Customers are impressed with the EcoTank Photo ET-8550's print quality and ease of use, finding setup to be straightforward. However, some users experienced issues with paper jams and expressed concerns about the printer's price and occasional reliability problems. A few also mentioned minor frustrations with the output tray.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 975 reviews
Pros mentioned:
Ease of use, Print quality
Cons mentioned:
Paper jam
Rated 5 out of 5 stars
Epson lives up to its name!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a fan of any product manufactured by Epson. I already own the Epson Stylus 3880. Purchased used and the ink is so expensive. I decided to treat myself to the 8550 model and "Love it". The vivid colors are amazing and it was easy to set up. My only quirk is the paper trays. I find them to be hard to pull out, and put back in. I really have to put pressure on pushing the tray back in printer. For the price point, the trays should flush effortlessly without the strain of pushing them in manually.
I would recommend this to a friend
Pros mentioned:
Print quality
Cons mentioned:
Reliability
Rated 3 out of 5 stars
My $700 paperweight
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer was awesome. Printer looks very solid. Prints solid. Really friendly user interface. Printer lasted me approximately a month. I did a deep cleaning from the menu and i restarted after. Then the printer gave me an error so I had called Best buy which they said they would bring someone out at a chargeable rate even with the printer being under 30 days old. Unfortunately I couldn't take it to Best buy as I notified them that I am disabled and do not drive. So I'm not sure if they wanted to capitalize on that and use that as an advantage for a service charge. So I called Epson as well and when I notify them regarding my experience with Best buy and geek squad they thought that was a bad experience on my end as being a customer. Epson saying they would be able to take a look at it , They wanted a credit card or actually debit card to put a hold while they sent me another printer. And upon their observation of my printer they would either charge me or not charging me. So I'm relying on whatever their verdict is and let me remind you. This printer is under 30 days old. Being on a disabled income fixed income that option was not open for me. So I am stuck with this printer that now has a error code $700 print, $700 paperweight I guess I might have got a bad printer which is understandable but not when no one is willing to help with a printer that is under 30 days old. I used to work at a Best buy distribution center so I do know how packages get handled so that's the only reason why I do understand it could be a possibility of a bad printer. $700 is a lot of money so get to printing. Keep your fingers crossed. I don't leave too many reviews unless I had a bad experience just to warn other consumers because it is very hard nowadays with income and fluctuation. So I would like to warn the public or the consumers regarding their hard earned income or only income if disabled.
No, I would not recommend this to a friend
Brand response from Epson
Posted .
Hi TiffanyP, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Pros mentioned:
Print quality, Setup
Rated 5 out of 5 stars
In love!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely in love with the prints. Its very easy to set up. Its looks very expensive but it was a fair price for the quality and not to mention bigger prints. I would reccomend for anyone to invest in this pri ter.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Great work and creative printer
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great printer.
My new ET-8550 printer has revolutionized both my professional and personal life. In the office, it's a workhorse for accounting and payroll tasks, producing crisp documents with impressive speed and efficiency.
But where this printer truly shines is in bringing my creative passions to life. As an avid sports photographer, I'm amazed by the vibrant, high-quality prints of action shots. The ET-8550 captures every dynamic moment in stunning detail, from the intensity in an athlete's eyes to the spray of sweat mid-motion.
For my social media content, the printer's versatility is unmatched. Whether I'm printing eye-catching graphics or photo collages, the results always exceed my expectations. The range of media options allows me to experiment and elevate my online presence.
The ET-8550 isn't just a printer; it's a bridge between my professional responsibilities and personal joys. It has become an indispensable tool that I'm grateful for every day.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 4 out of 5 stars
Epson ET-8550
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer is so economical and prints with excellent quality. Easy to set up and fill the ink tank.
I find it hard though to use Epson Smart Panel on my android. I wish Epson would create a software for photo printing and editing to go with the printer.
Because of its wide format, you would have to set up a dedicated space for your printer.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Just BUY IT
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn’t know what all the hype was for this printer until I printed my first craft with it. The photo quality was TOP TIER. I’m looking forward to purchasing a second one for sublimation soon. The set up was easy as the app does it with you step by step. Even without the app the printer screen shows you. Love the automation tray function and the touchscreen.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Best value and incredible prints!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer is amazing and we’ll worth the price! I was extremely hesitant since it is expensive and my luck with printers has not been great. Let me just say, this will not disappoint! I am a start up photographer and wanted to be able to print at home for events. I also wanted to be able to print photos as gifts, etc. The photo quality is incredible and the ability to print larger photos at home is amazing! I have now printed over 100 photos in various sizes and still have 1/2 the ink left that came with the printer and I haven’t had to replace it yet. To replace it once it’s needed it’s only $105 for all 6 bottles! I highly recommend!! Photos below of the photos don’t even do them justice!
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Definitely worth the money
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer was easy to setup. The color pops! It's just an overall great printer
I would recommend this to a friend
Pros mentioned:
Print quality
Cons mentioned:
Paper jam
Rated 4 out of 5 stars
Very nice but huge learning curve
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Prints wonderful. Definitely a learning curve for those who have only used a pretty basic printer. Ink lasts. Trays are awkward and difficult to access. One pushes far in and doesn’t need to so unsure why it does that. I’ve read this complaint from many.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Get this version it’s worth it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I turned my new printer into a sublimation printer. If you trying to figure out if you can get by with the smaller version don’t. It is so worth getting the bigger version especially if you are doing t shirts the bigger shirts are going to look better because you can do bigger photos. Photos are brighter in color and look amazing.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic printer, gorgeous GIANT photos!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality prints, super easy painless set up, solid build quality and large 4.3" color touchscreen. I am so impressed with the photo quality. What sold me was the ability to print 13" x 19" documents on cardstock and other media up to 1.3 mm thick. The Epson 8500 does NOT print 13x19 so pay close attention to the model number you purchase if you want to print up to that size, which is the 8550.
There are tutorials online for turning this into a dye-sublimation printer (though the Epson black ink is dye, whereas the colors and photo black are pigment). I am sticking with the original Epson ink because the results have been perfect. I have already printed hundreds of photos and there's barely a dent in the ink tank, which was my main motivation for purchasing.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
EPSON
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Graat quality and easy to set up. Essential for any project!
I would recommend this to a friend
Rated 5 out of 5 stars
I bought it for photo printing and got a lot more!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I was looking to get a new printer, I was looking for something that could deliver a good, not quite professional level, print quality, large format capabilities and I was very interested in the tank printers because of the quantity of prints they could produce.
I have been a fan of another brand of printer for years, but I felt they were lagging behind in the tank printer system. The Epson EcoTank printers seemed to be the best on the market, in my opinion, after doing a bit of research.
By chance I found the ET-8550 on sale at Best Buy, and had been watching it for some time. I had all of the features I wanted and more. I use it mainly for a crafting printer, but I have found myself using it for office type printing/scanning as well.
The print quality is just the perfect level that I need for some of the design work and prints that I do. It is a multi-tank system, which uses a Photo Black, Black, Cyan, Magenta, Yellow and Grey ink tanks. Even though they packed in bottles are less in volume than the additional refills, I have found myself still not needing to refill my tanks with the amount I've printed.
The image quality has been very good on simple images to higher level photo images. I've had to adjust at times for better image quality, but that's been easy to take care of. I love that I can make prints up to 13"x19" size as well. I will admit, there is a bit of a labor to get access to the large format slot in the rear. (You have to lift remove the back panel, lift the top paper holder, then remove the printer cassette in the back to just access the larger opening.) However, once I got the mechanics down for using the large format slot, I was very happy with it.
While I bought this for mainly printing images and designs, I have found myself using this for office type work as well. The scanner is simple to use, and I have used it from the printer itself, as well as using the app from my phone to print documents. I wasn't planning on these features, but I am very happy with the office capabilities of this printer.
It is a large printer, and takes a lot of space. I didn't open the box of for a couple of days until I could find a suitable stand to hold this monstrosity. In the end, it was worth the wait.
This was my first time having a wireless connected printer, and I found this to easily setup and connect to my network, cell phone and tablet. With the Espon apps installed, I was able to print with no problems from my phone or tablet. (Android OS.)
I highly recommend this printer for those that need a good mid to high level photo printer that is capable of doing office type work as well.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to set up and very versatile.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had this printer for a few days, but I am impressed. Packaging was excellent. The footprint is as small as it can be for a "large format" printer. Setup was smooth, thanks to Epson's step by step instructions and the thought that went into them. (I thoroughly read the manuals and on-line PDF guide -- be sure you do this, and be sure to accept all options, and updates.) The paper tray pops out automatically, and self-adjusts for long length paper. There is a button on the control panel to withdraw the paper tray. I wish they would design it to retract with manual push, because the retraction icon is not always visible. Ink installation was easy. Seems like there is plenty of ink. I was not expecting my personal involvement in selection of the best calibration level, nor was I expecting so many levels, but I assume this will be an infrequent activity.
I connected the printer to wired Ethernet. Unlike my previous printer, this printer always seems ready to go. We also were able to connect our phones for mobile printing. There is also an option to e-mail print jobs. I set this up, too.
I bought this printer because I wanted the ability to print 11x17 documents on parchment paper. Paper larger than 8 1/2 x 11 gets fed through an easy to use rear feed. It handled card-stock 11x17 without a problem. The paper tray automatically extended to accommodate the long paper.
The printer includes two paper trays. I loaded the top tray with 4x6 photo paper, and the bottom with plain letter paper. Windows programs allow selection of paper and parameters. There is an option to allow the printer/program to select settings. I prefer to opt out and define my own settings. Photo printing is five-star, just as I would expect from an Epson Photo printer!
This printer was easier to set up than expected, has excellent paper handling, and produces great output. At this point, I highly recommend it.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Great printer for photos
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the quality of the print and its performance in printing wide format is fast even with the highest quality. I have noticed that its not wasting ink and the color and print quality is really good.
I would recommend this to a friend
Rated 5 out of 5 stars
The best Supertank Printer
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased March 2024 - I purchased this Epson EcoTank ET-8550 All in One printer to start printing journals as a hobby and it has been the best Supertank Printer I've purchased thus far. I didnt have to replace the original ink for over 6 months and since then I have not had to replace any more yet. That's once in a year of changing the ink and the colors are still bright and amazing.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Great printer! Great Quality!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The prints are for sure an upgrade, the ink fill is cool! And doesn't look like it has gone down since i bought it. My printer i replaced took cartridges and i've spent alot on ink. So the ink situation is a major upgrade.
One thing i didn't like is if i want to scan a bunch of papers, I have to do it one by one instead of feed the top paper loader and start to scan.
The app is great! Picture printing is great, the look is great!
Satisfied with this purchase and we bought it mainly because we got a cricut and want to explore sticker printing and sublimation printing.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Glad I decided to treat myself to a new printer!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been wanting a wide format printer for scrapbooking and had been watching for this printer to go on sale. Finally decided to treat myself and bought it and I'm so glad I did. Prints great on my 12x12 cardstock. Also prints phenomenal pictures using Epson glossy photo paper. Couldn't be more happy with it!
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Best printer every
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best printers I use it for sublimation it Print wide format Best colors, long, lasting Ink wireless printing great for kid school projects love everything about this printer.
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
The exceptional ET-8550 Printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The print quality is 2nd to none! The ease this printer transitions from commands & applications with the touch-screen features! Love the ecotank feature!