Samsung - Odyssey G7 32" LED Curved QHD FreeSync and G-SYNC Compatible Monitor with HDR (DisplayPort, HDMI) - Black
Customers are saying
Customers appreciate the Odyssey G7 monitor's exceptional picture quality, immersive curvature, and high refresh rate, frequently praising the vibrant colors and smooth gameplay experience. However, some users reported issues with screen flickering, particularly when using adaptive sync technologies like G-Sync. A few also mentioned concerns about dead pixels and the monitor's price point.
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 2 out of 5 stars
Amazing Monitors ruined by Dead Pixels!
After receiving and unboxing FOUR of these monitors, I'm ready to write my review: Spec for spec, this is the best gaming monitor that Best Buy offers. It's the only one with 240hz refresh rate, 1440p QHD resolution, QLED, GSYNC, and HDR support. This monitor is amazing! It has a huge 32" screen (which I didn't even know I needed until now). Gaming on this is a dream! The colors are vibrant, the HDR makes them really pop. The 240hz refresh rate is buttery smooth! You would expect nothing but the best from Samsung, right? WRONG!!! Upon ordering and receiving the FIRST monitor and inspecting the screen, my excitement and enthusiasm was immediately deflated due to dead pixels - one in the bottom right, and one in the top right. I called Best Buy support to report the problem. They were very sympathetic and kindly shipped me a SECOND replacement monitor. To my dismay, the second monitor also had dead pixels. This time in the dead center of the screen. When I called Best Buy customer service, they told me they could not ship me another monitor because they had already done a reship, so instead I took the second (worse) monitor into the store for a return. The representative was really nice and helpful. She set me up with a THIRD monitor to be shipped to me. Third time's the charm, right? Spoiler alert...NOPE! I received the third monitor and this time there were stuck pixels in the center of the screen. They were stuck on red so they only showed up on green, blue, and white images, but still very annoying and distracting. After being in complete and utter despair after having received THREE bad monitors, I had resolved myself to just keeping the original monitor because at least the dead pixels were in remote corners of the screen and less noticeable. Upon returning the third defective monitor, the Best Buy store manager surprisingly offered to ship me a FOURTH monitor. Reluctantly, I agreed because, I mean, what are the odds of getting 4 bad ones? I was actually in shock of how awesome and patient and understanding the Best Buy staff has been through this! I can't praise them enough! Well, today I received the FOURTH monitor and you guessed it...DEAD and STUCK pixels!!! There was another red stuck pixel (seems to be common with this model), a group of dark gray pixels that never changed right in the middle of the screen, and a dead pixel in the bottom right. Ughhh. At this point, if there was another brand of monitor that could offer me all of the features that this monitor has I would go with it in a heartbeat. Unfortunately...there isn't. So I guess I will begrudgingly hold on to the original monitor since it had the least amount of dead pixels because I just love this monitor so much and nothing else compares. It just infuriates me that Samsung could have this horrible of quality control! Ironically, I'm a big Samsung user. I have the Samsung Note 20 Ultra (no dead pixels), and I have 2 Samsung 4k TVs (both without any dead pixels). Until this, I have been happy with all my Samsung products. I don't know why their gaming monitor division is so terrible! If you are considering rolling the dice and playing "Pixel Roulette" with this monitor, make sure you purchase the Geek Squad protection plan because you are almost certain to see dead pixels at some point in the life of the monitor. Looking at Samsung's warrantee policy, they say that they will NOT warrantee any device unless it has more than SEVEN dead pixels!! Are you kidding me?? That in itself is an unforgiveable travesty, and tells you that they must KNOW that they are intentionally shipping screens with dead pixels!! What the heck Samsung??? If you are paying $800-$1000 for a TV/monitor, it should have ZERO pixel problems. So make absolutely sure you get the Best Buy coverage! If you are a pixel peeper like me, then I would suggest staying away. You're only setting yourself up for heartache and a LOT of trips back to Best Buy. If you are the type of person who doesn't see dead pixels or doesn't even understand what I'm talking about, then go ahead and get this monitor. You'll probably love it. If you do happen to get a monitor without dead pixels, congratulations! You won the lottery! You will enjoy a fantastic gaming monitor! Sadly, that's not something that I will ever get to experience.... Final ratings: Best Buy Staff: A++ The monitor itself (assuming you get a good one): A Samsung Quality Control: F-
Posted by TechyTechyGuy
- Rated 5 out of 5 stars
Savior to my Gaming Experience
This monitor was my first every actual purchase, and it has done me so much good since I made the purchase. Is perfect for not only gaming but even organic chemistry homework. I would definitely recommend if you’re on the fence about even getting a curved monitor because this monitor has done wonders and even elongated the life of my below average pc. I’m sure anyone with a 3080 ti and above graphics card would be able to take into full effect the true potential of this monitor. Not a day goes by I regret buying this monitor.
Posted by JosiahRoach
- Rated 5 out of 5 stars
Why I recommend this product
I have been using this monitor for a bit, I absolutely love it the quality of the monitor is just insane if your looking for something that not to big or too small this is the best you can get
Posted by ZacharyT
