LG - CordZero R9 Wi-Fi Connected Robot Vacuum with Auto-Docking and HEPA Filter
Model:R975GM
SKU:6439116
This item is no longer available in new condition.
See similar items below.
No content
Description
Now you can get convenience and deep cleaning with LG’s powerful robot vacuum. High performance Smart Inverter Motor® with rotating power nozzle picks up dirt and dust like a traditional vacuum—even leaving perfectly neat carpet lines behind. Plus, built-in intelligence uses 3D sensing technology to analyze and remember your space for more efficient, effective cleaning. Anti-tangle brush design helps keep hair from getting caught in the bristles.
Features
*Based on third-party testing according to standard ASTM F1977-04.
Removable and Washable Filters
Easily remove dirt build-up with water to maintain airflow & help keep the vacuum running at its best.
Fast Emptying with Less Mess
Convenient dust bin removes for easy emptying with the press of a button.
Maximize Your Cleaning Time
Clean more and charge less frequently with LG's most advanced robot vacuum.
Customized Cleaning on Your Schedule
From automatic start times to smart cleaning modes to convenient voice alerts, LG makes it simple to keep your home clean.
Take Control-However You Like
Download the ThinQ® smartphone app for complete control of your robot vacuum from anywhere - at any time. Start or stop the vacuum remotely, clean specific rooms and even view live images.
Remote Access for Peace of Mind
Stay vigilant with HomeGuard motion-sensing technology that automatically detects movement, captures images and sends them directly to your smartphone.
Clean From Anywhere, Anytime
HomeView lets you see and clean your home from anywhere, sending real-time videos to your smartphone so you can clean areas that need it the most.
For expert advice and customer service, please see the support documentation attached below.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
Pros mentioned:
Cleaning
Rated 1 out of 5 stars
Poor suction, poor battery, leaves dirt behind
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product despite the very poor reviews in the US and Australia. I have an IRobot 9S with very good suction and wanted to try a new brand and went with LG Cordzero R9 Wi-Fi. This robot vacuum cleaner has poor suction and very poor battery life. The wifi connection was fine for me - with zero dropouts in the few days that I had it. Others commented that their connection was poor also. The first day I charged the battery was about 5 hours and then let it vacuum for about 50 mins an area of 450sft and battery ran out. It charged again for 24 hours and vacuumed an area of 230sft for about 30 mins and the battery died. Very disappointing. I returned the product and received a refund. The suction is nowhere near the IRobot 9S. See pics below of cat litter left behind on the second vacuuming day. I do not recommend this product. It looks nice, the vacuum does not run into walls, and the noise is fairly low compared with other robot vacuums. You can select it to work in a zigzag or do edge cleaning pattern and it gets close to the wall and the suction increases when it reaches the edge of the floor which is great but it skips large areas and leaves a lot of dirt behind. The $999 price is very steep for such a poor performing product. Needs a lot of improvement.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our marketing and product teams. If needed, you can contact our Customer Support at 800.243.0000 for further assistance.^Venette
Pros mentioned:
Cleaning
Rated 3 out of 5 stars
High Tech, High Cost - Has Issues
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first I was thrilled with this unit. It did what it was supposed to do and well. Then it started having mapping issues. Would go back and clean areas that had already been cleaned, not cleaning an area that it was specifically sent to clean using the app. Contacted CS and was given instructions to reset. Solved the issue for about two weeks then it started having similar problems. Just did another reset but I've had it draw about five maps in the less than two months I've owned it. Will be contacting LG if this continues. Seems to have software issues however it cleans very well, easy to empty the bin and it's quiet. I really want to like this thing but it doesn't make it easy. Reminds me of someone I know...
So, it when it works it works well and has many features you would expect for the price. Maybe a bit overthought and it trips on it's own tech?
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Pros mentioned:
Cleaning
Rated 3 out of 5 stars
Vacuums well
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The vacuum itself works great. Does really well on carpet also. The problem is with the mapping system. Doesn’t load the map and can’t set up separate zones.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Smart
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the smart and intelligent Vaccum cleaners that I have ever seen. easy to configure and can be controlled via the smart app. good looking and easy to operate.
I would recommend this to a friend
Rated 1 out of 5 stars
Completely defected
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After waiting few days to get this, but totally dead
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
A:We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane