“Hotpoint Model HTW240ASK6WS. Loaded and hot or warm water is selected and started with the lid OPEN it dispenses the temperature asked for. As soon as you close the lid,the machine switches to cold water only. Why and how do I fix? I don’t want only Cold!”
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Hi - Thanks for reaching out to us. Except for "Tap Cold", all other temperature selections have "target" temperatures designed into the electronics of the washer. The washer is designed to fill with a mix of hot and cold water when HOT or Warm is selected if needed to meet the target temperature. For this reason, it is not recommended that the cold-water supply be turned off during a HOT or Warm water fill. The appliance is designed to fill with a mixture of hot and cold water to save energy and is operating normally when doing so. As mentioned, Tap Cold is the exception. Tap cold water is not adjusted and the temperature of the water will equal what is supplied to your home. Be aware, the effectiveness of detergent is seriously diminished in extremely low water temperatures (below 60°F / 15.6°C.) which could occur during a very cold winter. We hope this is helpful. Kind regards – Vikki@Hotpoint
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