Customers are positive about the self-emptying feature, cleaning performance, quiet operation, and mopping capabilities of the Shark PowerDetect NeverTouch Pro robot vacuum and mop. They appreciate the convenience of the self-emptying dock, the thorough cleaning it provides, and the fact that it is relatively quiet during operation. Customers are also impressed with the mop function, noting that it does an excellent job of cleaning and mopping floors. However, some customers have concerns about the navigation and battery life of the robot. They mention that it sometimes gets stuck in certain areas and that the battery life could be improved. Additionally, a few customers have expressed dissatisfaction with the app, describing it as basic and in need of improvement.
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This is one of the worst robo vacuum and mop I have ever used.. I bought this after watching many youtube videos and thinking it would be great… But it’s not… Its app is having so many flaws and not at all user friendly. It sometimes get stuck to a place and repeatedly clean that spot even though it’s absolutely and drains its battery.. Once recharged, it resumes the same clean spot and gets stuck there and finally ends up leaving the other rooms for cleaning.. Don’t have option to skip.. VacMop option is the worst, it doesn’t even enter to some rooms for cleaning and ends the mission… So many more issues.. I gave it many chances by resetting and remapping and doing factory reset but every time new issues… Once it was not ready to start cleaning as in the app it was showing 10% charge whereas it has been charging forever.. When I reset it, it showed me 100% charge… Overall I am absolutely disappointed and frustrated with this..
Posted by Chinmoy
it started off great but ran into some problems. the mop stopped working and it would start to go in circles randomly. I liked it good enough to give it another try because it really started off good. the convince of this robot is great cleans itself refills clean water over good when its working correctly
Posted by Honcho
Love love love!!!!! We've had this for almost a month now, and I couldn't imagine life without it! From the convenience of not having to vacuum and mop everyday, not having to dump out the rubbish or wash the mop pads everyday, this easily is worth the cost! And even when we had been sent a defective robot, within two days Shark had sent us a new one for free! No problems, no hassle, no pain! We tested out the quality of clean, and especially the spot clean setting, it scrubbed so well! It can be loud when its dumping the easte and cleaning the mop pads, but its for a short moment, and honestly, a little bit of noise is an easy trade off for the quality and convenience that this robot provides to me!
Posted by AnnekA