Questions & Answers

Name: Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel
Brand: Samsung
SKU: 6448513
Price: 1529.99 USD
Rating: 4.6 (553 reviews)

Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel

Model:: RF29A9071SR/AA; |
SKU:: 6448513

User rating, 4.6 out of 5 stars with 553 reviews.

Highly rated by customers for:

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QuestionHey my refrigerator says Error diagnosis 52 6 13 I just got it and tried to connect it with smart things but it won’t work.
Asked 3 years ago by Gujjar.
- Answer I know you've surely resolved this by now but answering to save others from the frustration of the poor general response from the manufacturer. In our case, this combination of error codes was due to a connector at the top of the doors being disconnected due to the installers removing the doors to bring the fridge inside. Remove the top plastic cover above the doors (3 screws) and verify the wiring connections above the beverage center door. Hope this helps.
  Answered 2 years ago by EricH
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QuestionCan you put magnets on the doors?
Asked 3 years ago by Bmomg.
- Answer Actually I just went into the store today to check it out for myself. Brought a magnet along. It stuck to the front :)
  Answered 3 years ago by Bmomg
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QuestionWhat is the wifi for in this fridge?
Asked 3 years ago by Lm36.
- Answer It allows you to control your frig from your phone app. It really doesn’t do anything else. You can change temp, turn on/off ice maker, change flex zone mode that’s about it.
  Answered 3 years ago by George
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QuestionIf the water pitcher is removed, can you get filtered water by pressing the button behind where the pitcher usually sits? Or will it only dispense water if the pitcher is in it's spot?
Asked 3 years ago by Anonymous.
- Answer How come the black stainless steel has two ways to get water....with the pitcher and a spout, but the just stainless steel one does not????
  Answered 3 years ago by Shoppergirl
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QuestionI was told this refrigerator was very hard to move. Is it on wheels?
Asked 3 years ago by Sue.
- Answer Thanks so much for asking, Sue! Yes, this refrigerator does have wheels to help aid in moving the unit. However, I can also add that I have the weight of this model listed as 308.6 lbs. Because of this, even with the wheels, it can be difficult to move the refrigerator without additional help. ^Jecca
  Answered 3 years ago by Samsung
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QuestionHow much space is needed for ventilation around this refrigerator? The opening in the cabinet is 36" (W) by 72" (H).
Asked 3 years ago by NewFridge123.
- Answer Hi NewFridge123, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerator, specifically the 29 cu. ft. 4-Door Flex™ French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker. The refrigerator will fit into the opening in your cabinet that is 36" (W) by 72" (H). We highly recommend leaving 2 inches of clearance at the back, top, and sides of the refrigerator to avoid any issues with your refrigerator from not cooling enough. Please click on the link below for the user manual of the refrigerator and turn to pages 22 - 23 for the complete dimension of the refrigerator. https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144247268 Leo
  Answered 3 years ago by Samsung
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QuestionHow big is the box that this model comes in? What are the specific measurements? Thanks in advance for your help!
Asked 3 years ago by BoxyMcBoxface.
- Answer Thanks for asking, BoxyMcBoxface! I have the shipping dimensions for this model listed as: 38 1/4" (L) x 77 5/8" (H) x 36 1/4" (D). ^Jecca
  Answered 3 years ago by Samsung
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QuestionFor this model: RF29A9071 There is a raised cover over the hinges on top of the fridge. How far, front to back does that raised hinge and cover run. Similar floor models seem to be ~11". For our install this detail is important.
Asked 2 years ago by happyharrison.
- Answer It is 11 inches and then 23 inches to the back of the fridge.
  Answered 1 year ago by Satisfied
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QuestionWe recently bought Samsung 29 cu ft 4 door refrigerator, so far we are enjoying it but I hear a fan running sound from back(compressor noise) of the fridge which is annoying sometimes, is it normal?
Asked 2 years ago by Rao.
- Answer I have not noticed any annoying noise out of this refrigerator. This one has been so quiet. You might want to contact Samsung to check out the noise.
  Answered 2 years ago by Cloud
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QuestionHi, Can I use a surge protector or does it come with one built in already? Please advise, thanks!
Asked 2 years ago by Anonymous.
- Answer Hi there. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker. Yes, you can use a surge protector if your area is prone to blackouts; please make sure the surge protector is grounded and can handle 120V, 60 Hz. I highly recommend visiting this link for the reference guide: Refrigerator has no power https://www.samsung.com/us/support/troubleshooting/TSG01109708/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF29A9071SR/AA One (1) year parts and labor Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144647017 Have a great day. ^Charles
  Answered 2 years ago by Samsung
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QuestionDoes this refrigerator come with the HAF-QIN water filter?
Asked 3 years ago by FridgeBuyer.
- Answer Hello FridgeBuyer, Thank you for reaching out and letting us know your inquiry about this Samsung refrigerator if it comes with a water filter. We understand that this may be essential for you before purchasing the product. We're here to help. As per checking, it comes with HAF-QIN/EXP water filter. For future reference, attached is a link to the full specifications of the product, which you may check anytime. https://www.samsung.com/us/home-appliances/refrigerators/4-door-flex/29-cu-ft-smart-4-door-flex-refrigerator-with-autofill-water-pitcher-and-dual-ice-maker-in-stainless-steel-rf29a9071sr-aa/#specs For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144207993 -Angelica
  Answered 3 years ago by Samsung
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QuestionI understand that the Autofill will refill the pitcher in under a minute. Will the pitcher be refilled with pre chilled water or room temperature water?
Asked 3 years ago by Ross.
- Answer The water is moderately pre-chilled. It gets cooled somewhat as it flows through the machine into the pitcher. But not as cold as it will as the refrigerator cools it more.
  Answered 3 years ago by SpeedieJoe
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QuestionHow long does it take to refill the water pitcher once it is empty?
Asked 3 years ago by EZmoney.
- Answer Under a minute
  Answered 3 years ago by Anonymous
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QuestionThis has a deodorizing filter. Does the deodorizing filter need to be replaced or cleaned, and if so when, were & how is it replaced or washed?
Asked 3 years ago by Dave.
- Answer That is a great question, Dave! The deodorizing filter in this model actually uses UV technology to clean itself. Because of this, the deodorizing filter does not need to be manually cleaned or replaced at any time. ^Jecca
  Answered 3 years ago by Samsung
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Questionwhat is the storage capacity of the dedicated freezer and flex zone (basically bottom 2 compartments of this refrigerator)?
Asked 3 years ago by Sarang.
- Answer I'm so glad you asked, Sarang! I have the total capacity for this model as 29.2 cu. ft. The freezer capacity is listed as 11.6 cu. ft., and the refrigerator capacity as 17.6 cu ft. ^Jecca
  Answered 3 years ago by Samsung
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QuestionDoes the the refrigerator come with it’s own hose if so what size is it?
Asked 3 years ago by Rudy.
- Answer No, the fridge does not come with a waterline for ice and water, it's a separate purchase. We purchased the stainless steel hose, I think it cost approx $30.00.
  Answered 3 years ago by MichelleW
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QuestionWhen will this fridge be back in stock? Or is it not going to be sold anymore?
Asked 1 year ago by Customer.
- Answer Dear Bestbuy clients, We are happy to know that you are interested in purchasing this model. Let us help you. To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly
  Answered 1 year ago by Samsung
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QuestionI live 4 hours away from the nearest Best Buy and you don’t deliver here. If I want to buy this refrigerator I will have to put it together? How does that work?
Asked 1 year ago by Momento.
- Answer Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille
  Answered 1 year ago by Samsung
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QuestionA couple questions: 1) Are the main shelves in the fridge adjustable (ie be moved up or down)? What about door bin? What about main freezer shelves and bins? 2) Can the ice maker be removed? 3) What are dimensions of the overall freezer storage?
Asked 1 year ago by KP.
- Answer Hi KP, Here is a link to answer your first question about whether the main shelves, door bin, and freezer shelves are adjustable. Please see each section, follow the steps, and click the hyperlinks for further help. Samsung refrigerator shelf/drawer removal and cleaning guide. https://www.samsung.com/us/support/answer/ANS00063107/ The ice maker cannot be removed because it is built-in. Please reference the "Ice maker" section on page 59 of the user's manual. Manual https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146646972 to help our team pull up your information. Have a great day. ^Aloe
  Answered 1 year ago by Samsung
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QuestionIs the Stainless Steel surface smudge-proof? Looking for doors that do not get all smudged up.
Asked 1 year ago by Josh.
- Answer Hi Josh, No, it's not smudge-proof. However, this fridge model is fingerprint-resistant. With its innovative coating, fingerprints simply glide off the surface, leaving behind a spotless finish. Have a great day! ^Chrystel
  Answered 1 year ago by Samsung
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Showing 1-20 of 95 questions

Questions & Answers

Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel

Q: QuestionHey my refrigerator says Error diagnosis 52 6 13 I just got it and tried to connect it with smart things but it won’t work.

Q: QuestionCan you put magnets on the doors?

Q: QuestionWhat is the wifi for in this fridge?

Q: QuestionIf the water pitcher is removed, can you get filtered water by pressing the button behind where the pitcher usually sits? Or will it only dispense water if the pitcher is in it's spot?

Q: QuestionI was told this refrigerator was very hard to move. Is it on wheels?

Q: QuestionHow much space is needed for ventilation around this refrigerator? The opening in the cabinet is 36" (W) by 72" (H).

Q: QuestionHow big is the box that this model comes in? What are the specific measurements? Thanks in advance for your help!

Q: QuestionFor this model: RF29A9071 There is a raised cover over the hinges on top of the fridge. How far, front to back does that raised hinge and cover run. Similar floor models seem to be ~11". For our install this detail is important.

Q: QuestionWe recently bought Samsung 29 cu ft 4 door refrigerator, so far we are enjoying it but I hear a fan running sound from back(compressor noise) of the fridge which is annoying sometimes, is it normal?

Q: QuestionHi, Can I use a surge protector or does it come with one built in already? Please advise, thanks!

Q: QuestionDoes this refrigerator come with the HAF-QIN water filter?

Q: QuestionI understand that the Autofill will refill the pitcher in under a minute. Will the pitcher be refilled with pre chilled water or room temperature water?

Q: QuestionHow long does it take to refill the water pitcher once it is empty?

Q: QuestionThis has a deodorizing filter. Does the deodorizing filter need to be replaced or cleaned, and if so when, were & how is it replaced or washed?

Q: Questionwhat is the storage capacity of the dedicated freezer and flex zone (basically bottom 2 compartments of this refrigerator)?

Q: QuestionDoes the the refrigerator come with it’s own hose if so what size is it?

Q: QuestionWhen will this fridge be back in stock? Or is it not going to be sold anymore?

Q: QuestionI live 4 hours away from the nearest Best Buy and you don’t deliver here. If I want to buy this refrigerator I will have to put it together? How does that work?

Q: QuestionA couple questions: 1) Are the main shelves in the fridge adjustable (ie be moved up or down)? What about door bin? What about main freezer shelves and bins? 2) Can the ice maker be removed? 3) What are dimensions of the overall freezer storage?

Q: QuestionIs the Stainless Steel surface smudge-proof? Looking for doors that do not get all smudged up.

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QuestionHey my refrigerator says Error diagnosis 52 6 13 I just got it and tried to connect it with smart things but it won’t work.

QuestionCan you put magnets on the doors?

QuestionWhat is the wifi for in this fridge?

QuestionIf the water pitcher is removed, can you get filtered water by pressing the button behind where the pitcher usually sits? Or will it only dispense water if the pitcher is in it's spot?

QuestionI was told this refrigerator was very hard to move. Is it on wheels?

QuestionHow much space is needed for ventilation around this refrigerator? The opening in the cabinet is 36" (W) by 72" (H).

QuestionHow big is the box that this model comes in? What are the specific measurements? Thanks in advance for your help!

QuestionFor this model: RF29A9071 There is a raised cover over the hinges on top of the fridge. How far, front to back does that raised hinge and cover run. Similar floor models seem to be ~11". For our install this detail is important.

QuestionWe recently bought Samsung 29 cu ft 4 door refrigerator, so far we are enjoying it but I hear a fan running sound from back(compressor noise) of the fridge which is annoying sometimes, is it normal?

QuestionHi, Can I use a surge protector or does it come with one built in already? Please advise, thanks!

QuestionDoes this refrigerator come with the HAF-QIN water filter?

QuestionI understand that the Autofill will refill the pitcher in under a minute. Will the pitcher be refilled with pre chilled water or room temperature water?

QuestionHow long does it take to refill the water pitcher once it is empty?

QuestionThis has a deodorizing filter. Does the deodorizing filter need to be replaced or cleaned, and if so when, were & how is it replaced or washed?

Questionwhat is the storage capacity of the dedicated freezer and flex zone (basically bottom 2 compartments of this refrigerator)?

QuestionDoes the the refrigerator come with it’s own hose if so what size is it?

QuestionWhen will this fridge be back in stock? Or is it not going to be sold anymore?

QuestionI live 4 hours away from the nearest Best Buy and you don’t deliver here. If I want to buy this refrigerator I will have to put it together? How does that work?

QuestionA couple questions: 1) Are the main shelves in the fridge adjustable (ie be moved up or down)? What about door bin? What about main freezer shelves and bins? 2) Can the ice maker be removed? 3) What are dimensions of the overall freezer storage?

QuestionIs the Stainless Steel surface smudge-proof? Looking for doors that do not get all smudged up.