How long does it take for Geek squad to do Drop-off Compuer to Computer data transfer?
In other words, hope long will I be without my computers? null

Question

How long does it take for Geek squad to do Drop-off Compuer to Computer data transfer? 
In other words, hope long will I be without my computers? null

john · Accepted Answer

I had physical damage. the computer fell off counter top and messed up the corner pretty good.
they fixed all the physical damage and had it back to me within two weeks.
when i turned it on the hard drive was messed up and would not allow certain programs to open. so, i sent it back and it took about two more weeks to get back.
when i got it back this time it sounded like the speakers were blown and upon looking at the back of the laptop i can see wires that are bare/you can see copper through the insulated wire. this is a Dell alien ware so of course they keep trying to fix it, but there is absolutely no way that wire was that way prior to them working on it. so again i sent it back. they have now had the computer for over a month and a half total (15 days so far this time) and they have not even received the parts to do the repairs according to their tracking information. I rely on my computer for business so i had to buy another one just to keep everything moving forward. this has gotten beyond ridiculous.

Dleit · Answer

My experience has been nothing short of dreadful. I sent my laptop to be repaired going on a month tomorrow. I have not received it back nor any follow up from geek squad. I have had 7 conversations and multiple chats with them. It took anywhere from 25 to 90 minutes on hold before reaching someone. I “escalated” my request to get a loaner in the meantime and am told I’ll receive a call by tomorrow. The entire process has been an absolute nightmare and I couldn’t be more displeased, or at least so I think. We shall see but I don’t see the point of purchasing laptop protection if I can’t use it.

Answered by Dleit 4 years ago

Wolfy · Answer

It took them less tham 3 days to do it for us.

disappointed · Answer

they have our computer now for over a month now for an aux port repair! I cant get any clear answer on the phone. Going to the store tomorrow to request a replacement! ridiculous

panesh · Answer

I got my remote drive back in less than two days.

tyler · Answer

how long does it take to repair automatic repair and ship back to me

GeekSquadSupport · Answer

Timing will vary depending on the amount of data, transfer speeds and method of transfer, and with how many other clients are in queue for data services. Rush priority services may be available for an additional charge. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.

Answered by GeekSquadSupport 6 years ago

“How long does it take for Geek squad to do Drop-off Compuer to Computer data transfer? In other words, hope long will I be without my computers?”

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