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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are pleased with the great quality of the 16" Commute Hybrid Brief/Backpack - Gray. They appreciate its versatility, with the option to use it as a messenger bag or a traditional backpack. Customers find it perfect for traveling, school, and everyday use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 1 out of 5 stars

    Broke within 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this bag 2.5 months ago when it was on sale for $50. Thank god I did because the loop on the side where the carabiner attaches for the shoulder strap broke yesterday and the bag (with my laptop inside) hit a hard concrete floor. My laptop sustained a little damage, but at least it still turns on. The loop on the handle side was not secured with sewing as far as I can tell. Mind you, my laptop and its power cord are the only two things with any weight I put in this bag; no heavy textbooks, binders, or folders. It should be able to handle that much. The quality is incredibly poor at $50, let alone $90. Don't waste your money, and don't risk your laptop breaking. The return policy lasts for 15 days, so unless you want to buy a new bag every few months, shop somewhere else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Great laptop bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great daily bag for carrying to work. Easy to switch between messenger bag and backpack. Plenty of room for my laptop, extra screen and everything else I need for work.

    I would recommend this to a friend
  • Pros mentioned:
    Attaches to luggage, Great quality

    Rated 5 out of 5 stars

    Fits a laptop nicely with additional accessories.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend who travels frequently with a laptop, I like the quality of the product, and that you can attach it to your rolling luggage handle.

    I would recommend this to a friend
  • Pros mentioned:
    Great quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice Quality, Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality, it is a little bigger than i thought

    I would recommend this to a friend
  • Pros mentioned:
    Great quality

    Rated 5 out of 5 stars

    Great carrier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bag! Multiple ways to hold it. Good material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with a great look feels quite durable but time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Briefcase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for my needs! Should be the last one I will ever need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bag for everyday use and adventure with great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell laptop fits inside along with my Logitech keyboard. Its well padded too. I like the option to use it as a backpack or case.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Great backback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of throwing it over the shoulder or wearing it as a traditional backpack

    I would recommend this to a friend
  • Pros mentioned:
    Great quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item it’s perfect for traveling and school…….

    I would recommend this to a friend
  • Pros mentioned:
    Great quality

    Rated 5 out of 5 stars

    Laptop case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop fits perfectly. Eould recommended. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    The perfect brief/backpack for a 16” lap top.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile with a lot of room for additional accessories. Priced just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bag

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this bag for months now and its perfect trips or if you use your laptop a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality material. This will last with care.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great carry feel using the sling or the backpack. Not too big so its perfect for everyday use!

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good for light carry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea but doesn't feel like it holds as much as a traditional backpack style.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Blah

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special....................................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functional, Versatile

    Rated 5 out of 5 stars

    Awesome bag!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is stylish and functional. My go to for every day going to the office, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Birthday Gift!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this bag, got it for my son for his birthday and he can go on overnight business trips with just one piece of luggage, space for his computer and clothes. Love the professional look of it.

    I would recommend this to a friend
  • Pros mentioned:
    2 in 1

    Rated 5 out of 5 stars

    convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient to carry around and can be used in 2 different ways, as a backpack or a laptop bag.

    I would recommend this to a friend
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