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Ste 188
Sterling, VA 20166
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iPhone Service and Repair

We’re your place for Apple-authorized iPhone service and repairs

Same-day iPhone repair is available at most Best Buy stores 
Our Geek Squad® Agents are Apple-trained, so you can trust us with all your Apple devices at most Best Buy stores near you.
Cell phone.

Get a select screen protector for $19.99 + installation included with an iPhone repair

In-store offer. Protector must be $29.99 or less.
Trade in

Check the trade-in value of your Apple iPhone

Schedule your iPhone repair

How much will it cost?

You won't pay more for Apple authorized service and repairs at Best Buy. Prices may vary depending on model and type of repair needed. Choose your iPhone to see a chart with typical repairs and pricing.

How long will it take?

We offer same-day service for iPhone screen repair. Simply schedule an appointment and bring in your iPhone.Please refer to same day iPhone repair in the disclaimer section For other repairs, your Agent will give you an initial estimate on how long it will take.

Where can I get my repair done?

Schedule an appointment and bring your iPhone to a Best Buy store near you. Apple repairs and same-day iPhone screen replacement are available at most Best Buy stores.Please refer to same day iPhone repair in the disclaimer section

Schedule an appointment

iPhone family

Why have your repair done at Best Buy?

Apple products

We are an Apple Authorized Service Provider. 

Our Agents are Apple-trained, so you can trust us with all your Apple devices, no matter where you bought them.  

We use genuine Apple parts    

We only use genuine Apple parts to deliver Apple-certified repairs, and only Apple-certified repairs are backed by Apple.
Apple products
Geek Squad Agent

Convenient locations, all on your schedule

You won't pay more for Apple service and repairs at Best Buy than you would at any other Apple Authorized Service Provider. Apple repairs and same-day iPhone screen replacement are available at most Best Buy stores.*

Add AppleCare+ at the time of a repair

If you choose Geek Squad to repair your device, once it's back to working order, you can add AppleCare+ and get protection for peace of mind. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod.

Simply choose a monthly or one-time AppleCare+ payment option when you pick up your repaired device at the store.*

Applecare+

Learn how to schedule an appointment
to get your Apple device serviced or repaired

Discover the newest innovations for iPhone, iPad, Mac, Apple Watch and more.   

Service and support from the people who know your products best.    

My Best Buy Total™ members get 24/7 Geek Squad® tech support, exclusive prices and protection plans including AppleCare+.
Exclusions, terms and conditions apply.

Exploring services and repairs for your iPhone

Understanding iPhone screen repair and other iPhone services

Given the fact that your iPhone goes everywhere with you—carried in a pocket, a bag, a hand—it’s not surprising that your device might get dropped, bumped or in some way damaged over time.

From broken iPhone screen repairs or software issues to iPhone water damage, Best Buy provides an easy and convenient location to fix iPhone problems. As a full-service Apple Authorized Service Provider, Best Buy uses genuine Apple parts so that every repair is backed by Apple.

Additionally, if your Apple device is covered by AppleCare+, your repair may be covered under your plan. You can even bundle your AppleCare+ plan as part of a My Best Buy Total™ membership and gain even more benefits in terms of both shopping and repairs.

Getting the most out of iPhone battery replacement

If you have had your iPhone for a long time, you might notice your battery’s life diminishing. Batteries heat as they charge, and, over time, the heat wears away at the battery’s capacity. Fortunately, you can replace an iPhone battery to give your old phone new life. Make sure you charge your new iPhone battery for only as long as necessary to minimize the amount of heat to which it is exposed.

If you decide to troubleshoot iPhone problems on your own, you may find it helpful to look over these articles on iPhone charging issues and what to do when you forget your iPhone password.

When it comes time to buy a new iPhone, you can also seek out ways to budget wisely by considering pre-owned iPhones or unlocked iPhones with both refurbished and open-box options. Doing so might allow you to get an iPhone with more storage or better features than you could otherwise afford.

Disclosures

Same-day repair

*Same-day repair excludes Mac or iPad hardware repairs. Same-day repair for iPhone 7s and newer is available at most Best Buy stores. Appointment required. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

Adding Applecare+ at time of repair

*Device must have been purchased within two years of repair date. Coverage only applies for future repairs. Terms and Conditions apply.

Same service and repair prices

*We will price match Apple service and repair costs of any Apple Authorized Service Provider. Prices will vary depending on the model and type of repair needed.