“Will this plan give you a loaner laptop while the old one is being fixed”
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The plan is a joke and their service is even more of a joke. All they want is to take your money for zero service in return. I went up to the tech desk in Brick NJ with a cracked screen. I told him “unfortunately it was a guy instead of a tech woman” that I bought the highest most expensive plan. He punches in my phone number and at first tells me I don’t exist in the system. Finally he finds me in the system and says it’s fully covered. I was persistent. Then he tells me there’s no sense in fixing the laptop because it would take 4 weeks to get it back. I ask about a screen protector and they tell me there is no such thing. Then they sell me a case for my laptop that doesn’t fit. Best Buts is a clown show!!
Sorry, there was a problem. Please try again later.There is no such thing as a "loaner" laptop or any kind of loaner
Sorry, there was a problem. Please try again later.