television.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 307 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony Soundbar a night and day difference!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy made a huge difference! I set this up for a non technically inclined familiar member and it was pretty straight forward since the TV we were using it on had an arc connection. An arc connection makes it a breeze IMO because you can use your existing cable remote or television remote instead of having to always reach for an additional remote for volume, power, etc. This soundbar also has an optical connection you can use if you do not have an arc HDMI connection on your television. Before setting this up the sound from the Samsung TV was very tinny and the speakers on the TV were pretty much blown out from years of use and the bass especially was very irritating. At first after setting it up I was worried because it didn't sound good, but in addition to setting up the exterior speaker on the Samsung's sound menu I actually had to also hit the "reset sound" option because for some reason it sounded bad before that. Once I luckily figured that out we were off to the running and the thing sounds great. It's a huge improvement not just in sound quality but also with nice bass and most importantly a vastly improved voice performance as this sound bar was developed with a an extra center channel specifically for voice enhancement. Music sounds great and the voice is extremely clear and it really fills up a larger size room. We didn't opt to get the additional subwoofer at this point in time since we have the bass level to 3 (Max level on this device) and like mentioned above it packs enough punch. I was able to purchase this on a great Best Buy promotion that was taking 200 dollars off but even at full price it's a quality item from a quality brand that you could trust. I prefer Sony over most of these newer brands since I have never had issues with their products. So to reiterate, this soundbar is an extremely excellent addition to your viewing experience and I'm even thinking of purchasing another for a different TV and maybe the wireless subwoofer as well. Also one last thing, the soundbar feels like quality too, heavy and and built nicely. It has a Led notification description on the front. It comes with an HDMI cable to connect to your Arc HDMI port. It does not come with an optical cable if you need that for your setup you will have to purchase it separately.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Price

    Rated 5 out of 5 stars

    Amazing soundbar!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this back in October 2023 and it’s an amazing sound bar It’s great for watching movies or listening to music. it has a good amount of bass even without a dedicated subwoofer. Also, Dolby atmos is great for watching movies. It’s a good bang for your buck and another great audio product from Sony!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Excellent and meeting expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this sound bar has excellent sound quality as a standalone option. For tv , sports and movies it seems very good. It has direct compatibility with the new Sony tv with the specific arc link. The one issue so far has been the xfinity remote seems to disable the automatic startup of the soundbar while the Sony remote doesn’t cause that. It’s difficult navigating to the control to reactivate the external speakers in the sound field in settings.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Truly Amazing Sound!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has amazing sound and adds to the experience of these Sony TV I feel like I am in the movie theater. The sound is impeccable and I would recommend that you bundle and get the subwoofer with this and save $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can get much louder than I thought it would

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a sound bar from another major company, I'm not sure if I'm allowed to say the name here. But this soundbar definitely blows the other one away. This soundbar can get much loader and still be much clearer than the other soundbar. I really didn't think that this sound bar would sound as good as it does. And on my Sony Bravia TV that I also purchased at Best Buy, It's the Sony 75 inch X90L model., I can use the TV's remote to control everything, the TV and the sound bar. You may want to play around with the sound settings on the TV to get the sound bar to sound perfect like you'd want it, but once you do, you will be impressed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurS, You've made an excellent choice! We're glad you like the powerful and clear sound this unit delivers. And it's good to know that you can use the TV remote to control the TV and soundbar. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 2 out of 5 stars

    Easy set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy to setup and took very little time. Has great sound but the bass isnt very loud for playing music.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaF,

      Thank you for the review. We're glad to hear that you like the sound quality and had an easy time setting up the soundbar. When the source does not contain much of bass sound, as is the case with most TV programs, the bass sound may not be audible. Check this article on how to resolve your issue.

      https://www.sony.com/electronics/support/articles/00246877

      For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Am not into those kinds of items, but i realized that it was so worth it. Love the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaS, Awesome! We're glad that you are enjoying the audio quality of your soundbar. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound bar! The sleak profile slides right under my new Sony X90L and works and sounds very well. Comes with a remote and controls on top of the sound bar. Works and sounds great in our home. Will recommend to others because I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar has been amazing. I like the surround sound that it produces and I don’t need a subwoofer now. I have two background speakers to go with my sound bar and that’s been efficient for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony I like it the most brand i like everything about this game sounds good and the graphics look

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is amazing. The size is perfect. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid soundbar, mid-price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid soundbar that integrates with my Sony Tv seamlessly. The voice boost is effective and i no longer have to have subtitles on to hear all the dialog

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PenelopeB, We're glad that you like your HT-S2000 Compact 3.1ch Dolby Atmos Soundbar. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality in a small package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear, crisp and bold. When in use it really fills the room with sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is a really nice soundbar. Purchased with a new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brett, we're glad you are happy with your new soundbar! Thanks for choosing Sony! ~Erin Sony_US

  • Rated 5 out of 5 stars

    Best Buy Geeks Rule!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Atmos SoundBar works really well with the Sony TV. But the best thing we did was have the Best Buy Geeks install the MantelMount, TV, and SoundBar for us. It was very tricky and we were happy to have the experts do the work for us. They were polite, on-time, and knew the products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound without a wireless bass unit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in all ranges. It does not have a separate bass but gives excellent lows and highs. Super easy to install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonC, thank you for taking the time to share your feedback with the Sony - HT-S2000 . We're glad to hear you enjoyed the sound quality and found the setup process was easy. Remember you can always enhance your experience with our subwoofers (SA-SW3 and SA-SW5). If there's anything else we can improve to make your experience better please let us know! Thanks for choosing Sony, regards. -Dominick Sony_US

  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was great and pointed us to this new 43” sony tv. She did not lead us wrong….great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv's picture and functions i have always bought samsung tv's but this time i changed and glad i did!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good as a stand alone item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Sony Bravia x90l and wanted to upgrade my sound bar also (previously had the H-S100F) which actually sounds a bit louder than my s2000. Recently went to a friends house and help setup their Samsung b550 and love how it sounds so i will be going back to exchange. I do feel if i would’ve added a subwoofer and rear speakers i would’ve gotten the full immersive sound, i just don’t want to pay the extra money. I did like the sound field option that might’ve been it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch tv with installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great and the installation crew where great. I couldn’t be happier!

    I would recommend this to a friend
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