A:AnswerThis is what it says under Overview when you click on "3-Year Accidental Geek Squad ProtectionGeek Squad®"
Protection enhances your manufacturer warranty and covers you for accidental damage
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.
If your computer won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
A:AnswerAs you already know you were likely protected. That's exactly what the geek squad accidental 3-year protection was created for. You don't want to know how many times I've ran into stuff while using our VR sets. They should really sell adult leashes for those. Lol. And I know it's a year later but I had to respond to you because this sounds exactly like a cartoon scene and also something that would happen to me. I hope you didn't hesitate and I hope you went in. And I hope that you had the squad protection on the PC and not just the VR. Don't make the same mistake I did by and not insuring every single electronic I ever purchased from them.
A:AnswerI don't know the answer to this for sure but I highly doubt it. I wasn't told that when I bought the protection for my laptop that it only cover a certain amount of money. So you can't get it fixed if you accidentally break it twice and it cost more than the amount. Well you can get it fixed but you need to pay the extra. I thought it would be like my phone insurance.
