A:AnswerYes! I actually put vinegar and water in it and clean the mattress with that. I also then sprinkle some baking soda on it when it's still wet. Let dry and then vacuum it up. Bissell now makes a pet urine carpet cleaning solution that is fabulous.
A:AnswerNo. For the vacuum to get the right suction off a hard surface the tip of the nozzle will need rubber lips to get the right seal. This only has a hard plastic tip meant to work in carpet only.
A:AnswerYes.
It comes with 2 cleaning heads, and both of them have a button that you depress and allows the cover to come off of the head so you can clean it out.
A:AnswerHi Denise - this machine uses our HeatWave technology which helps to maintain the temperature of the water in the clean tank. We recommend using hot but not boiling or microwaved water in the machine.
A:AnswerIt doesn't, as far as I can see some off. I recommend sucking clean water from a bowl a couple times to give the hose and tank a good rinsing. I do this once every few uses and I've had no problems with odors or build up.