Customer Ratings & Reviews

Greek Squad was the best!!!! Polite, efficient, hung the TV, hid the wires in the wall, cleaned up after, gave us a lesson on the new TV. Made my life easy!!!

I purchased a 75 inch Sony Bravia 7 TV and Sonos Arc sound bar as well as the Era 100 surround speakers. I was guided through this purchase by a gentleman named Elvis Franco. He is knowledgeable and cared about solving my particular room dynamics issues. All of this was wall mounted and set up by the Geek Squad. They installed and set up this system as though it were their own. Such care and attention to detail is to be commended. Seldom do we see this level of professionalism. Richard and CJ are two BestBuy technicians who love what they do and are very good at their work. I highly recommend the BestBuy team. I am a happy customer.

Mike is an excellent tech. He diagnosed our problem and save us from an unnecessary purchase. Our problem was an outdated television not an internet issue. Mike took time and was helpful. I am very happy with his knowledge and willingness to help.

I had Geek Squad come to my house 2 times prior to this last guy and they never fixed the problem. The last guy that came, fixed the issue and was very helpful explaining how the system worked. I hope next time I need Geek Squad I will get that same technician.

Just, wow!!! I cannot say enough about the service we received from our Geek Squad reps, Caleb and Mack. They were professional, knowledgeable, and extremely polite. I was impressed with the time they took to make sure I understood how to use all the equipment and they patiently answered all of my questions. They did an outstanding job with installing our tv, sound system, wifi extenders, etc. Thank you for a job well done!!

Took two tries but it works great. The sound is very good. The installers were very friendly and knowledgeable.

The agents were kind, thorough, skilled, patient, and the whole experience was enjoyable. Definitely the A Team (we have had the xyz teams of subcontractors for weeks and several visits that were horrible). THANKYOU for these agents!!! Excellence at work.

The service was good, and even though I had to bring my computer back several times the associates were helpful and did their best to solve the problem

Geek squad came out to install TV and Soundbar. Did an excellent job. Fast, efficient, knowledgeable. Highly recommend.

It was very easy setup by the tech and he got rid remotes for me.

The Geek Squad Techs installed a Sonos Arc and subwoofer. They were on time, experienced and professional. After installation they did a great job setting up the system and provided a tutorial on how to change settings. Great job!

The agent was efficient and effective and thoroughly explained to me what he was doing as he did it. I would request him for any installations in the future

On time, greatService, work done to perfection! And Friendly tech

Best service ever. Professional, friendly and knowledgeable

Techie took all needed steps to get me set up and was pleasant.

The service technicians were on time, called in advance of their arrival, completed the work in a timely and professional fashion, and gave me a hands-on demonstration of how to use the system. They were the best!

The agents connected my speakers to my sound bar efficiently

Excellent job at set up! Very pleased with the Geek Squad

The speakers didnt work so it turned out that it was the tv so they replaced the tv and this is one is Blurry. I tried calling several times to see if they would reconnect my sound bar and subwoofer. I have not heard back. I very disappointed in how long this precess has taking.

Agents connected and set up systems, did a good job & were helpful