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Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Customer Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did not honor my return despite numerous attempts to obtain a return shipping label (before the expiration of the return period). After 2 long frustrating hours with on-line chat (probably bots), I received no help. This is the worst customer experience I have had in years and I will no longer shop at Best Buy and I will share my negative experience with many friends!

    No, I would not recommend this to a friend
    • Brand response from Worx Expert
      Posted .

      Hello Valued Customer!

      We suggest reaching out directly to a store manager for assistance with this kind of scenario. I would recommend purchasing directly from our Worx website and you can even chat in to a live agent for assistance! You may use this link to do so https://www.worx.com/contact?openByDefault=true. We hope you have a better experience.

      Thank you for choosing Worx! worx

    • Brand response from Worx Product Expert
      Posted .

      Hello Valued Customer!

      We suggest reaching out directly to a store manager for assistance with this kind of scenario. I would recommend purchasing directly from our Worx website and you can even chat in to a live agent for assistance! You may use this link to do so https://www.worx.com/contact?openByDefault=true. We hope you have a better experience

      Thank you for choosing Worx! CVACCARINO

  • Pros mentioned:
    Saves back

    Rated 5 out of 5 stars

    Helps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Saves the back during leaf pick up.

    I would recommend this to a friend
  • Customer reviews from worx.com

    User rating, 4.2 out of 5 stars with 96 reviews on worx.com.

    See all worx.com reviews
    worx.com
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