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Your price for this item is $699.99
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  • QuestionWhy do you sell garbage but not support it?

    Asked by Brickman382.

    • Answer Sorry to hear you don’t like the Neato robot. I have had mine for years with up grades, I now have the D7. Thru the years I had troubles but I purchased the geek squad plan. They replace or will let me up grade to the newest model. This is the best one for my situation. I have 3 Australia shepherds and they shed like crazy( indoor dogs). I do have to empty the dirt bind daily and clean the brush every 3 days. Still love it. I have called the customer service center when I couldn’t get the settings to work and they worked with me until we got it programmed

      Answered by Coldnose1951

  • QuestionI live way out... believe it or not, I'm unable to get reliable I internet and have to hotspot as needed. Will this work without wifi?

    Asked by Wifi.

    • Answer You don't need internet, you just need wifi. You can have an in home network without any outside internet access. That said, I believe you just need wifi for bot to communicate with your app and to have a smarter way to connect and control the bot, like scheduling, adding nogo lines on the floorplan etc.... Without the app, I think all you have to do is hit the button on top and it will still run in the room it is located in.

      Answered by jedlicka

  • QuestionWhat is the newest model of the Nestor robot vacuum

    Asked by Beck.

    • Answer Dear Valued Customer, Thanks for your question. The latest model of ours is the Connected D7. You can find more information about this robot through this link: https://neatorobotics.com/robot-vacuum/botvac-connected-series/botvac-d7-connected/ Your Neato Team

      Answered by Neato Product Expert

  • QuestionCan this vacuum pick up all the long human hair from the carpet?

    Asked by Anonymous.

    • Answer yes, I already had it run on my entire upstairs floor that has three bedrooms and two bathrooms. It picked up all the hair from my wife and my two daughters who have already moved out. I had to clean it out already after two runs. Or they recommend new brushes every few months. But I can tell you the brush picks up the hair, it just doesn't make it into the bin.

      Answered by jedlicka

  • QuestionHow does this vacuum work on carpet fringe?

    Asked by JD.

    • Answer Long carpet fringe may get stuck. It's hit or miss for me.

      Answered by momof4

  • QuestionWhat is the difference between the D6 and the D7?

    Asked by Linds.

    • Answer I think the main difference is the D7 can do zones. So you can set up several zones on your floor plan and schedule the bot to do different zones. The D6 only has multiple floor plans for up to 3 rooms. Other than that, I think the only difference is the D7 comes in the grey top and the D6 is black and lastly, I think there are very slight differences in the accessories. D6 magnetic nogo strip is longer, I think a brush might be slightly different.

      Answered by jedlicka

  • QuestionFor those of you that had an older Neato ... I loved my (RIP) D85 but it got hung up a lot on various furniture. Is the new model any better? Do I have to hack the bumper all over again so that it doesn't?

    Asked by GeeBee.

    • Answer It doesn’t hang up as much, I also started with the D85 many moons ago. We have upgraded a couple times over the years, this one is by far the best one so far! Happy Botvac-ing.

      Answered by mine001