Customers consistently note the AI Ultra 2-in-1 Robot Vacuum & Mop's mopping feature, ease of use, and mapping capabilities. Many appreciate the convenience it brings and how well it cleans. However, some users have concerns about its battery life, noise level, water tank capacity, occasional setup difficulties, and how it handles obstacles.
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Pros: This vacuum/mop is great - it does an amazing job of getting my floors clean I have a bad back so I have trouble getting the floors done so I run this thing once or twice a week and it’s great! I have hardwood floors throughout my house and a lazy teenage son so this comes in clutch, and puts a great shine on my floors. I can finally walk around barefoot again! Also the app makes it really easy to walk through, setup, and use the robot. Cons: the battery runs out before a full clean sometimes and the bottle of Shark brand cleaner they supply in the box is rather small. Occasionally the robot will return to the dock and tell me the reservoir is empty when I’ve just filled it, and when I hit resume, it will forget what room it was in and I will have to tell it where to go again.
Posted by PeggyG
The Shark AI Ultra 2-in-1 Robot Vacuum & Mop with Sonic Mopping is an exceptional cleaning device that seamlessly combines convenience with advanced technology. Its Sonic Mopping feature effectively scrubs floors, leaving them spotless, while the Matrix Clean system ensures comprehensive coverage by navigating in a precise grid pattern. The integration of home mapping allows it to clean efficiently by remembering the layout of your home, and the WiFi connectivity enables easy control through a smartphone app. Its sleek black design adds a touch of modern elegance to any space. Overall, this robot vacuum and mop excels in performance, making it a valuable addition to any home.
Posted by Fabricio
Just got it yesterday but after one use, it outperformed the Roborock S5 MAX. I have an area rug with a black border that the Roborock won't touch because it thinks the rug is a cliff so it totally avoids it. Not the Shark, it was on that rug like white on rice. The Roborock did a good job cleaning so the two seem to be comparable there but I haven't tested the mop feature on either of them so I can't comment on that. The price on this Shark was only $30 more than the Roborock so the difference is negligible. If you have any carpets or rugs with dark colors, stick with the Shark. I read some support stuff on a Roborock site on the web and I saw hundreds of complaints about the cliff sensors preventing their robot from working on dark rugs/carpets. Roborock had no real solution other than taping some white paper over the sensors but their usual response was that they would report the issue to support or whatever. People have been complaining about that problem for at least four years but Robrock doesn't seem to care. The app for the Shark seems much more user friendly as well. Roborock uses the MiHome app and I didn't care for it at all. You kinda need to figure it out on your own while the Shark app walks you through everything step by step. Very easy to understand and use. Don't waste your time with anything else. Get the Shark, it works.
Posted by robhir73