Customers admire the 5" Video Baby Monitor w/Adaptive Night Light for its excellent video quality, even in low light conditions. They appreciate the adaptive night light feature and find the monitor easy to use. The price point is also seen as a positive aspect. However, some customers have concerns about the battery life and the loud sound it makes when the connection is lost.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 255 reviews
Rated 5 out of 5 stars
Great monitor device!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device had help me and my wife a bunch! I really don't like to leave my baby alone, and this brings me peace knowing I can be doing work around the house while watching over my baby :)
It did start to malfunction, but it still up and running till this date!
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Watch the Baby Grow
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great system for a family on a budget. Camera and screen do the trick. The battery on the monitor is not great and requires a lot of charging.
I would recommend this to a friend
Rated 5 out of 5 stars
Baby monitor
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good but the screen keeps turning off I didn’t like that about it !
I would recommend this to a friend
Rated 1 out of 5 stars
DO NOT BUY!!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased online and recently received on 09/26.
It is 09/28 and I am really upset with the product.
I had the monitor charging for 3 HOURS and the battery did NOT, I repeat, DID NOT charge.
The monitor keeps turning of so I can't tell when my daughter is up or asleep because I have to keep turning the monitor on.
Lastly, it stays on NIGHT MODE, even though the room has light.
No, I would not recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to [email protected]. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Pros mentioned:
Price
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Does its job!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is very good for the price we bought it for. Overall, it works great and provides peace of mind. Some drawbacks: After about 10 seconds, the screen will turn off to conserve battery. It will awake if baby cries or makes loud enough sounds (you can adjust the sensitivity). I don’t like that it doesn’t detect motion but there are ways to keep the screen on. A fan on med-high will trigger the audio sensor and keep the screen on. Baby music also triggers it and keeps it on. If your baby or toddler is like mine and sometimes wakes up but doesn’t make a peep, these loopholes help you monitor your baby consistently. Otherwise, there is a “view” button that you can press on the parent device that will awake the screen. I just found it a little annoying that I constantly had to press it so I came up with an alternative solution. All in all, I’d recommend this product for those who don’t want to money on the more expensive options, or like me, bought it after my child was a lot older and don’t plan on using it that long.
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you, -VTech Support Team
Pros mentioned:
Night light, Price, Video quality
Rated 5 out of 5 stars
Good bang for your buck.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good deal for price point. Has a night light feature you can change the color, and soothing melodies. Good picture no problems and you can move it from room to room with no hassle.
I would recommend this to a friend
Cons mentioned:
Battery life, Manual movement
Rated 4 out of 5 stars
Good not great.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Monitor works great. The “moveable camera” is misleading. Yes it moves, but you have to manually move it, which makes it difficult to ensure you have it pointing at the right spot without looking at the monitor. And if you hang it high in the wall, well that’s fun. Also, the monitor doesn’t go to sleep on its own, you have to physically put it to sleep. Which is annoying for battery life.
I would recommend this to a friend
Pros mentioned:
Price, Video quality
Rated 5 out of 5 stars
Baby Monitor
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When we had our daughter, we just bought a regular baby monitor, just the speaker type. That was all we needed.
Well recently, we transitioned her to a toddler bed and since now she can crawl in and out of bed on her own, I wanted a camera monitor so I can see what she was up to at nap time and during the night. We chose this monitor because it had great reviews and a reasonable price with the options that it offered.
We have been using it for 2 weeks now and it is awesome!! The sound is great, the view is clear, and I love all the features it offers.
Glad I picked this one!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Ditch the "smart" monitors
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've tried everything, from MIKU to The stupid baby sock company, they all fall short for double or even QUADRUPLE the pricepoint from this bad boy. Can I see this from my phone? No. But it is portable, loooong battery life on the screen unit AND you can take it to a friends place and use it there. You know what you cant do with the $500 wifi units? Move it around. Even with a portable stand (which they take an EXTRA $50 for) it is a nightmare. This solves all of them for a FRACTION of the cost.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 4 out of 5 stars
Works Well, Wish it had a Clock.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well. The camera is much more detailed than I thought it would be. The sound comes through clearly. And I love the portability. If I go from one room to another, I just pick it up and go. I wish it had a clock so that when I hear activity in the middle of the night I could see what time is was instead of having to pick up my cell phone. Overall, I would give it a 4+ rating.
I would recommend this to a friend
Pros mentioned:
Night light
Rated 4 out of 5 stars
Sweet Dreams
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The color is not very good, but maybe that is because I am using it to watch my yard instead of a baby's room? I like that it gives you the temperature, I do not like that it does not give the time. I like the different color choices for the night light. I am unable to get the antenna up, but that is probably not necessary as the reception seems really good. It takes a long time to charge the battery but the battery lasts a long time, about two hours before one off the notches goes down. It does not work at night when pointed directly at a window, but it does work when not pointed directly at the window. The brightness is also all the way down and it still seems to be very bright, this may be because the monitor is meant for a baby's room with little light?
I would recommend this to a friend
Pros mentioned:
Night light, Video quality
Rated 5 out of 5 stars
Great monitor!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery is great, camera quality is great. Never had an issue with mine! Super easy to set up too
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Rated 3 out of 5 stars
Not the best option but it worked
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed a monitor to keep tabs on my father after surgery and we just wanted a basic voice monitor, but I couldn't find anything like that except for video monitors. So I went with the least expensive option which was this one. Overall it did what we needed it to do, but what was most frustrating is the volume level. We had it turned up to max volume and you could barely hear him in the other room. If I thought I heard a noise, I'd have to turn on the video to see if he was trying to get our attention. Could have been a better experience.
No, I would not recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you, -VTech Support Team
Pros mentioned:
Video quality
Cons mentioned:
Loud sound
Rated 5 out of 5 stars
Great monitor and a good price
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this thing! We had a much more expensive unit that ended up breaking after our move. I needed one for a few months and wasn't going to spend a bunch of $$$$. Well, this monitor is on par with the other one and a fraction of the price. It's not motorized like the other one was, but it wasn't necessary. Video quality is great and sound quality is decent. Sound quality talking to the baby is abysmal but not a deal breaker. Range is fantastic.
I would recommend this to a friend
Pros mentioned:
Night light
Rated 5 out of 5 stars
Amazing little camera
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Boy did this camera meet and exceed my wife and I’s expectations! We wanted a camera to set up in our kids’ room to give her peace of mind at night and it is doing a great job. The built in night light is a feature that gets used every night and all the settings on the monitor are awesome!! 10/10 would buy again
I would recommend this to a friend
Pros mentioned:
Clear picture
Rated 4 out of 5 stars
Really easy to set up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoy this camera and monitor set, the pixture is pretty clear and i enjoy the size of the screen. The camera does not rotate thre control but is very simple and easy for a quick fix. Although i wish the zoom feature had more options for a wider picture for viewing or it came with a second camera to cover the gaps.
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Great monitor for a good price
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good video monitor - we got it for our grandbaby and it works great. Easy to set up and use. Good picture, which is super important. Highly recommend.
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Pros mentioned:
Clear picture, Easy to use
Rated 5 out of 5 stars
Peace of mind
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup, very clear picture, loud and clear audio. Using to monitor an elderly bedridden person, the intercom feature is awesome. You can hear their needs and immediately respond back. Awesome!
I would recommend this to a friend
Cons mentioned:
Loud sound
Rated 4 out of 5 stars
Good video. Poor audio pickup.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This baby monitor has good quality video. However, it does not pick up low sounds in the room. I actually had to purchase an audio baby monitor because it does a great job picking up the sounds. So, I am using the audio monitor for better sound pickup and the monitor to see what the audio monitor is picking up.
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you, -VTech Support Team
Pros mentioned:
Easy to use, Price
Rated 5 out of 5 stars
Life Saver
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our main monitor (miku) broke. We needed something quickly that was affordable and quality. This checked off all the boxes. It was easy to use and has good picture and audio quality. Always a reliable connection and very portable.