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Hi there. Thank you for your great question! I'm sorry to hear you're having some fan issues with the Xbox. There are several ways to go about checking if the plan is still active. The quickest way will be checking on your own through your Best Buy account. Whether on your phone or computer, check your "Service Plans & Subscriptions" on your Best Buy profile. That'll tell you all the details for your Xbox's protection. You can also contact your local Best Buy store or us at (800) GEEK-SQUAD or (800) 433-5778 if you need further help.
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