A:AnswerHi ladyYik - Thanks for your interest! During the operation of UltraFresh Vent System with OdorBlock feature, the door will remain locked and the washer will intermittently spin at low speeds for up to 8 hours. The UltraFresh Vent System with OdorBlock feature may be cancelled at any time by pressing the Power pad, turning the cycle knob, or pressing ULTRAFRESH VENT pad. The Ultra Fresh Vent will consume approximately 490 Watts/hr of energy and cost approximately $0.06 per use when using the Department of Energy s standard cost. We recommend running the Ultra Fresh Vent cycle at the conclusion of whatever wash cycles have been run for the day, whether that is a single cycle or a full laundry day with 7 or 8 cycles in a row. There would not be a need to run the Ultra Fresh Vent cycle on days where no laundry was cleaned.
We suggest viewing the following link for more details and video on this innovative feature- FRONT LOAD WASHERS - ULTRAFRESH VENT SYSTEM WITH ODORBLOCK™: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39770 - If you need further assistance, keep in touch at GEAppliances.com. Sue
A:Answeri just bought one and figured it out... this one is a bit more expensive as it has the smart auto dispense soap option. The answer above is wrong as they both have the ultrafresh deal!
A:AnswerHi Txmom - Thanks for reaching out to us and for choosing GE! We are happy to help and apologize for any confusion on adding prewash. On this model, there is only a single manual compartment for dispensing detergent when not using Smart Dispense. PreWash on this model needs Smart Dispense enabled because of this and it will use detergent from detergent tank for both PreWash and the main wash sub-cycles. A non-detergent additive could also be used if desired during the PreWash by placing it in the detergent single dispense compartment. It will then be flushed during the PreWash fill at a similar time that the detergent is being put in from the Smart Dispense system. There will be a drain and short spin at the conclusion of PreWash before the main wash sub-cycle begins. Fresh detergent from the Smart Dispense system will be put into the machine as part of the main wash fill. We hope this is helpful. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com. Enjoy! Sue
A:AnswerHi there, thanks for your question! This unit actually has what is called True32 Closet Depth. This means, that it will fit into a 32" deep space even with all of the water and electrical hook up that is needed. If you have a 34" deep space, this unit will fit so long as the other requirements for installation are met. We hope that this helps! Stay safe. -Michael
A:AnswerHi Ray, thanks for your question! All laundry products are designed here at GE Appliances' headquarters in Louisville, Kentucky. The new Ultrafresh dryer is made here in Louisville, and the new Ultrafresh front load washer is made at a Haier plant in China. We hope that this helps! Stay safe. -Michael
A:AnswerHi there, thank you for bringing this to our attention. We're sorry your "Tank Low" light has been on despite you refilling the reservoir. We know this is worrisome and we're happy to help. We first suggest you unplug the unit for 2-3 minutes to reset the controls. If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope this is useful information and we're wishing you the best. - Guy@GEA
A:AnswerIf you're referring to the Smart-Dispense dispenser, the machine will only pull the detergent from there if you have Smart Dispense selected on the indicators on the right-hand side. Otherwise, you can de-select it and the washer will pull the detergent from the regular dispenser. Even if there is detergent in the Smart-Dispense dispenser, it'll pull from the regular one unless you select Smart-Dispense, so you can put whatever other detergent in the regular one for your delicate load if you like. I hope this helps.
A:AnswerHello Timbers - Thank you for reaching out about this excellent washer. The pedestal accessory GFP1528SNWW does have a drawer to serve as storage. Please let us know if you have any questions. - JB
A:AnswerHi Gloria - Thanks for considering GE! When properly installed and leveled, you should not expect more vibration when used with a pedestal. Keep in touch at GEAppliances.com. Sue
A:AnswerHi there, thanks for reaching out to us! The 12 cycles found on this unit are as follows: Active Wear
Bulky/Bedding, Cold Wash, Delicates, Normal, Power Clean, Quick Wash, Rinse + Spin, Sanitize + Allergen, Self Clean, Towels, Whites. The GFW550SPNDG model does not have an Active Wear cycle or Power Clean cycle. The GFW550 model also has a Sanitize with Oxi cycle instead of a Sanitize + Allergen cycle. We hope that this helps! Stay safe. -Michael
A:AnswerHi Photoman - Model #: GFW650SPNSN has a detergent dispenser drawer that dispenses liquid or powder detergents, bleach and fabric softener. Laundry detergent packets (pods) should only be added directly to the wash basket following the manufacturer’s directions. Also, SmartDispense™ Technology saves time and makes laundry effortless. The dispenser holds up to 32 loads of liquid detergent and automatically dispenses the right amount each time. Thanks for considering GE! Sue
A:AnswerHi - This is a great question! You can use the SmartDispense feature to store your favorite or most often used detergent. If you find occasion where you want to use a different type of detergent, press the SmartDispense pad on the control panel (the light will go out) and you can now add your detergent to the manual dispensers. For additional information see page 12 of the owner's manual. We do hope you choose this feature-packed washer for your home. Vikki@GEA
A:AnswerHello Celticbreeze,
Thank you so much for reaching out. The compatible pedestal is approximately 16" in height. The total height of the washer and dryer on the pedestals would be approximately 55-3/4". I hope this helps! Best wishes-Mike
A:AnswerHello Lefty2323,
Thanks for reaching out. We're happy to answer to your question. The feet centers are 26.06" apart from left-right and 22.87" from front-back. The feet are 1.625" at the largest part of the hex shaped rubber piece that touches the floor. We hope this helps. Best wishes! Mike@GEA
A:AnswerHello Nikki,
Thanks for reaching out. We're happy to help a laundry fanatic! This model washer has been given the stamp of approval by the Good Housekeeping Institute. This washer has a variety of cleaning options including steam cleaning and sanitize + allergen cycle. Typically, most comforters will fit. As long as the comforter fits below the balance ring and isn't stuffed in the tub tightly. The comforter's thickness and density should be taken into account. We hope this helps. Best wishes! Mike@GEA
A:AnswerHi JD - Thanks for choosing GE Model GFW650SSNWW and welcome to the family! We are sorry to hear the shipping braces were not removed by the installer at BestBuy. The braces must be removed as indicated in the Installation Guide. Failure to remove the shipping braces can cause
the washer to become severely unbalanced. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
A:AnswerThey did not charge me delivery and install fees
because I spent some money that delivery fee was free also purchased total tech(?) that best buy offered so I only paid for washer, dryer, and taxes.
