One-Hour Basic Training
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Description
Features
Navigating your computer
We can provide lessons on how to navigate a Mac or Windows operating system, teaching you basic functions like manipulating windows, connecting devices, and using common keyboard shortcuts.
Surfing the Web
We can demonstrate the basics of using your Web browser.
Using additional features
We can give you an overview of any software included with the operating system, and a brief tutorial on how to use your music player, organize your photos and videos and more.
*This service does not include installation or setup of any devices or software. Additional charges may be required for land travel beyond coverage areas.
General
- Product NameOne-Hour Basic Training
- BrandGeek Squad®
Other
- Required for ServiceHave a place avilable for both you and the Agent to work. Make sure the software and related items are in working order.
- Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.
- Estimated Time to Complete Service75 minutes
- UPC400066101459
Customer reviews
Rating 4.4 out of 5 stars with 75 reviews
(75 customer reviews)to a friend
- Pros mentioned:Clear communication, Helpful staff
Rated 5 out of 5 stars
The training was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff member that came to do the training was very helpful, patient, and made sure he spoke clearly and slowly enough to be heard by an 80 year old man.
I would recommend this to a friend Rated 5 out of 5 stars
Best. Training. Ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our trainer called first to confirm everything. He then arrived right on time. He was very thorough in showing me how to put my CD library on a flash drive. He made sure I would remember how to do it after he left. He let me ask questions whenever they came up so I wouldn't get confused. Then, before leaving, he made sure I knew how to use the flash drive in my car so I could play anything from the digital library.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 4 out of 5 stars
I need some “how to” instruction.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped with some updates, which I’m always afraid to do, for fear of disrupting/changing the way I’ve learned to do things! Sadly, I didn’t realize my yahoo email is now in a different format. Very annoying. I had hoped for some basic lessons on things I don’t understand, so I could write the steps down. I’m not sure if there just wasn’t enough time, or if that is not something Geek Squad does.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
FANTASTIC TRAINING PROVIDED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, JORDAN MEANS, was a superb teacher! I received a new laptop and was very leery of Windows 10. Jordan went that extra mile to make sure that my computer was set up in a manner that I could easily use and that I felt comfortable in moving around the Windows 10 environment. It was great to have someone come out to our home to accomplish all of this. I would not hesitate to request Jordan again if I have other computer issues that I require assistance with. Geek Squad's Total Tech service is worth every penny!
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
One-Hour Basic Training
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying a new computer at Best Buy I had the Geek Squad come to my home and set everything up. I am new to Windows 10 so I knew there would be a learning curve. The geek squad agent was extremely helpful, answering my many questions and showing me the amazing features in Windows 10. This training provided me with a basic understanding of how to navigate around and use the many features.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friendRated 5 out of 5 stars
Great tutorial from the Geek Squad epeert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man from the Geek Squad came to tell us all about our new purchase of an HP Envyx360. My wife & I are new to laptops and so far it's working perfectly but we do have questiosn on how to set up picture folders to store numerous photos and to set up a way to send photos to various people. We'll be calling Best Buy to set up an appointment and we heartily recommend the Geek Squad. We have signed up for one year of service and so far it's been well worth it!
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friend- Pros mentioned:Helpful staff
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make me feel Very comfortable. Was very knowledgeable of the computer.
I would recommend this to a friend Rated 5 out of 5 stars
Things went well !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The basic training went well I had everything set up when the tech came. He was well versed on everything I could not stump him on anything, a true professional. Took only 40 minutes when I ran out of questions but darned if I remember everything he showed me as if I need more basic reviewing here.
This review is from In-Home Basic Training for Computing Devices: 1 hr
I would recommend this to a friend
What experts are saying
Q: QuestionOne hour basic training includes??
Asked by DP.
- A:Answer It can be tailored to your needs. It is meant to be a personalized education experience around the basics of your Mac or PC. The Agent can do an overview of how to use software that comes along with your operating system (Ex. how to use your music player, organize photos/videos), They can show you how to use your browser, common keyboard shortcuts, etc.
Answered by GeekSquadSupport
Q: QuestionAre there any free classes to show you how to use MacBook?
Asked by Renee.
- A:Answer Thanks for your question, Renee. We do offer free 30 minute, in-store, one-on-one training with a Geek Squad Agent as part of our Total Tech Support plan, at this time. You can learn more about our Total Tech Support program at www.bestbuy.com/totaltechsupport.
Answered by GeekSquadSupport
Q: QuestionDo u do training for Windows 10 or quickbooks
Asked by MarthE34.
- A:Answer Yes, the Geek Squad does training for Windows 10 or quickbooks.
Answered by wantaanswer
Q: QuestionCan you help me set up internet?
Asked by Anonymous.
- A:Answer There is a service called Home Wifi Setup & Support that is available to setup your router, wireless internet for you. This can be purchased online or in store.
Answered by GeekSquadSupport
Q: Questionclasses for new laptopI have just purchased a new Dell laptop from your store. I need to transfer from old computer to new one. Does Geek Squad provide lessons on the new laptop?
Asked by JJ.
- A:Answer The One Hour Basic Training service would be for an Agent to come out to your house and do a 1 on 1 training on how to use your new device. If you need to move files from your old computer to a new computer, it would be a separate service (a data transfer).
Answered by Jackson
Q: QuestionCAN BESTBUY TRAINING CLASSES TRAIN A DISABLED PERSON TO START A BUSINESS ON THEIR COMPUTER.
Asked by Tshirtlady.