Questions & Answers

Q: QuestionDo the keys light up ?

Asked 7 years ago by JoJo.

• A:Answer No, they do not.

  Answered 7 years ago by Espresso

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Q: QuestionDoes it have a cd drive for movies or music

Asked 7 years ago by Poppy.

• A:Answer Yes it has a cd/dvd drive for playing music

  Answered 7 years ago by vishnu

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Q: QuestionIs the computer Plastic or aluminum ?

Asked 7 years ago by J.

• A:Answer It's plastic.

  Answered 7 years ago by SunDoctorVerified Purchase

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Q: QuestionDoes this laptop support SKYPE??

Asked 7 years ago by tk1207.

• A:Answer Yes. It comes with Skype already installed.

  Answered 7 years ago by SunDoctorVerified Purchase

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Q: QuestionIs this new or open box?

Asked 7 years ago by fabio2x4.

• A:Answer This is new.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI was wondering what resolution is on this computer and if its a 2017 model?

Asked 7 years ago by Random.

• A:Answer The screen resolution is 1600 x 900 (HD+). The release date is not available.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes it have a built in camera?

Asked 7 years ago by Anonymous.

• A:Answer Yes, this has built in camera.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIt says in store only but I live 4 hours from the nearest bestbuy will it be available online for the sale price anytime soon ?

Asked 7 years ago by Piratesdaze.

• A:Answer Yep. Bought one last night when sale started.

  Answered 7 years ago by JetLovin

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Q: QuestionWhat is the graphic card in this laptop?

Asked 7 years ago by Dlebbos.

• A:Answer The laptop has a Intel HD Graphics 62.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this item have a model name? I want to look up tech website reviews. Also, how are the speakers on this computer? Thanks!

Asked 7 years ago by Jenna.

• A:Answer Model: 17-BS049DX

  Answered 7 years ago by Jose

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Q: QuestionWhat is the max RAM memory that can be installed at a later time? Would like to expand to at least 12gb RAM.

Asked 7 years ago by DC.

Q: QuestionHeads up! HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - HP finish in jet black is currently out of stock. Please remove this item or save it for later. I've been trying for more than 2 hours please !!!

Asked 7 years ago by Lelio.

Q: QuestionDoes this include CC/DVD drive? Photo shows it, but not included in specs.

Asked 7 years ago by Anonymous.

• A:Answer Included: Optical Drive TypeDVD-RW

  Answered 7 years ago by MrsH

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Q: QuestionI'm trying to add it to the cart, but it says "This item is currently unavailable for online purchase. The item was not added to your cart.". When is it going to be available?

Asked 7 years ago by ESGB.

• A:Answer Keep checking they sell out fast

  Answered 7 years ago by Boreddadanswering

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Q: QuestionDoes this model have backlit keyboard?

Asked 7 years ago by Lvols.

• A:Answer No, the keyboard on this laptop is not backlit.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWould this laptop play Minecraft?

Asked 7 years ago by Cole.

• A:Answer Yes, it should.

  Answered 7 years ago by IamveryHelpful

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Q: QuestionI have been waiting to purchase this for black Friday and it already shows sold out. Is going to be available or can you get a raincheck. I went online first thing this morning and it's sold out.

Asked 7 years ago by clittle.

• A:Answer I just bought it even though it says it is sold out. Keep refreshing your screen, and if/when the yellow add to cart button appears, click it quickly and try to purchase. Some how I got it to go through!

  Answered 7 years ago by Kelly

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Q: QuestionIs it gonna be on sale ( black friday ) to buy it online ??? with the same new price ?!

Asked 7 years ago by Jay.

• A:Answer Yes Starts Thanksgiving

  Answered 7 years ago by IamveryHelpful

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Q: QuestionWhat is the RAM capacity in this laptop? I understand 8GB is installed, does it have the capacity to add RAM down the road? Thank You!

Asked 7 years ago by seacoastman1869.

• A:Answer Yes it does. Their is videos to do it if you can’t take the back off.

  Answered 7 years ago by IamveryHelpful

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Q: QuestionWhy in the world would they not have an indicator light for the Num Lock key? I just bought this and am seriously consider returning it because I can't imagine using a computer without that.

Asked 7 years ago by DebbieN.

• A:Answer It’s not the end of the world that it doesn’t have the indicator

  Answered 7 years ago by MonstroVerified Purchase

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