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Customer reviews

Rating 3.5 out of 5 stars with 8 reviews

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63%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Cooks steaks, Sear zone
    Cons mentioned:
    Delivery service

    Rated 3 out of 5 stars

    Best grill ever; Horrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grill! Good sear zone Cooks steaks great However Best Buy service is horrible. They delivered two grillls damaged and the 3rd grill delivered the delivery guy was horrible snd abusive and even though I paid to have the grill put together he would not do it.He said it was Friday and it would take 2 hours. Best Buy customer service also horrible. You can’t get someone in this country to talk too.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Build quality, Options
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Lots Of Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received the unit and assembled it. To be honest we haven’t actually used it yet, so I don’t have much on operation yet. Assembly wasn’t too bad but best with two people. Fit and finish is really good. The cost is a little high, but is well made. We have a another Weber that is probably 16 years old that is still doing great. Bought this one because of options for griddle, searing, and etc.

    I would recommend this to a friend
  • Pros mentioned:
    Cooks steaks

    Rated 4 out of 5 stars

    Works to grill, but disappointed in Weber quality!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill works good, the only complaint is the materials it is made of is kinda chintsy. the stainless is ok, but not that thick, the tubes underneath are exposed. the body is not that well built. My old Weber lasted 25 yrs. I'll be lucky to get 5 out of this one. very disappointed in the workmanship. Not like the old Weber. instead of cast iron or aluminum, thin stainless and plastic, Very Very disappointed in Weber this time. grill seems very delicate and it is supposed to be an outdoor grill!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sear zone

    Rated 5 out of 5 stars

    Overall Greatness!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the versatility of this grill. The sear zone is great and the storage is abundant.

    I would recommend this to a friend
  • Cons mentioned:
    Left door, Weber emblem

    Rated 1 out of 5 stars

    $1,500 grill, $1.50 quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weber and Best Buy Issue. Weber Issue - Delivered September 9, used September 11. Used once, and it broke. The Weber emblem came off. Best Buy Installation Issue - Left door scratched.

    No, I would not recommend this to a friend
    • Brand response from WeberGrills
      Posted .

      We are sorry to hear about your experience. If you need assistance, we would love to help. Email us at reviews (at) weberstephen (dot) com. Thanks!

  • Cons mentioned:
    Wrong fuel type

    Rated 1 out of 5 stars

    Who uses Natural Gas for a Grill?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the store looking for a Grill. Had 3 sales people helping us one being a Store Manager for at least an hour as it was an open box item. No one mentioned that it ran on Natural gas and not propane and I sure wasn’t investing another $300-$500 to have a gas line run to it. Such a small grill we assumed it was propane.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent product, can not more happier, its also look fancy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and running and cooking with gas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BBQ. I have Total Tech so it was setup and delivered free of charge. Works perfectly. Has side burner which I never use but some people might find it useful for sauces and such.

    I would recommend this to a friend
  • Customer reviews from weber.com

    User rating, 4.6 out of 5 stars with 487 reviews on weber.com.

    See all weber.com reviews
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