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Customer Ratings & Reviews

Your price for this item is $1,079.00

Customer reviews

Rating 4.5 out of 5 stars with 33 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Cook Settings

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5 Series 2.0 Cu. Ft. Microwave with Sensor Cooking, frequently praising its ease of use and high-quality construction. Many appreciate its compact size and how well it fits into existing spaces. The microwave's simple operation and durable design are recurring themes in positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Rated 4 out of 5 stars

    Replacement Viking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had the unit for 3weeks and replaced our older Viking model. Old one was 11 years old. Features are adequate. You can adjust power levels and has enough presets. Took a long time to get delivered over a month, as this was not a standard stock item from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Viking appliances. Best Buy was there too fulfill my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit and looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the built in space perfectly. Looks great. We have a Viking convection oven that is excellent. Hoping the microwave will be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacememt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Viking model. It's the same simple design. The 13 year old existing trim kit worked with the new microwave. A big savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viking microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the same microwave installed as our old one from 2005. Best Buy experience is the best in the industry. I have all my home appliances from Best Buy with their total tech warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Weird display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display screen was blue and the numbers were also blue so could not really read very well, not sure if this is the design or if ours was broken, but sending it back - too pricey to look cheap

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Viking series five

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is large and has capacity for a large roasting chicken. The inside is easy to clean and user friendly. When i reheat my food it very fast and evenly heated. Recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Viking microwave is made by Sharp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly like my old 22 year old Sharp Carousel microwave except it costs hundreds more due to the name Viking on the front. The old one still worked but the light panel was burned out. If Sharp still made the exact size (built in) I would have gotten a Sharp. This one is the exact size of the old one it bought 22 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    VB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my microwave Viking. Lots of functions is easy to use and very compact.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very underwhelming low build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blaring blue lcd sums it up. Its 2000s tech. You cant read it from afar. You cant turn it off, despite the over the top brightness for a cheap lcd. At an angle? Nope so you csnt even say its a good clock. Press the keys and it has play. Its just really mid. Id rate this at 300 bucks quality. Other than a logo it has nothing. Going to give this to the guest kitchen and get a bosh instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Viking 5 Series Microwave with Sensor cooking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave excels at heating food quickly and evenly. It’s easy to use. The unit offers a variety of presets. If you like bacon you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Viking Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good setting and guide. Good Microwave easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Microwave Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high quality product. Great look and the installation was very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave but a bit pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this microwave will work out well. The only reason I bought it was because it replaced my old Viking microwave and fit the dimensions. I felt it was a little overpriced for the product but solid just the same.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive but they are so much better than less expensive competitors. We replaced a $400 GE with the Viking. Much higher quality!! Good delivery on Best Buys part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!!! Need to explore the convection features. Love the reheat button!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave. Fit cabinets well. Really powerful machine. Stainless steel cleans eaisly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and functional microwave. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. My last Viking lasted 20 years which is why I purchased this one. So reliable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, so that's a plus, and it's stainless, so it matches our other appliances. It is very basic, for it's price, and it is literally 2x the cost of other microwaves. The screen for both clock and time looks as if it were from 20 years ago. Not centered and very old school look. Also, the clock/timer button is one and is not intuitive at all. You have to press 1 to change the clock, even after set, or 2 to get to the timer. All in all, for the price, it's not worth it. Unfortunately, because we have this brand appliances, we went for a match, but in retrospect would have gone with a cheaper, better looking and functioning option.

    No, I would not recommend this to a friend
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